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Hotel Riu Papayas

4.0 star property
All-inclusive San Bartolomé de Tirajana hotel in Playa del Ingles with 3 restaurants

Photo gallery for Hotel Riu Papayas

Outdoor pool, pool umbrellas, pool loungers
Lobby lounge
Bicycling
Children's area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Gym
  • Laundry
The current price is AU$467
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony

Garden view

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Garden View

Garden view

Double Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Balcony, Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Family Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Family Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 11 min walk
  • English Beach - 12 min walk
  • Maspalomas Dunes - 4 min drive
  • Maspalomas Lighthouse - 9 min drive
  • San Agustin Beach - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 29 min drive

Restaurants

  • ‪Greek Village - ‬6 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Toro Steak House - ‬7 min walk
  • ‪Little Brasil - ‬8 min walk
  • ‪Café de París - ‬6 min walk

About this property

Hotel Riu Papayas

Upscale all-inclusive hotel near Yumbo Shopping Center
Take advantage of a free breakfast buffet, a poolside bar and concerts and live shows at Hotel Riu Papayas. Adventurous travellers may like the fitness classes, cycling and beach volleyball at this hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Bike hire, an electric car charging station and babysitting (surcharge)
  • A lift, smoke-free property and a 24-hour front desk
  • Multilingual staff, a front desk safe and beach umbrellas
  • Guest reviews say good things about the overall condition
Room features
All 468 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/cupboards, balconies and mini fridges

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Land activities

Fitness facilities
Volleyball
Children's club

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Asian restaurant
  • Lobby bar
  • Main restaurant
  • Spanish restaurant

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas Hotel
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas San Bartolomé de Tirajana
Hotel Riu Papayas Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Riu Papayas have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Riu Papayas?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Papayas on 26 Feb 2025 start from AU$466.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Papayas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Papayas?

There is free parking nearby.

What time is check-in at Hotel Riu Papayas?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Riu Papayas?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Papayas?

Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball.

Where is Hotel Riu Papayas located?

This family-friendly San Bartolomé de Tirajana hotel is located in the entertainment district, within a 15-minute walk of Kasbah Shopping Center and Yumbo Shopping Center. Maspalomas Dunes is 1.6 mi (2.6 km) away.

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Hotel Riu Papayas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 462 reviews
Rating 8 - Good. 195 out of 462 reviews
Rating 6 - Okay. 53 out of 462 reviews
Rating 4 - Poor. 14 out of 462 reviews
Rating 2 - Terrible. 4 out of 462 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chinmay

It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenni

Excellent place. Everything was clean and hotel is nice.
Stayed 7 nights in Dec 2023

8/10 Good

Daniel

Pleasant stay could have better drinks selection
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Stayed 5 nights in Oct 2024

10/10 Excellent

Michaël

Very nice hotel, only the food could use some more variation.
Stayed 10 nights in Nov 2023

10/10 Excellent

Priyan

Clean. Excellent service and staff very helpful and friendly.
Stayed 6 nights in Aug 2023

8/10 Good

Martin

Great stay - poor gym.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Stayed 6 nights in Nov 2023

4/10 Poor

Angela

Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Stayed 1 night in Sep 2024

6/10 Okay

Waldemar

Liked: Cleanliness
False impression
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carmelo Perez

Very good overall. Playground for kids not well positioned.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sarah

I could not fault this hotel. We had a fab stay!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Stayed 7 nights in May 2024

8/10 Good

Andrew

Very high standard with few issues
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Stayed 9 nights in May 2024

8/10 Good

Kerry

Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Stayed 7 nights in Feb 2023

10/10 Excellent

Keith

Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Stayed 4 nights in Feb 2023

8/10 Good

Anthony

Pleasant hotel, but the food could be better.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Stayed 7 nights in May 2023

8/10 Good

Jose Antonio Vidal

Stayed 7 nights in Dec 2024

10/10 Excellent

Roberta

struttura ben organizzata in tutto un all inclusive di eccellenza , personale sempre sorridente e gentile
Stayed 7 nights in Dec 2024

10/10 Excellent

Sharandeep

Stayed 2 nights in Dec 2024

4/10 Poor

Omar

Liked: Staff & service, property conditions & facilities
No volvere
La verdad que esta viejo, la comida muy mediocre y la directora segun ella del hotel nos trato de muy mala manera al llegar. No volvere a eate hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Massimo

Viaggio di riposo
Buon hotel, non bisogna aspettarsi un super servizio, ma tutto sommato abbastanza bene
Stayed 5 nights in Sep 2024

8/10 Good

Jose Manuel

Stayed 5 nights in Aug 2024

10/10 Excellent

Eyeris

todo
Stayed 2 nights in Aug 2024

10/10 Excellent

ISAAC

Estancia perfecta con un servicio impecable, no nos faltó nada. Totalmente recomendable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Todo muy recomendable, personal amabilísimo!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

God mat, bra utvalg. Fint bassengområde. Familievennlig.
Stayed 7 nights in May 2024

2/10 Terrible

Sebastian

Stayed 1 night in May 2024