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Hotel Casa de Familia de San Cristobal

3.5 star property
Colonial San Cristóbal de las Casas hotel in De La Merced with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa de Familia de San Cristobal

Front of property
Deluxe Room, 2 Double Beds | View from room
Deluxe Room, 2 Double Beds | Terrace/patio
Deluxe Suite | Courtyard view
Junior Suite | Living area

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is AU$98
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 4 min walk - 0.4 km
  • San Cristóbal de las Casas Cathedral - 4 min walk - 0.4 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.8 km
  • Ciudad Cuauhtemoc - 12 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬2 min walk
  • ‪Casa de Ahn - ‬2 min walk
  • ‪Tarumba Restaurant - ‬2 min walk
  • ‪Tamales Regionales - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Hotel Casa de Familia de San Cristobal

Hotel near Plaza 31 de Marzo
Located close to Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral, Hotel Casa de Familia de San Cristobal provides a garden, laundry facilities and a fireplace in reception. The on-site Mexican cuisine family restaurant, Yuria Arte Culinario, serves breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • English breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Casa de Familia de San Cristobal have amenities, such as free WiFi and safes, in addition to minibars and free bottled water.
Extra amenities include:
  • Heating and fans
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • Yuria Arte Culinario

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1825
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately MXN 120.00 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
There is limited hot water on site

Property is also known as

Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal

Frequently asked questions

Is Hotel Casa de Familia de San Cristobal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Casa de Familia de San Cristobal?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Casa de Familia de San Cristobal on 27 Nov 2024 start from AU$97.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa de Familia de San Cristobal?

Self-parking is free at this property.

What time is check-in at Hotel Casa de Familia de San Cristobal?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa de Familia de San Cristobal?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Casa de Familia de San Cristobal located?

Located in De La Merced, this hotel is within a 5-minute walk of Mesoamerican Museum of Jade, Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral. Ex-Convent of Santo Domingo and Santo Domingo Handicraft Market are also within 10 minutes.

Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 179 reviews" "
Rating 8 - Good. 20 out of 179 reviews" "
Rating 6 - Okay. 5 out of 179 reviews" "
Rating 4 - Poor. 2 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruth, Encinitas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here and had a great stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff and hotel located in walking distance of restaurants and activities in the town
Stayed 5 nights in May 2024

10/10 Excellent

Irineo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and architecture of the building.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ivana Papandrea Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó mi estancia en este hotel. El personal de recepción y del restaurante muy amables y servicial. Resolvieron cualquier duda que tuve. Mi habitación siempre muy limpia y con lo necesario, la cama muy cómoda y olía muy bien.
Stayed 7 nights in Dec 2023

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
Beautiful place, excellent courtesy.
Stayed 5 nights in Dec 2023

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very nice and excellent staff

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Stayed 2 nights in Nov 2023

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even more beautiful than the online photos. We loved our stay here.
Stayed 5 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Stayed 4 nights in Oct 2023

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and great service
Stayed 4 nights in Oct 2023

10/10 Excellent

Robert Lockwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Stayed 4 nights in Jun 2023

6/10 Okay

Cristina, El Paso

Travelled with family
Liked: Cleanliness
Nice hotel, great location but personnel doesn't provide you with right instructions for the tours, also it's super humid and rooms don't have AC units so make sure you ask for an electrical fan to make yourself a lit comfortable.
Stayed 5 nights in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
Stayed 4 nights in May 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was comfortable and the staff are SO friendly and helpful. I felt safe and relaxed while there. The downsides: the room I was in got basically zero wifi, and effectively had no windows (a clerestory up top let in a little light but no air), which I find to be a bummer. The upsides: I got incredibly ill while I was staying here (NOT related to the hotel) and I was so well cared for and looked after by everyone, especially the young man who staff s the front desk overnight. I *wish* I had been well enough to take advantage of all the help this team was willing to provide in terms of finding things to do and getting out of town to see the sights. Next time!
Stayed 4 nights in Apr 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
Stayed 5 nights in Mar 2023

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cozy
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had such a wonderful Spanish colonial feel including even the furniture, atmosphere, and architecture…. The staff were very friendly and helpful…. I scheduled several tours and rides from the front desk…. They primarily spoke Spanish, but when I showed them the Google translate app, they immediately downloaded it, and were always ready to converse with me when I had a question….Very close to the center if that’s where you want to be…..
Stayed 8 nights in Mar 2023