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Kumara Serenoa by Lopesan Hotels

4.0 star property
Soak up the sunshine by one of three sparkling pools or indulge in concerts under starry nights. Discover an unforgettable retreat with warm hospitality.

Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Breakfast, lunch and dinner served
Poolside bar
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • All-inclusive
  • Housekeeping
  • Bar
  • Gym
The current price is AU$299
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 27 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 2 min drive
  • Yumbo Shopping Center - 4 min drive
  • English Beach - 8 min drive
  • Maspalomas Lighthouse - 9 min drive
  • Maspalomas Beach - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 29 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬2 min drive
  • ‪San Fermin - ‬1 min drive
  • ‪El Poncho - ‬1 min drive
  • ‪Sosialkontoret bar cafe - ‬2 min drive
  • ‪Aloha Hamburger Bar - ‬2 min drive

About this property

Kumara Serenoa by Lopesan Hotels

Upscale eco-certified hotel refurbished in 2020 and located near Maspalomas Dunes
Located close to Yumbo Shopping Center, Kumara Serenoa by Lopesan Hotels provides a free breakfast buffet, a poolside bar and concerts and live shows. The on-site restaurant, Palmera Buffet, offers breakfast, lunch and dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Luggage storage, tour/ticket information and a front desk safe
  • A 24-hour front desk, outdoor furniture and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch TVs with satellite channels
  • Decks/patios, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Kumara Serenoa by Lopesan Hotels?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Kumara Serenoa by Lopesan Hotels on 1 Apr 2025 start from AU$298.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kumara Serenoa by Lopesan Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kumara Serenoa by Lopesan Hotels?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kumara Serenoa by Lopesan Hotels?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kumara Serenoa by Lopesan Hotels?

Checkout is at noon.

Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels?

Some rate plans available at this property are all-inclusive.

Where is Kumara Serenoa by Lopesan Hotels located?

Located in Maspalomas, this eco-certified hotel is 0.7 mi (1.1 km) from Maspalomas Botanical Garden and within 3 miles (5 km) of Maspalomas Dunes and Yumbo Shopping Center. Maspalomas Golf Course and Holiday World Maspalomas are also within 1 mile (2 km).

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Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 270 reviews
Rating 8 - Good. 85 out of 270 reviews
Rating 6 - Okay. 23 out of 270 reviews
Rating 4 - Poor. 5 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Perfect stay
Stayed 16 nights in Dec 2024

10/10 Excellent

Michael

Delivered on their images!
This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Stayed 8 nights in Oct 2024

8/10 Good

Andrew

Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023

8/10 Good

Adrianna

Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.
Stayed 5 nights in Dec 2024

8/10 Good

ian

Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023

10/10 Excellent

Katarzyna

Lovely place outside noisy center!
Amazing place with amazing service!
Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023

8/10 Good

Axl

N/A
Stayed 7 nights in Jul 2024

10/10 Excellent

Eric

Very friendly, fresh and safe place, seems like the place effect in everyone in a positive vibe!
Stayed 7 nights in Dec 2022

10/10 Excellent

Claire

Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Stayed 3 nights in Mar 2024

8/10 Good

Juan

Recomendable
Stayed 1 night in May 2023

8/10 Good

Ross Oliver

Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023

10/10 Excellent

Dhruven

View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022

8/10 Good

Antonia

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen John

A

6/10 Okay

Milos

Liked: Room comfort
Far from everything
Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds. But….. Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights. Most guests are golfers and bikers… Bed is to short, never had a bed where my legs were hanging out, and i am regular hight…. And last the worst, every day we had a at least one cockroach… thats was really frustrating…. We wouldn’t come again or recommend!!
Stayed 7 nights in Feb 2023

6/10 Okay

Michael Joseph

Liked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

8/10 Good

JAY

Decent place with nice pool area
The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Broken A/C
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
Stayed 4 nights in Jul 2022

10/10 Excellent

Thomas

Eine sehr schöne Anlage mit ruhigen komfortablen Zimmern und leckerem Essen.
Stayed 1 night in Feb 2025

10/10 Excellent

Dirk

Stayed 2 nights in Feb 2025

8/10 Good

julia

Stayed 7 nights in Jan 2025

8/10 Good

Jochen

Schöne kleine Anlage. Alles noch recht neu und sehr gepflegt. Das Personal ist immer sehr nett und serviceorientiert. Das Meer mit den touristischen Spots Faro oder Playa Ingles ist fußläufig ein gutes Stück entfernt, da der Goldplatz das Gelände von den Dünen trennt. Es gibt aber kostenlose Shuttlebusse und Taxis sind auf GC auch günstig. Wir hatten einen Mietwagen, daher war das nicht relevant. Das Frühstück war sehr gut und hat für jeden Geschmack etwas dabei. Das Abendessen haben wir nur ein mal getestet. Es war ok, aber keine kulinarische Offenbarung. Wir haben lieber die zahlreichen Restaurants in Maspalomas genutzt. Im Zimmer gab es eine Kapselkaffeemaschine und einen kleinen Kühlschrank für die persönliche Nutzung. Leider gibt es keine Liegestühle die zu den Zimmern gehören. Das wäre nicht schlecht gewesen, da unsere Suite in der oberen Reihe war und ein eigenes kleines Stück mit Kunstrasen davor war. Es gab aber sonst zu jeder Zeit ausreichend kostenlose Liegen am Pool. Balinesische Doppel-Sonnenliegen hätte es gegen Aufpreis (10 Euro pro Tag) gegeben, diese waren aber immer stark umkämpft und die normalen waren für uns ausreichend. Es gab ein kleinen Fitnessstudio mit einer guten Ausstattung (Lufbänder, Egometer, Kurzhanteln, Multipresse, Kabelzüge). Damit ließ sich ein gutes Training gestalten. Die täglichen Fitnesskurse (z.B. Yoga) haben wir nicht genutzt.
Stayed 14 nights in Dec 2024

8/10 Good

Maria Natividad

Hotel bonito, tranquilo y el personal muy amable…. Mejorar la limpieza de las habitaciones… el resto del las instalaciones bien cuidadas
Stayed 6 nights in Dec 2024