4/10 Poor
Paramjot
31 Oct 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the very helpful Concha had not been at this hotel then the stay would have had a minus figure for a review. Concha’s hard work and conscientiousness was limited by the people around her.
The reception desk was mostly helpful but some not:
1. On enquiry about the semi-inclusive option Nadia told me it was available only to group bookings. A later enquiry directed at another clerk explained the daily rate and minimum requirement of a 7 night subscription.
2. We had repeated issues with vegetarian meals - Nadia was short and unhelpful.
Daily restaurant issues - unsuitable for vegetarian
All standard options were for non-veg.
I had to make a request every morning.
1. Some days I had just a salad.
2. Given a plate of uncooked bland tofu.
3. plant-based burger and other plant-based items with a few veg.
4. wraps with roasted vegetables and bland tofu but no seasoning whatsoever.
5. One day reception told me that it was not possible to cater for a vegetarian.
6. One good meal - lasagne
It was very much a a luck of the draw on who was at reception and who was in the kitchen.
Hotel Room -AC did not work (fixed on day 2) but
very ineffective. The room was warm; no option to adjust the AC controls.
Suitability for families?
Kids club is seasonal.
nothing for young children to do.
If you have a car you could find activities; without a car you could easily spend Euro100 per day on taxi alone.
Restaurant opens at 7.30pm - too late for young children.
Paramjot
Stayed 7 nights in Oct 2024
