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Auténtico Hotel

3.0 star property
Indulge in local flavors at Mastico restaurant or relax by the outdoor pool surrounded by free cabanas.

Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free pool cabanas, pool loungers
Reception
In-room safe, individually decorated, desk, laptop workspace
Bar (on property)
Reception
In the heart of Merced, Auténtico Hotel offers a tranquil retreat with breakfast buffet, a lush garden, and an inviting pool with free cabanas. Unwind at Mastico restaurant or take in the views from the terrace. With high-speed WiFi and laundry facilities on site, guests praise this hotel for its helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$207
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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City view from property

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 769 reviews
The price is AU$218
includes taxes & fees
3 Mar - 4 Mar
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About the area

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 6 min walk
  • Museum of Costa Rican Art - 7 min walk
  • Parque La Sabana - 8 min walk
  • National Stadium of Costa Rica - 15 min walk
  • Central Park - 3 min drive

Getting around

  • San Jose Contraloria Station - 15 min walk
  • San José (SJO-Juan Santamaría Intl.) - 22 min drive

Restaurants

  • ‪Soda Tapia - ‬6 min walk
  • ‪RostiPollos - ‬7 min walk
  • ‪Fuji - ‬7 min walk
  • ‪Teriyaki - ‬7 min walk
  • ‪Subway - ‬5 min walk

About this property

Auténtico Hotel

Hotel near Sabana Park
Near National Stadium of Costa Rica, Auténtico Hotel provides a free breakfast buffet, a terrace and a garden. The on-site restaurant, Mastico, offers breakfast, lunch, dinner, light fare and pool views. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • An outdoor pool with free cabanas and sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and tour/ticket information
  • Laundry services, concierge services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 81 individually decorated rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Does Auténtico Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at Auténtico Hotel?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Auténtico Hotel on 24 Feb 2025 start from AU$206.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Auténtico Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auténtico Hotel?

Self-parking is free at this property.

What time is check-in at Auténtico Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Auténtico Hotel?

Checkout is at noon.

Does Auténtico Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CRC 17700 per person applies.

Where is Auténtico Hotel located?

Located in Merced, this hotel is within a 15-minute walk of Sabana Park and National Stadium of Costa Rica. Museum of Costa Rican Art and Parque La Sabana are also within 10 minutes. San Jose Contraloria Station is 15 minutes by foot and San Jose Cemetery Station is 20 minutes.

Auténtico Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 625 reviews
Rating 8 - Good. 214 out of 625 reviews
Rating 6 - Okay. 80 out of 625 reviews
Rating 4 - Poor. 20 out of 625 reviews
Rating 2 - Terrible. 17 out of 625 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Casimir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Karyn

Liked: Cleanliness, staff & service
The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

8/10 Good

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closer to the airport. Great food for buffet breakfast and for dinner.
Stayed 8 nights in May 2024

8/10 Good

farron, carrollton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
Stayed 1 night in Jun 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
Stayed 2 nights in May 2024

10/10 Excellent

Névine

Stayed 2 nights in Mar 2024

10/10 Excellent

Wade

Stayed 1 night in Jan 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near to downtown
Stayed 2 nights in Apr 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

DEBORAH

Liked: Staff & service
Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
It was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Joyce

Stayed 2 nights in Mar 2024

10/10 Excellent

Dipty

Stayed 1 night in Mar 2024