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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Exterior
Bar (on property)
Property grounds
Deluxe Suite, 1 King Bed (Prince of Wales)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Hot tub
  • Parking available
  • Pet-friendly
The price is AU$214
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Select Comfort bed
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed
Front of property

The Wild Pheasant Hotel & Spa

Spa
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (543)
The price is AU$162
includes taxes & fees
13 Jan - 14 Jan
The Wild Pheasant Hotel & Spa
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About the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU

What's nearby

  • Ruthin Gaol - 2 min walk
  • Ruthin Craft Centre - 2 min walk
  • Llangollen Motor Museum - 3 min walk
  • Ruthin Castle - 7 min walk
  • Moel Famau Country Park - 9 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Upscale boutique hotel in a national park
A terrace, a garden and an arcade/games room are just a few of the amenities provided at Ruthin Castle Hotel. Adventurous travellers may like the hiking/biking trails at this hotel. Indulge in a hot stone massage, a body treatment and aromatherapy at BAZAAR, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
  • Multilingual staff, a 24-hour front desk and luggage storage
  • Smoke-free property, a front desk safe and wedding services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Electric kettles, limited housekeeping and desks

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 spa tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: GBP 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

Is Ruthin Castle Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Ruthin Castle Hotel?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 12 Jan 2025 start from AU$214.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ruthin Castle Hotel?

Self-parking is available for a fee.

What time is check-in at Ruthin Castle Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ruthin Castle Hotel?

Checkout is at 11 AM.

Where is Ruthin Castle Hotel located?

This family-friendly Ruthin hotel is located in a national park, steps away from Ruthin Gaol, Nantclwyd y Dre and Llangollen Motor Museum. Ruthin Castle and Ruthin Craft Centre are also within 10 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 925 reviews" "
Rating 8 - Good. 271 out of 925 reviews" "
Rating 6 - Okay. 138 out of 925 reviews" "
Rating 4 - Poor. 62 out of 925 reviews" "
Rating 2 - Terrible. 33 out of 925 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Stayed 1 night in Dec 2024

4/10 Poor

ashley

Travelled with partner
Disliked: Property conditions & facilities
We stayed in Room 115 and unfortunately, our experience was far from enjoyable. The constant slamming of doors throughout the night made it nearly impossible to get any rest. The noise was disruptive, and we barely managed to sleep. The breakfast was equally disappointing. Considering the price, we expected much better. The buffet was nearly empty, and we ended up feeling like we would have had a better experience at a local Weatherspoon’s, which was a real letdown. As for the spa facilities, they simply weren’t worth the price. They didn’t live up to the expectations set by the hotel’s branding. While the location is beautiful, and the building itself has a lot of potential, the overall experience was far too overpriced for what we received. It’s a shame because the area has so much to offer, but unfortunately, this hotel didn’t deliver.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms dirty & tired. In desperate need of a make over. Dirty bags of laundry in the guest hall ways. Work mens tools in the hall ways. Rooms damp with moisture on windows & mold on the windows
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can i say? We love this place! Rooms always clean and warm, staff always friendly and peacocks always hungry! We will be back again very soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean. Staff always friendly. Fantastic grounds and of course, peacocks!
Stayed 1 night in Nov 2024

10/10 Excellent

Rhirid

Travelled with partner
.
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Interesting building but no atmosphere of welcome. Tired rooms my bedroom / bathroom smelt of drains. bathroom whilst very nice to look at smelled moldy and took 20 mins to get any amount of hot water as it trickled out. Bedroom was large but carpet worn. Very long walk to room in strange basement area. Did not feel very safe. Bed was lumpy. Restaurant pricey and average. Grounds and views are beautiful but hotel lacks any warmth. Ruthin lovely hill town worth visiting
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, amenities
Fabulous place loved our weekend there and would return
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fabulous stay at the Castle. Warm rooms. friendly staff and hungry peacocks!
Stayed 1 night in Nov 2024

10/10 Excellent

Liam, Brough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and helpful staff members. We stayed in the Prince of Wales Suite which was lovely, had a couple of issues but were resolved by hotel staff. We would stay here again.

10/10 Excellent

Sion

Stayed 1 night in Jul 2024

8/10 Good

shelley

Stayed 1 night in Oct 2024

8/10 Good

Charles Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, went as a single person and got the usual small room with no view. But I'm used to that!
Stayed 1 night in Oct 2024

10/10 Excellent

Denise, Maryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, staff absolutely amazing and attentive. Would stay again!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
It was lovely being in a castle with history. The room was large and quirky. The area is fabulous. Disappointed that my spa treatment was cancelled half an hour before and asi lived too far away coukdnt return
Stayed 2 nights in Oct 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Lovely place
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic stay at the castle. Staff always friendly. See you again soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very warm and welcoming food was great
Stayed 1 night in Oct 2024

8/10 Good

Hasan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs EV charges in the carpark.
Stayed 1 night in Oct 2024

6/10 Okay

Maurice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience a castle
We took our eldest partner from Thailand to experience a castle for a couple of nights. They / we loved it. We've recommend it. The town is beautiful ( I want to move there) stunning beauty of North Wales.
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Liverpool (LPL-John Lennon)