San Ignacio Holidays from AU$377

The property is old, which I knew, but the rooms have not been renovated in a while. The room space is very good. the staff did not allowed me to check in early even when there were rooms available, the reason was because I reserved in Expedia and not directly in the hotel...

:conveniently situated, very clean and spacious room. However, amenities/facilities were outrageously dated and even absent. A 32-inch plasma TV offers Spanish-only channels; a mini bar is not available; there is no access to hot water for morning coffee/tea; and renovation work was ongoing next door from my day one check-in until day 5. Not a pleasant experience. At the very least, get your guests a small smart TV, so we can use our own Netflix, Disney+, or YouTube accounts to watch a program in our chosen language before bedtime. Soundproofing was poorly made. My sleep was cut into pieces by footsteps on the corridor and mortorcyclesand cars. Too annoying! However, a favourable rating is still given because of its convenient location.

The hotel was amazing. Great location. The breakfast was great and the staff was always going above and beyond. I highly recommend and we are already planning our next trip to go back.

Excellent experience front desk the best specially Karina and Zindy Karina knew that we were celebrating our wed anniversary made sure our room was decorated for the occasion and previously we Han hired a private chofer who would move us around the city but unexpectedly canceled at the last minute and Zindy in question of minutes arranged a person of their trust to pick us up and can’t leave behind Noemi she made sue our room was nice and clean , every single person in the hotel recieved us with a smile the only thing I would change would be the service in the mornings in the restaurant there was always something missing or never brought us everyday

The staff throughout the facility were completely focused to make my stay perfect.