Sai Nuan Beach Tours and Activities

Read whole review!! This property is beautiful. The room is nice, but beds are extremely hard and uncomfortable. Beware if you rent the scooters! We did and the person who rented it to us did not speak English, we signed nothing. My mom unfortunately, got in a minor accident. It was a very scary experience as they demanded money on the scene and no one spoke English to walk us through it. They ended up transporting my mom to the police station where the police officers continuously laughed at her and spoke again no English so we just sat there until I had to drive around Thailand to money currencies to get money to pay off the three parties for them to release my mother. The staff from the hotel that arrived at the rude and unhelpful literally yelled at me because she didn’t understand me. Please beware that there is no liability on the hotel if you rent a scooter and if something happens, they demand cash on the spot or they do not release you. These things should be explained to the renter. Overall, it was a very scary experience. The hotel staff did not care at all when I tried to explain it to them

Easy to get around foods close by 711 next door

Great resort, great staff. The transport van is VIP for a fare price. One thing I noticed but can't confirm is a little hustle at the onsight scooter rental. The price is fare for 24 hours, about $10. They are on island time for sure but when you call they answer and eventually come to the desk. The hustle as I see it is this: They rent the scooter with no gas. Option to buy gas on sight is more expensive than a gas station but it's convenient. Go to a gas station, fill up and ride around the whole island without using half a tank. Bring the scooter back. I think they drain that gas out to sell to the next customer. To me, that's just business. It's funny to me and smart of them. We are talking about a couple dollars. No scam a all. Just business on an island in Thailand. Great customer service. They didn't take pics of the scooters on departure or return. I assume they know if the driver comes in without a Samui tattoo they know the scooter hasn't been crashed. Pool was great, bartenders were awesome. Guy from Myanmar was great. Breakfast was full on legitimate buffet style. The few meals we had after breakfast were fine. Never had any issues on site what so ever. I'd love to go back.