2/10 Terrible
Jan J.
24 Sept 2024
Disliked: Cleanliness
Rome Spanish Steps
We were extremely unhappy with this property, from check-in until we left. There were 2 small thin towels, 2 rolls of toilet paper for each bathroom, and the first rolls were half empty. There was no water, no coffee, nothing but bare walls. Very dark apartment, down 2 floors from street level, and the interior lighting was not adequate. Smelled musky and damp. When we contacted the owner, she simply replied I only rented you the apartment, nothing else. There were two bathrooms and only one useable with a small shower that leaked — you had to turn off the water after showering due to the constant drip. True other bathroom had a tub but no operable shower. You would have to sit in the tub and use the hose. It was pretty dirty, as there was hair on top of the towel rack. The bedrooms were both up very narrow stairs and both bathrooms were downstairs which made it unsafe to walk down in the dark, especially for my husband. Had we have known this we would not have rented it. Whenever I texted w/the owner she became very defensive and just said everyone loves my apartment. We went out and stayed out everyday until after dinner since it was so depressing. It was 2 floors down and you had to walk up two flights of stairs to go out. The lift was small and hard to figure out. The morning we were leaving, she was adamant that we get out exactly at 10 and we were waiting for our driver to help us. Sadly, I think she only cares.only only cares about herself the ot
Jan J.
Stayed 8 nights in Sep 2024