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"The staff were helpful and friendly. The environment was super relaxed. One block from the train and buses as well as the market. The food in their restaurant was delicious. "

"The employees of the hotel was very knowledgeable and friendly."

"This hotel was incredible as far as service goes. We were there when all phones, internet and electricity went out in Portugal and Spain. They did an amazing job to keep us as comfortable as possible"

"Guest services were amazing. We arrived very early and they were able to help with storing our luggage. Gave us directions and assistance with some activities while waiting for our room. Rita was very knowledgeable of surrounding areas and helped with directions. Within walking distance to various bus routes and tours "

"Staff was extremely helpful!"

"We stayed twice at this hotel, before and after our cruise. We are so glad we chose to do that as we would have been sad if we had chosen another hotel after our cruise. There are many hotels close by to dine at. Also the Santa Justa lift is right around the corner and Rossio Square is just down the road. We loved everything about this hotel. Thank you so much for keeping it so clean and well maintained. "

"Absolutely fabulous hotel. It’s was all of a very high standard with excellent staff available to attend to any issues / need. "

"Very clean, nice staff and good location; close to airport!"

"The room was very clean and the staff was friendly and professional. Great place to stay!"