2/10 Terrible
Achinta
Travelled with family
30 July 2024
Disliked: Cleanliness
First time I have rated a properly so low. It is due to their inability or don’t care attitude to communicate effectively. The property is in n middle of the Forrest but if you reach there after sunset beware of the muddy road and mosquitoes. On top of that the pin to open the door was not working. After calling them several times we have got 2 different pin to try. Meanwhile my family had to wait for alimony 30 mins in the midst of nowhere. After we got in we found that there is no clean bedsheets in any of the beds and the bathroom is also not clean. We have communicated this to the property manager but they send the fresh bedsheets next day afternoon only. The security alarm was rang at night and we were not given instruction in English how to stop that. After multiple calls we could provide the pin to stop the alarm.
We left one day prior to our scheduled vacation and found a nearby hotel as my family was not comfortable staying there. I have all the images which I can share.
For all these harassment, we were told that we would get compensation in writing but after multiple follow up they did not pay a single money back or respond to our mails.
I hope Expedia will delist this property from their list so that no one gets fooled like us.
Achinta
Stayed 3 nights in Jun 2024