Sai Thai Holidays from AU$1,137

Clean property.its quite and Little far from the main road

First, there is only 1 key per room and there were 2 of us per room. We booked a suite in the main building with common areas and 2 bedrooms. There are 4 of us and we wake up at different times. When we checked in they said they upgraded us, we got to some nice connecting rooms with high ceilings and in the condo area. There was no common area just the single rooms (other things things booked also not included in these rooms). The a/c was not working in 1. We wasted 2 hours waiting for them to send someone to fix as they were fully booked. Then we found out we could leave for dinner, when we came back the ac was still broken. They magically had a cancelation in the same style room upstairs from our friends. They did send someone to move our luggage. The property and rooms were nice. The rest the service was good.

The customer service was the best I ever saw in Thailand

Such a wonderful resort for a couple’s getaway. Stunning views from the white-sand beach, delectable Thai food, great design and architecture, quiet and tranquil. But the highlight was the staff. Well-trained, attentive, friendly and accomodating. This is a resort with very high standards of service. Highly recommend.

Rooms were not very soundproof, could here other guests from other rooms. Great pools. Good breakfast. Short walk to the beach at Ao Nang. Easy to get cabs and shuttles. Hotel only gave 2 bath towels, not hand towels. Did not offer conditioner or lotion in guest bathroom.