"This hotel is VERY nice. Newer building, and our room was one of the nicer ones we've stayed in. We did have an issue with a noisy child running overhead. We contacted the desk and said we were willing to change rooms, but the associate in charge said that there was nothing she could do with our reservation because it was booked through a third party (hotels.com). This is something to keep in mind folks! My husband had some more words with the desk when it was time for bed and the noise...