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Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
In-room safe, desk, free WiFi, bed sheets
Balcony view
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Gym
  • Housekeeping
The price is AU$206
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Pool
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8.2 out of 10, Very good, (62)
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About the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 10 min walk
  • San Agustin Beach - 10 min drive
  • Las Burras Beach - 12 min drive
  • Yumbo Shopping Center - 12 min drive
  • Maspalomas Dunes - 14 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel located in Bahia Feliz
Take advantage of a terrace, a coffee shop/cafe and a garden at Grupotel Orquidea. With amenities such as a black sand beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a manicure/pedicure, a Swedish massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • A 24-hour front desk, a billiards/pool table and smoke-free property
  • A lift, ATM/banking services and a banquet hall
  • Massage treatment rooms, 2 meeting rooms and a front desk safe
Room features
All 255 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Grupotel Orquidea?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on 30 Jan 2025 start from AU$206.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 miles (3 km).

Grupotel Orquidea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 79 reviews" "
Rating 8 - Good. 34 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Muzy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Holiday totally ruined. Avoid!
Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Iratxe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido una experiencia maravillosa
Stayed 2 nights in Jan 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Die Betten waren leider durchgelegen. Alles andere war hervorragend. Parkmöglichkeiten nur entlang der Straße, für mich kein Problem gewesen. Wir hatten für 12 Tage einen Mietwagen.
Stayed 11 nights in Nov 2024

6/10 Okay

Kilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Deben mejorar en algunos aspectos
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon, Uitgeest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

José luis Pereiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel perfecto, buena atención, buen alojamiento, comida buena y variada. Muy recomendable para descansar unos días, recomiendo coger el todo incluido.
Stayed 5 nights in Oct 2024

8/10 Good

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel trop anglophone. Aucune animation en espagnol un peu frustrant pour une île espagnole, rien pour continuer la fête après 23h00. Réfectoire trop bruyant, et heureusement hors période scolaire. Je n'ose pas imaginer en pleine saison. Chambre pas trop bien isolée, bruit de chasse d'eau, de douche, de chaise qu'on traîne sur la terrasse des autres chambres... Le Spa mériterait un peu plus de déco, il est assez tristounet. Personnel très agréable et très serviable. Les repas étaient convenables, par contre pour les vins la carte serait à revoir. Espace aquatique agréable.
Stayed 7 nights in Oct 2024

8/10 Good

Mariell carmen

Travelled with family
Liked: Property conditions & facilities
Family with kids 3 and 5 year
Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

10/10 Excellent

RICCARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO
Stayed 7 nights in Oct 2024

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera experiencia en un hotel familiar..eramos de hoteles para adultos...y sinceramente...lo pasamos genial tenia lo que buscamos tranquilidad con un pequeño murmullo a lo lejos de la alegría infantil...lindos jardines ..personal agradable..comidas y bebidas acectables ...muy recomendable para desconectar con un toque de alegría..volverémos gracias a todo el personal por su amabilidad
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Liked: Staff & service, room comfort
Disliked: Cleanliness
La estancia a sido muy buena, salvo por la limpieza de la habitación que es muy mejorable. Por lo demás, genial, para volver en otras ocasiones
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Alicia

Travelled with partner
Muy recomendable , la comida del buffet estaba espectacular y los bartenders de 10
Stayed 3 nights in Sep 2024

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma viagem incrível!!! Amamos e com certeza voltaremos. A hospitalidade e amabilidade dos funcionários são indescritíveis. Estamos encantados!!! GRACIAS!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia fue super positiva. La habitación muy bonita y cómoda Las instalaciones amplias y muy limpias. La comida variada y muy rica. El personal muy amable y educado, hacemos una mención especial en la recepción a Saray porque fue super simpática, atenta y agradable. Volveremos sin duda. Recomendado 100x100.
Stayed 2 nights in Sep 2024