Rustow Holidays from AU$3,032

Excellent location but rooms are rather basic. Good for a short break. Would stay there again

Stayed 4 nights lovely hotel staff are very friendly, breakfast was good and the beer in the bar was good too, well worth a visit

Nice hotel but in room facilities are very mean - especially for a luxury room - no bottle of water, no snacks and only half the coffee pods ever replaced - very miserly. As I arrived very late it would have been nice to have had some food and drink options in the room - complimentary or not, something would be nice

Wonderful hotel in the heart of Hamburg

I stay at this hotel regularly since it’s in the neighborhood I used to live in and I genuinely really like this hotel. The beds are super comfortable, the rooms are quiet and modern. The staff is always exceptional. My only critique: The smell from the pipes in the bathroom is very bad - I understand this comes from city pipes but i’m sure something can be done about it. It’s really hard to tolerate, especially in rooms that don’t have a closed off bathroom. This same smell happens almost every time I stay here. Additionally, there were a lot of things that needed improvement in my room - The curtains were very dirty, as was the lampshade. The towel hanging radiator in the bathroom was very rusty and I didn’t want to put my towels to dry on there. I really hope this hotel listens to this feedback because I would love to keep coming back.