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Ambassador Thermal Motel

3.5 star property
Hotel in Rotorua with 2 outdoor pools and indoor pool

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Front of property
Economy Apartment, 2 Bedrooms | Private kitchen
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi
The current price is AU$143
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Basic Studio, Multiple Beds

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Economy Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Studio, 1 Double Bed

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Fan
Blackout curtains
2 bedrooms
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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The price is AU$103
includes taxes & fees
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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 14 min walk - 1.2 km
  • Skyline Rotorua - 7 min drive - 5.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Lone Star - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

Hotel near Skyline Rotorua
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self-parking
  • Outdoor furniture, a front desk safe and luggage storage
  • Tour/ticket information and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 16 2025 to April 10 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. One of the swimming pools is closed seasonally each year from March 16 until April 10. One of the swimming pools will be unavailable from March 16 2025 until April 10 2025 (dates subject to change).

How much does it cost to stay at Ambassador Thermal Motel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 23 Mar 2025 start from AU$142.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Checkout is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in the heart of Rotorua, this hotel is within a 5-minute walk of Government Gardens, Rotorua i-SITE Visitor Centre and Eat Street. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 525 reviews
Rating 8 - Good. 228 out of 525 reviews
Rating 6 - Okay. 65 out of 525 reviews
Rating 4 - Poor. 21 out of 525 reviews
Rating 2 - Terrible. 5 out of 525 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Della

Was so close to everything really enjoyed our stay
Stayed 3 nights in Jan 2025

8/10 Good

Elaine

Good location for everything
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Property was clean, functional and easy to get to.
Stayed 2 nights in Feb 2025

8/10 Good

MARIA JOSE

Nice in general very conveniente for the town
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesley

Convenient central location. Comfortable and well equipped.
Stayed 2 nights in Feb 2025

8/10 Good

Esme

Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

8/10 Good

Paulette

The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebony

Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Liked: Cleanliness
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Stayed 2 nights in Jan 2025

8/10 Good

john

Decent property
Stayed 1 night in Dec 2024

6/10 Okay

Suzanne

In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Stayed 1 night in Jan 2025

8/10 Good

Katherine

perfect location and view，but abit hot without airconditioner，facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion，better think before arrive and ask all when u check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Clarence

Good all round
Stayed 3 nights in Nov 2024

8/10 Good

Tuan

Overall good stay, just the motel is a little rundown!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sze Kiat

Highly recommended almost perfect
Stayed 4 nights in Nov 2024

4/10 Poor

Gary

Liked: Property conditions & facilities
Disliked: Cleanliness
So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere
Stayed 4 nights in Jan 2025

8/10 Good

Bev and John

Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Parthiv

Good place and Price worthy
Stayed 1 night in Sep 2024

8/10 Good

Suzanna

Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools
Stayed 2 nights in Nov 2024

8/10 Good

Ianeta

Great location, handy to all local eateries, Waiariki Spa (next door), Government gardens, Polynesian Spa and the lake. The lakefront is absolutely stunnning! Good value for money, you get what you pay for. Pools are a bit shabby but still serves its purpose. Needs to revise security as open to public, perhaps guest laundry should be in a more secure facility as anyone can come off the street and access. Warning, do not leave laundry next to the machine, if you are waiting to use the machine, take your things to your room with you if you don’t want your items nicked. Iyky lol. Other than that, good stay, lovely staff and I would stay again due to location. Cheers
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Good location
Stayed 2 nights in Jul 2024

6/10 Okay

mary

It was ok for one night but wouldnt book again
The room and beds had stains, the whole place really needs an update, fresh paint, some actual decor. Staff was super nice, very friendly and helpful. Something was off overall but couldn't figure out what
Stayed 1 night in Oct 2024

8/10 Good

Deepak

Although it was the basic studio, it was very large and had everything i needed. Only negative was that the room looked a little run down and probably just needs a lick of paint to sort out.
Stayed 3 nights in Sep 2024

8/10 Good

David

Great place to stay, located close to the lake front and park and amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Tatene

Lovely stay nice and cosy, close to eat street.
Stayed 1 night in Jul 2023