TownePlace Suites by Marriott San Antonio Northwest

2.5 star property
Relax by the outdoor pool or warm up near a cozy lobby fireplace. Then get moving with fitness options that will keep your day energized.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Property amenity
Fridge, microwave, stovetop, dishwasher
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby lounge
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
The price is AU$147
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

8.4 out of 10
Very good
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
5014 Prue Rd, San Antonio, TX, 78240

What's nearby

  • USAA Corporate Office Headquarters - 6 min walk
  • Huebner Oaks - 8 min walk
  • South Texas Medical Center - 4 min drive
  • The Shops of La Cantera - 6 min drive
  • Six Flags Fiesta Texas - 10 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Big Hops Growler Station - ‬10 min walk
  • ‪Subway - ‬12 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Pappasito's Cantina - ‬4 min drive
  • ‪Flying Saucer - ‬12 min walk

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel near The Rim Shopping Center
Take advantage of free continental breakfast, dry cleaning/laundry services and a fireplace in reception at TownePlace Suites by Marriott San Antonio Northwest. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • A TV in reception, smoke-free property and a 24-hour front desk
  • A lift, barbecues and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and recycling

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

Frequently asked questions

Does TownePlace Suites by Marriott San Antonio Northwest have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at TownePlace Suites by Marriott San Antonio Northwest?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott San Antonio Northwest on 30 Jan 2025 start from AU$145.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TownePlace Suites by Marriott San Antonio Northwest pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 5 per day and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott San Antonio Northwest?

Self-parking is available for USD 5.12 per night. Extended parking is available for USD 5.12 per night.

What time is check-in at TownePlace Suites by Marriott San Antonio Northwest?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at TownePlace Suites by Marriott San Antonio Northwest?

Checkout is at noon.

Where is TownePlace Suites by Marriott San Antonio Northwest located?

This family-friendly San Antonio hotel is located near the airport, within a 10-minute walk of USAA Corporate Office Headquarters and Huebner Oaks. Crystal Ice Palace and Methodist Healthcare are also within 3 miles (5 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dina

Liked: Staff & service
This property is under construction. We were given a room that smelled horrible (like wet dog and cat piss) and the front desk quickly moved us to another room. All in all a good place for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sixto

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
N/a
Stayed 1 night in Jan 2025

8/10 Good

Miguel Angel

Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Mario

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

4/10 Poor

Cyndee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Homan, Carol Stream

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear TownePlace Suites Management, I am writing to express my dissatisfaction with my recent experience at your property in San Antonio. Unfortunately, my stay did not meet expectations due to several issues. 1. Booking and Refund Issue: I arrived one day late and requested assistance with a refund or adjustment, but neither the Director of Sales, Philip Sloop, nor the front desk agent, Brianna, were able to provide any help. While Sade attempted to assist me, she did not have the authority to resolve the matter, leaving me feeling unsupported. 2. Property Not as Described: The hotel did not match the description provided on Expedia. This discrepancy significantly impacted my overall experience. Given these issues, I am disappointed with the level of customer service I received and the condition of the property. I expected better from a TownePlace Suites location and regret choosing your hotel for my stay. I hope you will take this feedback seriously to improve the experience for future guests. Please let me know if further action can be taken regarding the unresolved issues with my booking. Sincerely Homan Mondavi
Stayed 6 nights in Dec 2024

4/10 Poor

Luis, Edinburg

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed by the condition of this hotel, given that it is part of the Marriott brand. Hallway, rooms, and elevators are in dire need of renovation and upkeep. One can't hold the staff accountable for the condition of this place, but I will say that the room looked like it hadn't been vacuumed in days (if not weeks). We had picked this location due to its proximity to one of our favorite breakfast spots in town, but quickly realized that we should've stuck with our usual hotel about 5 minutes away. There are much better options at similar price points within minutes. We are just glad that this was juat a one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. It had everything we needed and would definitely stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Vasudevan, FORT WORTH

Stayed 1 night in Nov 2024

8/10 Good

Nohemi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and comfortable. Short staffed
Stayed 1 night in Dec 2024

10/10 Excellent

Syed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was helpful
Stayed 1 night in Dec 2024

6/10 Okay

Jarmain, San Antonio

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
I was okay
Stayed 1 night in Nov 2024

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this
Stayed 1 night in Nov 2024

4/10 Poor

Radhakrishna, McKinney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is m not sure how Marriott can put the name in the property. There will be an expectation when something’s has Marriott name. Apparently Marriott has lowered its standards or Marriott didn’t do the due diligence.
Stayed 2 nights in Nov 2024

8/10 Good

Rene R.

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

6/10 Okay

Dina

Travelled with family
Liked: Staff & service
There were lots of barking dogs had to move room, 2nd room air conditioning did not work and finally 3rd room there is a hole by air conditioning under to carpet that feels like you may go through the floor tor 2nd floor ceiling.
Stayed 1 night in Nov 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty cold breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast area small and and pictures hace be giving waffles and nothing juat watered down egg and orange juice was more water then juice. Feomt desk not helpful at all. I uswd erd party but due to a emergency i had to check out a day before and wouldnt provide me a paper saying i left sunday at 11:18 am . Wont stay here again .
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family
The staff was super nice. It was quiet. Right next door to a nice gas station. Plan to stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah, Jarrell

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wasn't friendly. Bothered to even help with basic requests. Shower broken. Doesn't clean rooms.
Stayed 2 nights in Oct 2024

6/10 Okay

Karla

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Fidel Guzman

They charged 30.88 for some random fees
Stayed 2 nights in Oct 2024

4/10 Poor

Jo

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Last day of check out breakfast buffet was terrible! Scrambled eggs and sausage patties was the main course. No breads nor bagels of anything available. Coffee was watered down and not kept up. I had family from our of state and town it was embarrassing!!! We're visiting Six Flags nearby and the property area was dirty for being a Marriott. Rooms were outdated old faul smells and simply not to any of my expectations... I paid for Four rooms for two nights and wasn't happy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xavier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet hotel Very clean Nice
Stayed 1 night in Sep 2024