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Hilton Palacio Del Rio

4.0 star property
Riverwalk San Antonio hotel in Downtown San Antonio with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Outdoor pool, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Gym
The price is AU$340
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Doubles

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout curtains

Riverview Two Doubles

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

One King Bed, City View, Roll In Shower

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Bay View Accessible Bath Tub

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout curtains

Standard King

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout curtains

Riverview King

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout curtains
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Accessible With Bath Tub

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$348
includes taxes & fees
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About the area

Map
200 S Alamo St, San Antonio, TX, 78205

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

Upscale hotel near Shops at Rivercenter
Located close to River Walk and La Villita, Hilton Palacio Del Rio provides a terrace, a coffee shop/cafe and a garden. Be sure to enjoy a meal at Coffee Cupboard, the on-site coffee shop. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sunloungers
  • Limo/town car service, breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, luggage storage and free newspapers
  • A vending machine, a reception hall and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 485 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as perks such as air conditioning and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • LCD TVs with premium channels
  • Balconies, mini fridges and video game consoles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Frequently asked questions

Does Hilton Palacio Del Rio have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Palacio Del Rio?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Palacio Del Rio on 16 Dec 2024 start from AU$339.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Palacio Del Rio pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Palacio Del Rio?

Valet parking is available for USD 55 per day.

What time is check-in at Hilton Palacio Del Rio?

Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Palacio Del Rio?

Checkout is at 11:00 AM. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Palacio Del Rio located?

Located in Downtown San Antonio, this hotel is steps away from Shops at Rivercenter, River Walk and La Villita. Henry B. González Convention Center and Alamo are also within 10 minutes. San Antonio Station is 16 minutes by foot.

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1332 reviews" "
Rating 8 - Good. 265 out of 1332 reviews" "
Rating 6 - Okay. 122 out of 1332 reviews" "
Rating 4 - Poor. 69 out of 1332 reviews" "
Rating 2 - Terrible. 44 out of 1332 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were kindly greeted at the valet. Every Hilton employee we engaged with was great. Our room was very nice and clean. We will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, amenities
View and bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good room is clean every day. Good location great staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A lot of renovation construction was taking place and it was more challenging getting into and out of the hotel than I was expecting. Otherwise, the hotel was very nice and comfortable. I would suggest that the team look at updating the property to give it a refreshed look.
Stayed 2 nights in Oct 2024

2/10 Terrible

Paloma

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst hotels I’ve ever stayed in. Besides no attention in the valet, there was no parking for my 8 inch lifted truck which wasn’t mentioned to later find out you guys have over sized truck parking. As well as, $300 a night for no microwave, outlets in room 1131 weren’t working, bailment lost our luggage’s for 20 min just to tell us that someone took them to our room, and overall poor communication between the workers. We checked out past 2, but were told we were given 20 minutes in advance to head out. It was 2:09 and they weren’t lenient, we got charged an additional $50 more for getting out of the room 9 minutes late.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good experience！
Stayed 4 nights in Oct 2024

4/10 Poor

Susana

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Property conditions & facilities
Nice
Stayed 5 nights in Oct 2024

6/10 Okay

Tritina, Upper Marlboro

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila A.

Liked: Staff & service, property conditions & facilities
Everything at this property was great. Construction started early am on building next door. But, the real issue was more the noise from cars and motorcycles well into middle of the night on the weekend. I was on the construction side, so I get it, but, the late night music and car/ motorcycle noise was biggest issue. Restaurants, bars, reception, concierge etc. were excellent. Location was great for walking to nearby attractions. Great location, just a bit of street noise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary, Boerne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Comfy bed and linens
Stayed 1 night in Oct 2024

2/10 Terrible

Cassandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff for the most part was courteous and friendly. The hotel is dated and shows its age. Our room was on the 5th floor and directly in front of major construction going on, not quite the “city view” as advertised. Bed was extremely uncomfortable and I could feel springs in mattress, carpet in the room was dingy and there was mold in shower. Balcony should’ve been a plus however it was unusable due to the floor, chairs and table being covered in dust from construction. Earplugs are provided and recommended as construction starts at 5am even on Saturday. Attempted to call for room service multiple times and no one ever answered the phone. Overall, for the price, there are much better, newer options in the area.
Stayed 2 nights in Oct 2024

4/10 Poor

Deanna

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The motel was nice and is located in a good location. The area is under construction which they were very nice in warning about the noise and even provided ear plugs in the room. We arrived an hour early (until check in time) and they had our rooms ready. Everyone was very nice. We didn't have hot water Saturday morning. We did Friday evening when we had a family member take a shower then but we had very little hot water the next morning. This was around check out time so I thought maybe it was due to everyone using the facilities but we didn't have hot water Sunday morning either. This needs attention. We tried to order room service Saturday evening and kept calling for 45 minutes. We would just receive a recording and then it would hang up. I walked down to the check in location and asked for some help and they told me that they were not responsible for room service and that I needed to go to the pizza restaurant (Fiume Pizzeria and Wine Bar). I went there and they told me that they were busy but they were not responsible for the room service issue. I did sit down and order a take go order which was good. This was an hour and half process to get food. We booked three rooms for two nights and spent a lot of money to not have hot water or room service. Not sure that we will book here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Teshawna, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction going on which I didn't like and we had a construction view unfortunately. But the hotel staff was great and the hotel was big and clean. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Shea

Stayed 1 night in Oct 2024

4/10 Poor

Amelia

Travelled with family
Disliked: Property conditions & facilities
Major construcion at the front entrance. It happens but I asked for a quiet room from the noise from the Riverwalk and they desk person I have a room away from the noise . Gave me a room on the 6 floor directly in front of the building construction. I was waiving at the guys across the street. Moved to the 12th floor. Fridge not working and they offered a tech to come when he is available on a Friday night. Horrible experience. Do not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024

10/10 Excellent

Cara, Edinburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this property. Rooms were clean
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hospitality and customer service of the staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Jadid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a night and stayed at this hotel and found a cockroach in our room. We called room service, the reception many times and asked them to come and clean it but no one showed up until i went to the reception myself. I am never staying at this hotel anymore.
Stayed 1 night in Sep 2024