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The Phoenix Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lombard Street

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Property entrance
Exterior
Bar (on property)
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry
The current price is AU$271
includes taxes & fees
5 Mar - 6 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Designer toiletries
Hairdryer
Bathrobes
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 7 min walk
  • Union Square - 17 min walk
  • Moscone Convention Center - 4 min drive
  • Lombard Street - 4 min drive
  • Oracle Park - 5 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel near Union Square
Located close to Moscone Convention Center and San Francisco Museum of Modern Art, The Phoenix Hotel provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Outdoor furniture, ATM/banking services and a vending machine
  • Tour/ticket information, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guest rooms at The Phoenix Hotel feature thoughtful touches, such as laptop-compatible safes and bathrobes, as well as amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • LED light bulbs, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 5 Mar 2025 start from AU$271.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self-parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Checkout is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 1 mile (2 km) of Van Ness Avenue, Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Lombard Street are also within 3 miles (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

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The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

holly

I’ve been staying at this hotel for 22 years and it’s always the best! En suite bathrooms, very heated pool, friendly service, safe, clean, and cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Robert set the tone when we first checked in and it was great. We only stayed for one night be we will definitely be back asap.
Stayed 1 night in Feb 2025

10/10 Excellent

jeremy

Lovely oasis in the middle of SF. Can’t miss the heated pool!
Stayed 1 night in Jan 2025

10/10 Excellent

Hunter Glen

Had a great time at this property. The staff was amazing and very attentive.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gregory

Easy to find. Easy to park. Clean and welcoming.
Stayed 1 night in Feb 2025

6/10 Okay

Khang

Liked: Amenities
The front desk staffs were excellent, helpful, and very knowledgeable about the city!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tabitha

This property was special and unique. The front desk clerks at night and in the morning were kind and helpful. The atmosphere was fun and upbeat. I cannot recommend enough
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

My very favorite place to stay whenever I'm in the city. The Tenderloin isn't exactly tourist central but that's what makes it so brilliant, with excellent little Asian restaurants and the friendliest little dive bars, not to mention easy access to everywhere via public transit. And The Phoenix is an oasis right in the middle of it all, with that lovely courtyard that feels like you've stepped back in time to a San Francisco of another era altogether.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thuy Trang

Excellent service, has great history, the receptionist was so friendly, helpful, well traveled and knowledgeable. The location is convenient to walk to any other parts of the city. Would definitely recommend and will come back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Anamarie

This was a nice option for needing a place to stay after an event at Bill Graham. Decor, staff, and courtyard are great!
Stayed 1 night in Dec 2024

10/10 Excellent

Madison

Amazing property BUT it is San Francisco
Stayed 1 night in Jan 2025

10/10 Excellent

Kari

Central location with neighberhood eats and friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael N

Orlando is the Best of the Best!!
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Bad choice all around. Only positive thing was the staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

The best boutique hotel in San Francisco, amazing vibe… Charming pool scene and The staff are like family, kind and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

A great hotel with great staff and all around great things to offer, thank you!
Stayed 4 nights in Oct 2024

6/10 Okay

Aimee

The front desk staff was lovely, and the room was comfortable. On the second night there was a loud and violent fight in the courtyard, police were called. On the third night there was a explosion sound at 3am, that I later found out is fairly typical, due to a neighbor that regularly sets off M80s None of this is in the hotels control and I don’t blame them at all, but be aware, especially if traveling alone, that it’s an area to be a little uneasy in, especially as a woman traveling solo.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lori

OMg this was an epic stay! Met the coolest, nicest people AND THE ROOM AND POOL WERE OUT OF A MCM MOVIE. Stay here! Rock n Rock paradise🎸🎸🎸🤘🤘🤘💓💓💓💓💓🌁🌉
Stayed 1 night in Dec 2024

10/10 Excellent

Aniela

Nice and affordable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill

LOVED the Phoenix! Awesome staff, fun themed hotel. It’s an oasis in the center of SF. I’d love to stay there again! Full of personality and character.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Awesome, Rockstar chic, hotel in the heart of tenderloin; blocks from Bill Graham Civic center. We look forward to our next stay!
Stayed 1 night in Oct 2024

8/10 Good

Ricardo

Frankly, the staff was amazing. The location was extremely convenient for the theater district and getting around overall the pool in the courtyard were very nice for being right in the middle of San Francisco. It was a little disappointing that the bar restaurant area were shut down while we were there. On our second evening there some young people were having a loud party until 2:30 on the floor beneath us and you could hear everything in our room.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

The hotel has loads of character and the staff were friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

THE GEM OF SF!!! An amazing respite from the city, year round mid century Palm Springs getaway- IN SF!!! Here, you are home. Orlando and the rest of the Phoenix family, are kind and welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Was A good stay
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Location Safety & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0