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Grupotel Orquidea

4.0 star property
Family fun on the beach, with 4 outdoor pools, near San Agustin Beach

Photo gallery for Grupotel Orquidea

Exterior
Lobby sitting area
On the beach, black sand, beach volleyball
Balcony view
In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
The current price is AU$235
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Desk
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
8.2 out of 10, Very good, 63 reviews
The price is AU$239
includes taxes & fees
23 Feb - 24 Feb
Grupotel Las Pitas
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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 10 min walk
  • El Aguila Beach - 18 min walk
  • San Agustin Beach - 10 min drive
  • Yumbo Shopping Center - 12 min drive
  • Maspalomas Dunes - 14 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel near San Agustin Beach
Take advantage of a terrace, a coffee shop/cafe and a garden at Grupotel Orquidea. With amenities such as a black sand beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a Swedish massage, a facial or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Massage treatment rooms, smoke-free property and ATM/banking services
  • 2 meeting rooms, a front desk safe and a billiards/pool table
  • A banquet hall, a 24-hour front desk and a lift
Room features
All 255 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Grupotel Orquidea?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on 4 Mar 2025 start from AU$234.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 miles (3 km).

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Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 91 reviews
Rating 8 - Good. 39 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Muzy

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Jan

While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

8/10 Good

Russell

Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Yuriy

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

8/10 Good

Paolo

the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Mariell carmen

Family with kids 3 and 5 year
Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

10/10 Excellent

August

Tolles Hotel mit vielen Freizeitmöglichkeiten; mehrere Pools, Bars, Restaurant, etc. Zu empfehlen für Reisende mit Kindern oder auch andere Urlauber. Sollten wir nochmals die Kanaren buchen, dann wieder hier!
Stayed 4 nights in Jan 2025

10/10 Excellent

Iratxe

Ha sido una experiencia maravillosa
Stayed 2 nights in Jan 2025

8/10 Good

Sylvia

Die Betten waren leider durchgelegen. Alles andere war hervorragend. Parkmöglichkeiten nur entlang der Straße, für mich kein Problem gewesen. Wir hatten für 12 Tage einen Mietwagen.
Stayed 11 nights in Nov 2024

8/10 Good

JOSE DOMINGO

Hotel familiar, donde la comida está genial, hay tres piscinas que están muy bien, el servicio es muy bueno.
Stayed 2 nights in Oct 2024

8/10 Good

Susanne

Stayed 1 night in Nov 2024

6/10 Okay

Kilian

Deben mejorar en algunos aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 7 nights in Oct 2024

10/10 Excellent

José luis Pereiro

El hotel perfecto, buena atención, buen alojamiento, comida buena y variada. Muy recomendable para descansar unos días, recomiendo coger el todo incluido.
Stayed 5 nights in Oct 2024

8/10 Good

PATRICIA

Hôtel trop anglophone. Aucune animation en espagnol un peu frustrant pour une île espagnole, rien pour continuer la fête après 23h00. Réfectoire trop bruyant, et heureusement hors période scolaire. Je n'ose pas imaginer en pleine saison. Chambre pas trop bien isolée, bruit de chasse d'eau, de douche, de chaise qu'on traîne sur la terrasse des autres chambres... Le Spa mériterait un peu plus de déco, il est assez tristounet. Personnel très agréable et très serviable. Les repas étaient convenables, par contre pour les vins la carte serait à revoir. Espace aquatique agréable.
Stayed 7 nights in Oct 2024

10/10 Excellent

RICCARDO

OTTIMO
Stayed 7 nights in Oct 2024

10/10 Excellent

Isidoro

Primera experiencia en un hotel familiar..eramos de hoteles para adultos...y sinceramente...lo pasamos genial tenia lo que buscamos tranquilidad con un pequeño murmullo a lo lejos de la alegría infantil...lindos jardines ..personal agradable..comidas y bebidas acectables ...muy recomendable para desconectar con un toque de alegría..volverémos gracias a todo el personal por su amabilidad
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Disliked: Cleanliness
La estancia a sido muy buena, salvo por la limpieza de la habitación que es muy mejorable. Por lo demás, genial, para volver en otras ocasiones
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrea

Stayed 9 nights in Sep 2024

10/10 Excellent

Alicia

Muy recomendable , la comida del buffet estaba espectacular y los bartenders de 10
Stayed 3 nights in Sep 2024

10/10 Excellent

KATIA

Uma viagem incrível!!! Amamos e com certeza voltaremos. A hospitalidade e amabilidade dos funcionários são indescritíveis. Estamos encantados!!! GRACIAS!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

La experiencia fue super positiva. La habitación muy bonita y cómoda Las instalaciones amplias y muy limpias. La comida variada y muy rica. El personal muy amable y educado, hacemos una mención especial en la recepción a Saray porque fue super simpática, atenta y agradable. Volveremos sin duda. Recomendado 100x100.
Stayed 2 nights in Sep 2024

10/10 Excellent

ismael

Stayed 2 nights in Sep 2024