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Distinction Rotorua Hotel and Conference Centre

4.0 star property
Family-friendly Rotorua hotel in Fenton Park with 2 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Outdoor pool, pool umbrellas, pool loungers
Lobby
Front of property - evening/night
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Gym
  • Room service
  • Pool
The price is AU$250
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Fridge
Dining table
LCD TV
Separate bedroom
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Dining table
LCD TV
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Living area

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Family Room

In-room safe, desk, laptop workspace, soundproofing

Economy Family Room

  • Sleeps 4
  • 2 Queen Beds

Superior Family Room

  • Sleeps 4
  • 3 Single Beds and 1 King Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Bathroom

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Bathroom

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Queen Beds

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8.4 out of 10, Very good, (1002)
The price is AU$171
includes taxes & fees
2 Feb - 3 Feb
Rydges Rotorua
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About the area

Map
390 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 6 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Tamaki Maori Village - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬15 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Distinction Rotorua Hotel and Conference Centre

Upscale eco-certified hotel near Redwoods Whakarewarewa Forest
Located close to Te Puia New Zealand Maori Arts and Crafts Institute and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a bike cleaning area and multilingual staff
  • Tour/ticket information, wedding services and 6 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 133 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Hindi, Japanese, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • D Bar
  • Kowhai
  • Mr Yakitori
  • Pavilion

Things to do

  • 4 spa tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 36 for adults and from NZD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Distinction Rotorua Hotel and Conference Centre?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Distinction Rotorua Hotel and Conference Centre on 29 Jan 2025 start from AU$249.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Distinction Rotorua Hotel and Conference Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Distinction Rotorua Hotel and Conference Centre?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Distinction Rotorua Hotel and Conference Centre?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Distinction Rotorua Hotel and Conference Centre?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Distinction Rotorua Hotel and Conference Centre located?

This family-friendly Rotorua hotel is located in Fenton Park, within 2 mi (3 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Redwoods Whakarewarewa Forest and Tamaki Maori Village. Rotorua i-SITE Visitor Centre and Polynesian Spa are also within 2 mi (3 km).

Distinction Rotorua Hotel and Conference Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 690 reviews" "
Rating 8 - Good. 280 out of 690 reviews" "
Rating 6 - Okay. 103 out of 690 reviews" "
Rating 4 - Poor. 38 out of 690 reviews" "
Rating 2 - Terrible. 16 out of 690 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy', Dirty room was terrible definitely not a 4 star hotel, comparing to other branded hotel would onlly be given 1 star hotel room, Oh by the way elevator was out of service during our stay very unprofessional
Stayed 1 night in Jan 2025

8/10 Good

Keegan

Liked: Staff & service
Great place just the cleaning part was disappointing spoons wasn't changed and surfaces not wiped.
Stayed 3 nights in Jan 2025

6/10 Okay

Kangson

We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Stayed 2 nights in Dec 2024

10/10 Excellent

Iesha

Stayed 1 night in Sep 2024

10/10 Excellent

Errin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking.
Stayed 1 night in Aug 2024

6/10 Okay

Gail

Travelled with family
Liked: Staff & service
While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
Stayed 2 nights in Jul 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great!
A bit dated but very clean and tidy, friendly staff, great location.
Stayed 1 night in Jun 2024

4/10 Poor

Allanah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pools
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they changed the room around when i said i had my kids staying
Stayed 1 night in Jun 2024

6/10 Okay

Ariel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Curley

Business traveller
Liked: Cleanliness, staff & service
The service was excellent. The room was amazing. We were upgraded and looked after
Stayed 1 night in May 2024

8/10 Good

JUNE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Dated
Stayed 1 night in May 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I actually made a complaint to the hotel regarding the noise during the night of our stay. The guests opposite had left their door ajar and their kids were running up and down the corridor directly outside our room. Nothing was done, no member of staff intervened and although my complaint was acknowledged all I received was an apology for a night without any sleep. Also would like to draw attention to the dirty public areas, the hot pools were filthy. The hotel needs serious atttention and upgrading, frankly a bit grotty.
Stayed 1 night in Jan 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
Stayed 1 night in Jan 2024

6/10 Okay

Ai Khim

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Mandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is so old and not same with the pictures
Stayed 1 night in Jan 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Amenities
This hotel which claims it is 4 stars has no air conditioning in most rooms but does not tell you nor does Expedia tell you when you order so beware. I hope that Expedia is responsible enough to either drop this listing or explicit or warn potential guests. It is unreasonable to pay almost $400/night for a room without a/c and not be able to sleep in 2024! It is also far away from the centre of action and an old and tired property. Stear clear!
Stayed 2 nights in Dec 2023

2/10 Terrible

Felix

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, dirty Hotel
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Rotorua (ROT-Rotorua Regional)