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citizenM San Francisco Union Square

4.0 star property
Central hotel connected to a railway/underground station in Union Square with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Exterior
Exterior
Building design
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is AU$273
includes taxes & fees
9 Feb - 10 Feb

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 8 min walk
  • Moscone Convention Center - 11 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco International Airport (SFO) - 30 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center
Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A lift, multilingual staff and coworking spaces
  • A TV in reception, smoke-free property and a front desk safe
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 195 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 9 Feb 2025 start from AU$272.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westfield San Francisco Centre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 894 out of 1131 reviews" "
Rating 8 - Good. 173 out of 1131 reviews" "
Rating 6 - Okay. 41 out of 1131 reviews" "
Rating 4 - Poor. 13 out of 1131 reviews" "
Rating 2 - Terrible. 10 out of 1131 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Jan 2025

10/10 Excellent

Saurin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property as a single business traveler and had a very good experience with check-in, very well designed and appointed art-boutique hotel, rooftop access overlooking the city, modernly designed rooms, easily walk to BART train station as well as other areas. Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option for a business trip! The amenities were excellent, and the space was clean and well-maintained. While the room was a bit tight (typical for the city), it was perfect for a solo traveler. The surrounding area felt slightly sketchy, but the hotel had good security in place, which provided peace of mind. Overall, a convenient and comfortable stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the citizenM. We are here on vacation but had to work for a few hours every morning and the Wi-Fi in the lobby was reliable and fast. Breakfast was also awesome! Better than the breakfast we had when we went to a restaurant. All the staff were welcoming, so helpful, and did a great job at making us smile. Rooms are perfect, are on the smaller side but have black out blinds, great lighting, and lots of plugs for charging. We hope to return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Devinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Radha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the style and cleanliness of the property and hotel room.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the citizenM! A darling little jewel box steps away from shops and restaurants and easy walk to Moscone conference center and other conference hotels. Staff was especially friendly and helpful -- kudos! The comfortably appointed lounge space is a nice alternative to the room -- which, though small, is thoughtfully designed. The one thing that I would draw to the management's attention: the bath towels. The word that comes to mind is "crispy" -- they were rather thin and rough (particularly by comparison with very comfy and soft bed linens). I might not even have mentioned it except that there's a large mirror in the lobby area that promises fluffy towels! I'll be back, though.
Stayed 4 nights in Jan 2025

8/10 Good

Brian

Business traveller
Liked: Property conditions & facilities
Pretty good
Stayed 4 nights in Jan 2025

10/10 Excellent

Oswaldo Ceballos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. The room is small but well designed. Blackout blinds were awesome for sleeping in. The area is convenient and maybe the best in downtown.
Stayed 2 nights in Dec 2024

8/10 Good

Laina

Stayed 6 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cemile

Liked: Cleanliness, staff & service, property conditions & facilities
The location is convenient. The hotel and the room are clean. The mattress is very comfortable. The room is very small but the design makes it comfortable enough for a solo traveler.
Stayed 6 nights in Jan 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything especially the staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chryseis Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay! Rating: 5/5 We had an amazing stay at this hotel! The staff were incredibly friendly and welcoming, making us feel right at home. Our room was unique and stylish, adding to the hotel's charm. The location, although initially a concern (with what we heard about the homelessness), proved to be perfectly fine. We felt safe and aware of our surroundings at all times. Plus, being within walking distance to shops, restaurants, and great food spots was a definite bonus! Overall, we thoroughly enjoyed our stay and would definitely return. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very cute. The room was small but extremely modern and clean. Perfect for a quick overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Euan

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very convenient. The ipad controlled room environment is awesome especially to set the light hue
Stayed 12 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 2 nights in Dec 2024

10/10 Excellent

Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here. Me and my girlfriend stay for four nights. Check in was extremely quick and super easy. They have free wifi, a cool vibe in the lobby, and nice workers. The room was a little tiny perfect but perfect for a couples getaway. You are able to pick the view you’d like, Black out curtains not an ounce of light comes through, and complete silence didn’t hear a single thing. Only flaw, I spent $240 for parking in the OFarrel lot. From my knowledge they don’t have there own parking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable space in a convenient area
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Spacious Rooms & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0