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Hotel Sun Palace

3.0 star property
Hotel in Saipan with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Sun Palace

Lobby sitting area
Property grounds
Front of property
Double Room, Non Smoking
Reception

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

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Living area
Saipan Shining Star Hotel
Parking included
Free WiFi
Restaurant
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Saipan Shining Star Hotel

About the area

Map
Bwughos St. Susupe Vill., Saipan, 96950

What's nearby

  • Saipan Country Club - 3 min drive
  • Garapan Street Market - 5 min drive
  • Coral Ocean Point Resort Club - 7 min drive
  • Lau Lau Bay Beach - 13 min drive
  • Lao Lao Bay Golf Resort - 17 min drive

Getting around

  • Saipan (SPN-Saipan Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Judy's Cafe - ‬5 min drive
  • ‪Thunder Chicken - ‬15 min walk
  • ‪KFC and Taco Bell - ‬2 min drive
  • ‪Shirley's Coffee Shop - ‬18 min walk

About this property

Hotel Sun Palace

Property highlights
At Hotel Sun Palace, you can look forward to a terrace, a garden and laundry facilities. Free WiFi in public areas and a snack bar/deli are available to all guests.
Other perks include:
  • Free self-parking
  • A front desk safe, free newspapers and a vending machine
  • A 24-hour front desk, luggage storage and a TV in reception
Room features
All guest rooms at Hotel Sun Palace include comforts, such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sun Palace Saipan
Sun Palace Saipan
Hotel Sun Palace Hotel
Hotel Sun Palace Saipan
Hotel Sun Palace Hotel Saipan

Frequently asked questions

Is Hotel Sun Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sun Palace?

Self-parking is free at this property.

What time is check-in at Hotel Sun Palace?

Check-in begins at 1:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Sun Palace?

Checkout is at noon.

Where is Hotel Sun Palace located?

Situated near the beach, this hotel is within a 5-minute walk of F.M. Palacios Field and Unai Chalan Kiya. Pakpak Beach and Saipan Country Club are also within 1 mile (2 km).

Hotel Sun Palace Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 94 reviews" "
Rating 8 - Good. 24 out of 94 reviews" "
Rating 6 - Okay. 35 out of 94 reviews" "
Rating 4 - Poor. 14 out of 94 reviews" "
Rating 2 - Terrible. 13 out of 94 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to save money, this is the place
I came with my husband and our 9 year old. The room was big enough. I like that housekeeping was daily. The place was fantastic. The only problem I had was the internet and the TV. We cannot access internet in our rooms and the TV is not clear.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Area is not far from the beach and the stores. Love the quietness of the area and staff give great customer service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is convenient.... Not far from the beach and stores.
Stayed 2 nights in Sep 2019

8/10 Good

Dave, Washington

Liked: Cleanliness, staff & service, room comfort
Affordable option to beach Hotels. Comfortable, no frills kinda place. Close to the Shack for breakfast and lunch (best place on the island) Naked Fish for dinner. Fantastic helpful staff!
Stayed 1 night in Jul 2018

4/10 Poor

Agi, cnmi

Disliked: Cleanliness, property conditions & facilities, room comfort
location is convenient to my board meeting venue.
I have always been staying in this hotel but never I the room I was placed last night. The room is just nothing compared to other rooms I had stayed in before. The room smelled bad. There is spider webs on the wall just next to the TV screen. The closet was dusty. while the refrigerator worked parts of it are comin off. The cushion for the long couch was just filled stains. The floor was dirty. After 15 minutes in the room I couldn't stand it and had to just go to the front desk and asked the lady on duty if she could give me a sanitizing spray i.e. Lysol or alcohol, but there was none. she gave me a small bottle of Chamomille Pillow spray and said that is all she has. so I was too tired n just wanted to shower and rest. I took the spray and sprayed the whole room to the point where I had to open the entrance door of the room because the sliding door at the back side of the room wouldn't open. I have always stayed in this hotel but never in this room. So I do recommend this hotel but not this particular room unless the owns does something about the uncleanliness of the room and the couches. Thank you
Stayed 1 night in Jan 2018

10/10 Excellent

Brandon, Tomah, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place.
A Hotel right near the beach and not to far away from doing so much.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great for what our trip was meant for. Staff was friendly. Coffee and breakfast was good and reasonably priced. Room does need updating. Beds, decor and fixtures all need updating. We were not expecting anything extravagant but when the towels and shower curtain have stains, it's time to change it out. Fixtures in the bathroom also need updating. Wifi was not available in the room. You may access it in the lobby,however, when everyone is trying to do the same thing there is no point. But the air conditioning worked great!! Which I was grateful for this time of the year.

8/10 Good

Antonio Maria

Liked: Staff & service, room comfort
Affordable, no-frills, friendly hotel
Affordable, no-frills hotel. Whatever shortcomings it has facilities-wise are more than made up by its very friendly and hard-working staff. Stayed 8 days.
Stayed 8 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
How I saw it
I love Saipan! I didn't care for this hotel. First of all they posted a non working number online so there was no way of contacting them. I checked into a "non-smoking" room, although it smelled like a cigar bar it was so awful! The AC should be turned on for an arrival room, I walked into a sauna! The shower was...ugh! This place need to be fully renovated and upgraded. The staff were kind and friendly but could use some customer service lessons. Wifi was terrible I had to go to the lobby where it is oven hot just to send emails!

6/10 Okay

Irina

Liked: Room comfort
Disliked: Property conditions & facilities
Staff is very friendly and helpful, the room is spacious, but the furniture shabby and broken. On the first day we found a leaking sink tap and shower hose. On the second day they replaced it all with new stuff. Bed linen was never changed, sometimes we had to ask for the 2nd towel. Toiletries are on request only, bring your own! And stay in the new wing only and make sure you get what you've paid for! E.g., they tried to put us in a singe bed room while we paid for 2 double beds.

6/10 Okay

dylan, guam

my thoughts about saipan
my experience in saipan was interesting.you have to take consideration that the island has had some economic problems,and as far as visiting the place,its fun if you make it fun.you have to rent a car if you want to stay at the cheapest rooms,and its more fun driving around and exploring.there not much shopping but many of the restaraunts are quite good.so in my opinion saipan at the time right now its not really a family vacation spot.its more of a 3 day party spot.....so i will be frequent there starting now.....

6/10 Okay

Derek

Disliked: Cleanliness
mediocre stay
Hotel was in a pretty secluded area from any restaurants and stores, so you definitely need a car. The rooms are fairly large, however not much for amenities, look forward to spending a lot of money eating out in town. There is daily room service, however if you want your sheets changed, you have to request that, otherwise you can end up sleeping on the same sheet your entire stay. There seem to be a lot of locals that tend to hang out in the court yard but we didn't have any issues with them. The front desk employees were very helpful at all times.

8/10 Good

ADRIAN

Liked: Cleanliness, room comfort
Great if your on a budget.
Place is great. Staff are friendly. Totally recommend it if your on a tight budget. Too bad they don't offer wifi in room.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but run down
Hotel was clean, but very run down. Shower head broken, rust in bath tub, no English channel on TV. TV remote did not work. Patio door rattled all night and hotel was very noisy..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
Hotel had no housekeeping, no change of towels, no trash emptied, no shampoo, no AC remote, no refrigerator...they said TV Cable not working since a storm 6 months ago,..BUT other hotels had perfect cable!!...hmmm... many many ants everywhere Drunken groups of men appearing in 24 hour eating area drug deals outside on sidewalk.

4/10 Poor

RoJenRon

Disliked: Staff & service, property conditions & facilities
The name said hotel, but it was more of a hotel. The refrigerator wasn't even plugged in. The TV didn't work. The wifi was only available in the lobby. Other guests made it seem dangerous by arguing and kicking in doors. Not a place to stay. The sign at the road was not big enough.

6/10 Okay

Verified traveller

Liked: Staff & service
All of the staff are really friendly! The TV didn't work, but that was because of the super typhoon.

8/10 Good

Fuk Wai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly good
Next to the baseball field, room seemed to be completed the touch-up work recently, equipped with 2 large single bed, room is clean, but no swimming poo4l. Price is also comparatively low, good for staying especially if you planned renting a car.

6/10 Okay

Don, Kailua, Oahu

Liked: Staff & service
Simple and cheap
This is a fairly budget hotel, payed ~$50 for the night. The front desk did not have my Expedia reservation yet, made the day before, but upon showing them the email on my phone they casually gave me a key. The room was comfortable but nothing fancy. Bathroom had signs of wear but everything worked. Wireless did not work for me, had to go to lobby to get a different wireless. The restaurant was quaint. I had the breakfast with garlic fried rice which was very good. Service was excellent. Everyone very friendly and helpful. Parking right in front of lobby. Short walk to room. I'd go back if on a budget, for sure.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Sun Palace Hotel Stay
When I first check in they told me to pay $148 dollars extra. Then when I got to our hotel room the bathroom did not have enough towels and the tub was all rusty. Then during our stay they did not have running water which we had to ask the front desk why they turned off the water. At first they said there fixing the pipes. The next time the water was off there excuse was there running low on the water wale so they have to fill it up. There was so many problems at our stay I even had to keep on asking where is housekeeping we don't have towels at all and I had to bring our dirty towels to front desk just to get clean towels. The beds were never made during our stay and floors were not swept at all. So my stay there wasn't all that great at all.

8/10 Good

VICTORIA, Princess Tori Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great and affordable
I WOULD RECOMMEND, CLEAN AND FRIENDLY

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and roomy. Was there for a funeral so was not in the hotel but to sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great everyone was very helpful would stay here again

4/10 Poor

Dawud, Los Angeles

Disliked: Cleanliness, property conditions & facilities, room comfort
Last Resort...
The room size was decent, the bed was old and shabby, the tv was tiny, but what bothered me most was, the hose on the shower head was too short to use while on the wall mount, it had to be hand held and that left me with one hand to wash with, would only stay there if no other hotel was available...

8/10 Good

Joanna, Guam

Liked: Staff & service, room comfort
convenience and pricing
was happy that they were able to accommodate an extra room at the last minute. friendly staff.