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Hotel Casa Santiago

2.5 star property
San Cristóbal de las Casas hotel in Zona Centro with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Santiago

Staircase
Apartment, 3 Bedrooms | Living area
Reception
32-inch flat-screen TV with cable channels, TV
Single Room, 1 Double Bed

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

Highlights

Flat-screen TV
Cable channels
Iron/ironing board
In-room massage
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Flat-screen TV
Cable channels
Iron/ironing board
In-room massage
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Flat-screen TV
Cable channels
Iron/ironing board
In-room massage
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Flat-screen TV
Sofa bed - twin
3 bedrooms
Cable channels
Iron/ironing board
In-room massage
Daily housekeeping
  • Sleeps 8
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed

View all photos for Triple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Triple Room, 2 Double Beds

Highlights

Flat-screen TV
Cable channels
Iron/ironing board
In-room massage
Daily housekeeping
  • Sleeps 3
  • 2 Double Beds
Hallway

Hotel Real del Carmen

Free WiFi
Housekeeping
24/7 front desk
8.6 out of 10, Excellent, (4)
The price is AU$75
includes taxes & fees
8 Jan - 9 Jan
Hotel Real del Carmen
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About the area

Map
Hermanos Domínguez numero 5 Zona Centro, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk
  • Plaza 31 de Marzo - 4 min walk
  • San Cristóbal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • Foro Cultural Kinoki - 7 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Taqueria el Charrito - ‬1 min walk
  • ‪Yik Café, Carmen - ‬1 min walk
  • ‪El Tostador - ‬2 min walk
  • ‪Achiote - ‬2 min walk
  • ‪Hamburguezas de San Francisco - ‬2 min walk

About this property

Hotel Casa Santiago

Hotel located in Zona Centro
Hotel Casa Santiago provides amenities, such as a terrace and a library. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Concierge services, tour/ticket information and a 24-hour front desk
  • Free newspapers, luggage storage and smoke-free property
Room features
All guest rooms at Hotel Casa Santiago include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Santiago San Cristóbal de las Casas
Casa Santiago San Cristóbal de las Casas
Hotel Hotel Casa Santiago San Cristóbal de las Casas
San Cristóbal de las Casas Hotel Casa Santiago Hotel
Hotel Hotel Casa Santiago
Hotel Casa Santiago San Cristobal de las Casas
Hotel Casa Santiago Hotel San Cristobal de las Casas
Hotel Casa Santiago Hotel
Hotel Casa Santiago Hotel
Hotel Casa Santiago San Cristóbal de las Casas
Hotel Casa Santiago Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Casa Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Santiago?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Santiago?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Santiago?

Checkout is at 11:30 AM.

Where is Hotel Casa Santiago located?

Located in Zona Centro, this hotel is steps away from Arches of Carmen and Santo Domingo Handicraft Market. Museo de San Cristóbal and Plaza 31 de Marzo are also within 5 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok but noisy.
Room was great biggest issue was the noise from outside the room, it was like the walls were paper thin you could hear everything. Also no parking if you are driving a vehicle and found it very hard to find a place to park.
Stayed 1 night in Nov 2021

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent option for the price range. Its location is great, the room size is small but enough. The bed was confortable an it had all I needed.
Stayed 1 night in Nov 2021

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for location.
Stayed 3 nights in Nov 2021

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 5 nights in Oct 2021

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellas habitaciones
Hermoso y confortable, es mi segunda estancia
Stayed 1 night in Jan 2022

10/10 Excellent

Victor G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hermoso cerca de Arco DEL Carmen.
Hotel cerca de restaurantes y tiendas en la calle peatonal en el Arco del Carmen. Hotel muy limpio y tranquilo ideal para descansar en las noches. Habitaciones muy limpias y ordenadas. El personal de la recepción es atento y servicial. Gracias
Stayed 7 nights in Dec 2021

10/10 Excellent

MÓNICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo, limpio, excelente ubicación y servicio de su personal
Stayed 5 nights in Dec 2021

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

ESMERALDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comodo!!! Excelente!!!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ma Patricia Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción en San Cristobal
Me encantó el hotel porque a la vuelta está el andador, todo lo puedes hacer caminando, hay lugares para desayunar, comer y cenar, tours, souvenirs, etc. El hotel super limpio y tranquilo, lo único malo es que tiene un sonido en la puerta de entrada que avisa cuando alguien entra y si vas en el día al cuarto es un poco molesto. Todo lo demás perfecto, yo si regreso a este hotel.
Stayed 4 nights in Nov 2021

10/10 Excellent

Veronica

Stayed 1 night in Oct 2021

8/10 Good

antonio j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aportación para mejora
Muy bien, solo pediría que el timbre que anuncia el acceso de una persona no estuviera el volumen tan alto, se escucha todo el día en todo el hotel
Stayed 2 nights in Jul 2021

8/10 Good

ediel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Miguel Ángel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, muy limpio el cuarto, el trato de los empleados, de 10, nada más un detalle que faltó, no tienen caja de seguridad para guardar valores
Stayed 11 nights in Oct 2020

10/10 Excellent

Lourdes A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Un hotel muy acogedor, muy bien ubicado y el personal muy amable. Esta recien remodelado y las camas son muy comodas y calientitas. Lo recomiendo ampliamente! Sin duda volveria!!
Stayed 4 nights in Dec 2019