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Hotel Sombra del Agua

3.5 star property
Colonial San Cristóbal de las Casas hotel in Zona Centro with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sombra del Agua

Smart TV
Deluxe Suite, 2 Double Beds | Terrace/patio
Suite, 1 King Bed | Bathroom
Classic Room, 1 King Bed
Smart TV
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is AU$125
includes taxes & fees
8 Dec - 9 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Living area

Family Room

Highlights

Air conditioning
Heating
Smart TV
Sofa bed - single
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Terrace/patio

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Terrace/patio

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Terrace/patio

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Casa de Familia de San Cristobal

Parking included
Free WiFi
Restaurant
Breakfast available
9.6 out of 10, Exceptional, (179)
The price is AU$98
includes taxes & fees
28 Nov - 29 Nov
Hotel Casa de Familia de San Cristobal
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About the area

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk - 0.1 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 4 min walk - 0.4 km
  • Café Museo Café - 4 min walk - 0.4 km
  • Santo Domingo Handicraft Market - 8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolucion - ‬1 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel near San Cristóbal de las Casas Cathedral
At Hotel Sombra del Agua, you can look forward to a garden, a bar and a conference centre. Treat yourself to a hot stone massage at the on-site spa. Free in-room WiFi is available to all guests, along with a hot tub and a restaurant.
You'll also find perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 1 meeting room and a reception hall
  • Tour/ticket information, wedding services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 78 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 80 metres
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 120 to 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1907
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults and MXN 120 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Sombra del Agua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Sombra del Agua?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Sombra del Agua on 8 Dec 2024 start from AU$124.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sombra del Agua?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sombra del Agua?

Checkout is at noon.

Where is Hotel Sombra del Agua located?

Located in Zona Centro, this spa hotel is steps away from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Church of San Nicolás are just steps away.

Hotel Sombra del Agua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1045 reviews" "
Rating 8 - Good. 221 out of 1045 reviews" "
Rating 6 - Okay. 57 out of 1045 reviews" "
Rating 4 - Poor. 13 out of 1045 reviews" "
Rating 2 - Terrible. 10 out of 1045 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ismar

Stayed 5 nights in Oct 2024

8/10 Good

Irvin

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent and great value
Stayed 5 nights in Oct 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, many options for dining, and night life
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is great few step from the corredor areas tourist locations. Coffee shop next door and a restaurant in the hotel the prices are high but I went to restaurant called “El Sazon Que me toquen” delicious and convenient. The lobby is really beautiful, the room ok basic it needs remodel, a lot noise because the traffic is right in front of the hotel. My only complaint is the noise and the pillows. Made of cheap cotton and high. Other than that for the price and location is not bad. One of the best hotels that I was is “Bo Hotel” check it out. Not much to do in Chiapas I would go back.
Stayed 3 nights in Oct 2024

8/10 Good

Robert, Xalapa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in the heart of San Cristóbal. The staff were friendly and the place was spotless with great food. The evening street noise was a bit excessive in my first room but I was allowed to move to an interior room that was much better. There was also a problem with the internet that was not resolved during my stay of 6 days.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
Stayed 4 nights in Jun 2024

10/10 Excellent

Helga, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be nice to have coffee tea in the brewer in the room and enjoy it in the Terrace
Stayed 2 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

BRENDA, bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond helpful and the hotel was beautiful and clean’
Stayed 2 nights in Aug 2024

8/10 Good

Sal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option in downtown, close to the main areas of the city
Stayed 2 nights in Jul 2024

10/10 Excellent

Danette, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 7 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Raechel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great pleaces
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose, Tijuana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es de los mejores en San Cristóbal, el staff es muy amable y atento nada malo que decir del lugar al contrario es un lugar cómodo tranquilo y se siente un ambiente bastante agradable
Stayed 5 nights in Jun 2024

8/10 Good

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff is very friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonia, San Francisco

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal que trabaja ahi son muy amables y siempre atentos a su hospedaje
Stayed 4 nights in Jun 2024

10/10 Excellent

Francisco, Shafter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Rito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5