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Hotel Exelsior

3.0 star property
Hotel in San José de Cúcuta with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Exelsior

Standard Quadruple Room
Reception
Front of property
Breakfast and lunch served, international cuisine
Standard Triple Room | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$42
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

LCD TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

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About the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 4 min walk - 0.4 km
  • Cucuta Museum of Culture - 5 min walk - 0.5 km
  • Ventura Plaza Commercial Center - 7 min walk - 0.6 km
  • Gobernación Norte de Santander - 8 min walk - 0.7 km
  • General Santander Stadium - 10 min walk - 0.9 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

Hotel in the city centre
Take advantage of free full breakfast, laundry facilities and a restaurant at Hotel Exelsior. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A front desk safe, luggage storage and smoke-free property
  • A 24-hour front desk
Room features
All guest rooms at Hotel Exelsior include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9 AM
  • A restaurant

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total (up to 15 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
There is no hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Frequently asked questions

Is Hotel Exelsior pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 kg per pet.

How much does it cost to stay at Hotel Exelsior?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Exelsior on 29 Nov 2024 start from AU$41.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Exelsior?

Self-parking is free at this property.

What time is check-in at Hotel Exelsior?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Exelsior?

Checkout is at 1:00 PM.

Where is Hotel Exelsior located?

Located in the heart of San José de Cúcuta, this hotel is within a 5-minute walk of San Jose Cathedral and Colon Park. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within 10 minutes.

Hotel Exelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 121 reviews" "
Rating 8 - Good. 30 out of 121 reviews" "
Rating 6 - Okay. 17 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Williams David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones comodas y limpias y un desayuno exelente
Stayed 1 night in Nov 2022

10/10 Excellent

Sergio

Stayed 1 night in Nov 2022

8/10 Good

Jose Alejandro

10/10 Excellent

Cesar Ramón

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

6/10 Okay

Alessandro

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Stayed 1 night in Jan 2021

10/10 Excellent

Alessandra, Miami

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel, service and location but the best was the breakfast:)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Stayed 1 night in Oct 2018

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Guillermo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomended They made pay in cash
Terrible bed. Bad staff NOT at all friendly. They made mi to pay in cash when I did the reservation with credit card
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Service and Good Wifi
Pros + Friendly Service + Good Breakfeast + Refrigerator + Good Wifi Cons + No Desk

10/10 Excellent

Marlyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato y receptividad la habitación limpia
Stayed 1 night in Oct 2024

10/10 Excellent

Oriana

Stayed 1 night in Aug 2024

10/10 Excellent

Tanmy gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

adanna mercedes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio
Stayed 1 night in May 2024

10/10 Excellent

Javier Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

richar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo es que salen ofertas en las paginas de expedia o booking que son engañosas porq cuando llegas al sitio la habitación es con ventilador. Y estas no las especifican. Y el costo es mas elevado por tener aire acondicionado
Stayed 1 night in May 2024