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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Exterior
Meeting facility
Bar (on property)
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The price is AU$178
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Basic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
Poolside bar

Hilton Garden Inn San Jose Airport City Mall

Pool
Free airport shuttle
Pet-friendly
Parking included
8.8 out of 10, Excellent, (794)
The price is AU$206
includes taxes & fees
6 Jan - 7 Jan 2025
Hilton Garden Inn San Jose Airport City Mall
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About the area

Map
City Place, Santa Ana, Santa Ana

What's nearby

  • Business Center Forum 1 - 18 min walk
  • Momentum Lindora Shopping Center - 3 min drive
  • Multiplaza Mall Escazu - 6 min drive
  • Avenida Escazú Shopping Center - 7 min drive
  • National Stadium of Costa Rica - 11 min drive

Getting around

  • San Antonio de Belen Station - 14 min drive
  • San José (SJO-Juan Santamaría Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hotel near City Place Santa Ana
Located close to Business Center Forum 1 and Multiplaza Mall Escazu, Hilton Garden Inn Santa Ana San Jose provides a swim-up bar, a corner/local shop and a terrace. The on-site local cuisine restaurant, Garden Grill & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a shopping centre on-site.
You'll also find perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and wedding services
  • Multilingual staff, concierge services and evening entertainment
  • Guest reviews say great things the pool, helpful staff and proximity to shopping
Room features
All 143 individually furnished rooms include perks such as heated floors and laptop-friendly workspaces, in addition to amenities such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 10 2024 to December 25 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from 10 December 2024 to 22 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM. The swimming pool will be unavailable from December 10 2024 until December 25 2024 (dates subject to change). The property will be renovating the swimming pool from December 10 2024 until December 22 2024 (completion date subject to change).

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 3 Jan 2025 start from AU$178.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Santa Ana San Jose pet-friendly?

Yes, Hilton Garden Inn Santa Ana San Jose allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 25.00 per stay and a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santa Ana San Jose?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Santa Ana San Jose?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Garden Inn Santa Ana San Jose provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 33 per vehicle applies.

Where is Hilton Garden Inn Santa Ana San Jose located?

Situated in Santa Ana, this hotel is within 1 mi (2 km) of City Place Santa Ana and Business Center Forum 1. Multiplaza Mall Escazu and National Stadium of Costa Rica are also within 9 mi (15 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 635 reviews" "
Rating 8 - Good. 93 out of 635 reviews" "
Rating 6 - Okay. 41 out of 635 reviews" "
Rating 4 - Poor. 13 out of 635 reviews" "
Rating 2 - Terrible. 16 out of 635 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was excellent. There is an underground parking lot that is free. However, every time you need to leave you will need to stop in at the front desk to validate the ticket to leave. That is a pain especially since I am not used to that. I kept forgetting to validate the ticket and would have to park again and run back upstairs to validate the ticket. I wish the room key card would also serve as the parking gate key card. Aside from that, the hotel and grounds are very clean and safe. The room had a hairdryer and iron and ironing board.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it was conveniently near restaurants. Tours pick you up at the front and drop you off. All in all a good experience
Stayed 4 nights in Dec 2024

6/10 Okay

Janina

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel for one night of sleep!
Stayed 1 night in Dec 2024

8/10 Good

Rodolfo Vasquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room blinds where broken, which led some light to get into the room in the morning. Getting out of the hotel after check out was a problem. The staff at the lobby didn’t explain to us that we had to get a ticket, but we could get in and out of the parking lot with our room key without any problem. After we did the checkout and left the room keys at the front desk, we were told to push the assistance button at the gate but nobody answered. It took a while for a guard to come and assist. I feel the whole episode could have been avoided. Also swimming pool was closed. On the positive side, room size was great. Room service was good and not that expensive. Breakfast was also good. I will probably come back, despite of all the cons. I liked the location.
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, great staff
Stayed 1 night in Dec 2024

10/10 Excellent

John, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really enjoyable hotel, everything is convenient, several superb dining options nearby, Starbucks next door, parking secure and convenient, staff helpful and friendly, rooms very comfortable, and location in Santa Ana is really pleasant. Thanks ao much.
Stayed 2 nights in Dec 2024

8/10 Good

TIFFANY

Stayed 6 nights in Nov 2024

6/10 Okay

Cesar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The security policy is extremely restrictive. If you are staying on one floor, you are not allowed to visit another floor. Attempting to use the stairs results in being locked out, which is particularly concerning in urgent situations, such as needing to reach family members in another room. The front desk staff appears poorly trained in handling dissatisfied customers, adding to the frustration. Unfortunately, the cuisine is also subpar, which is disappointing given the outstanding infrastructure. A missed opportunity to match the potential of the facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Elianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. shopping and restaurants in the same shopping plaza as the hotel. very safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice place to stay albeit quite expensive. I was shocked to find that their breakfast was $25 per person per day. Outrageous!!! I did have some laundry done and it was done well and in a timely manner
Stayed 4 nights in Oct 2024

2/10 Terrible

Clinton

Stayed 2 nights in Oct 2024

10/10 Excellent

Juno

Stayed 3 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and new property. good variety of dining options also
Stayed 1 night in Sep 2024

10/10 Excellent

Corissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Santa Ana Hilton really made the stay - very friendly and helpful!
Stayed 14 nights in Aug 2024

8/10 Good

YUDIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Leilani Fung-on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms clean. Had some cute boutique shops for woman and 7 restaurants near hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

VIOLETA

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

REBECCA, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazmin Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Out standing
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this modern hotel and being able to walk around the area. We enjoyed the pool/hot tub and the view. The gym had sufficient equipment but the temp was a bit warm in there
Stayed 5 nights in Aug 2024