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Hotel Ciao

1.0 star property
Hotel connected to the convention centre in Rome City Centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ciao

Superior Double or Twin Room
Exterior
Staircase
Exterior
Hair dryer, soap, shampoo, toilet paper

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is AU$121
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Hairdryer
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Shared Bathroom

Down duvets, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Bidet
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Classic Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
TV
Down duvet
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 Double Bed
Superior Double Room

Hotel Madison

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
7.6 out of 10, Good, (1004)
The price is AU$135
includes taxes & fees
20 Jan - 21 Jan
Hotel Madison
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About the area

Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Roman Forum - 4 min drive
  • Colosseum - 4 min drive
  • Spanish Steps - 5 min drive
  • Trevi Fountain - 6 min drive
  • Pantheon - 6 min drive

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Ciampino Airport (CIA) - 34 min drive

Restaurants

  • ‪Bar Trombetta - ‬2 min walk
  • ‪Antica Focacceria San Francesco - ‬4 min walk
  • ‪Hokkaido - ‬1 min walk
  • ‪Binario Zero Caffè - ‬2 min walk
  • ‪La Crostaceria - ‬3 min walk

About this property

Hotel Ciao

Hotel near Via Veneto
Close to Colosseum, Hotel Ciao has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, multilingual staff and tour/ticket information
  • A front desk safe, a lift and concierge services
  • Smoke-free property
Room features
All guest rooms at Hotel Ciao include perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Hairdryers and shampoo
  • TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and heating

Languages

English, Filipino, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift (59 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Is Hotel Ciao pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Ciao?

As of 12 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Ciao on 19 Jan 2025 start from AU$107.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ciao?

Hotel Ciao doesn't offer parking.

What time is check-in at Hotel Ciao?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciao?

Checkout is at 10:00 AM.

Where is Hotel Ciao located?

Located in Rome City Centre, this hotel is within 1 mi (2 km) of Via Marsala and Via Veneto. Colosseum and Trevi Fountain are also within 2 miles (3 km). Termini Tram Stop is 6 minutes by foot and Laziali Station is 8 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 110 reviews" "
Rating 8 - Good. 41 out of 110 reviews" "
Rating 6 - Okay. 22 out of 110 reviews" "
Rating 4 - Poor. 6 out of 110 reviews" "
Rating 2 - Terrible. 6 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Millington

Liked: Cleanliness, staff & service, property conditions & facilities
It was an eccellent value for the price
Stayed 1 night in Nov 2024

8/10 Good

Eloida

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Near train station.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in Rome really in transit to other places in Italy, looking for a place convenient to the railroad, not really for the highlights of Rome. This place is incredibly convenient to the Termini, literally across the street. What we hadn;t fully appreciate was how easily from this spot we could get to anywhere in Rome. The taxi stand is right there, as is the Hop on/off bus, the regular bus, and the Metro. We knew this was not a destination place for food, but the desk at Ciao told us about a great Roman style restaurant in the are very popular with the locals. La Familia was so good and authentic we ate there twice (only Americans in the place, all locals otherwise) . What can I say - the staff were great, warm and friendly. Nothing fancy, but a good clean room, relatively quiet considering the location, and way better than we were expecting. We'll stay here again. Not for everyone, no restaurant, gym, pool etc. but perfect for our needs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous étions dans leur nouvelle acquisition, c'était vraiment très bien comme endroit. Tout était neuf et propre a deux pas de la station de train.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannaliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, very clean , staffs are great, very kind and helpful. Free coffee and water
Stayed 2 nights in Sep 2024

10/10 Excellent

gdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, close to transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay for what it was worth. I would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay!
This hotel was amazing! Highly recommend! It has a good location next to Termini station, making getting to and from the airport easy as we did not need to lug our suitcases around Rome. Rooms come with a fridge and safe which are included in the brilliant booking. Air con was marvellous, especially coming in from walking around all day! The hotel staff were wonderful and so friendly, helped us with key information about Rome and gave us recommendations. Could not recommend it anymore.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

SHUMAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was very nice and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel Ciao experience was very good. We were greeted and welcomed in such a lovely manner! Our room was spacious and clean. As was our bathroom. It felt safe and was quiet for the duration of our stay. Being across from the Roma Termini was so helpful and the staff were incredibly helpful in helping us plan our day in Rome. Our vouchers for a traditional Italian breakfast were very much appreciated and the dinner recommendations and reservations were excellent! The property may only be one star - but the staff are five stars for sure!!! Would definitely recommend for the budget conscious traveler.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication and easy check in
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
A good simple "base camp" for the traveler who just needs somewhere to rest and recuperate after a long day's exploring. It's clean, has good internet, and the location across from the central terminal could not be more convenient. Also, the staff was all very cordial and helpful. It's not fancy, but I liked it. recommended.
Stayed 6 nights in Apr 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very friendly and the housekeeping is excellent. The beds were comfortable and the location is convenient. It is not the fault of the place that the Italian government is so inept they can't manage trash and homelessness near the train station. The area is FILTHY, garbage and human waste all over the streets. There are homeless people screaming outside the building almost all day and all night long.

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Sophia

Stayed 1 night in Jun 2022

4/10 Poor

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Ciao is centrally located near the train station which is why I booked it. Looking at the photos of the rooms online did not match the room I received, which was very outdated and in need of repairs. The room I stayed in was the "triple" room. The bathroom shower did not drain so I had to turn off the water every 30 seconds and wait a few min before turning it back on. The shower curtain nearly touched the toilet, so you can visualize how small the bathroom was. Pretty inconvenient, as the floor was wet where one would put their feet to use the toilet. The staff members were nice and provided a voucher for a croissant and coffee at a nearby coffee shop which was appreciated. And they were flexible with check-out to be between 10 and 11AM which also was nice as it allowed for more time to explore. PROS: nice staff, good location, cafe voucher, clean room. CONS: outdated rooms, expensive for 1-star hotel ($200 CAD), issues with bathroom. Overall, I think you can find a better hotel for a similar price.
Stayed 1 night in May 2022

6/10 Okay

Carlo

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly rooms were basic but clean and spacious with really good air con i would higy recomend them only down side is reception location is awkard
Stayed 4 nights in Sep 2019

10/10 Excellent

Vilmari, PR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric and it’s in front of the train. Pharmacies, restaurants and shops in just a minutes.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 20 nights in Oct 2018

8/10 Good

Trond Olav Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort