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Hotel Castillo

3.0 star property
Adults-only San José hotel in Carmen with a 24-hour front desk
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Hotel Castillo

Lounge
Double Room, 1 King Bed, Balcony | Balcony
Staircase
Panoramic Penthouse, 1 King Bed, Balcony
Food and drink

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AU$324
includes taxes & fees
1 Oct - 2 Oct
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Room options

View all photos for Double Room, 1 King Bed, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse, 1 King Bed, Balcony

Panoramic Penthouse, 1 King Bed, Balcony

Panoramic Penthouse, 1 King Bed, Balcony

Highlights

Patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104

What's nearby

  • Morazan Park - 4 min walk
  • National Museum of Costa Rica - 9 min walk
  • National Theater - 9 min walk
  • Central Park - 12 min walk
  • Sabana Park - 4 min drive

Getting around

  • San Jose Atlantic Station - 9 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 20 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬5 min walk
  • ‪Restaurante Silvestre - ‬5 min walk
  • ‪Café Mundo - ‬3 min walk
  • ‪El Social - ‬5 min walk
  • ‪Restaurante La Criollita - ‬2 min walk

About this property

Hotel Castillo

All-inclusive hotel located in Carmen
Take advantage of a garden, laundry facilities and a bar at Hotel Castillo. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy perks such as:
  • Local cuisine breakfast (surcharge), airport drop-off service (surcharge) and luggage storage
  • Smoke-free property, a 24-hour front desk and concierge services
  • A front desk safe and tour/ticket information
Room features
All guest rooms at Hotel Castillo include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with premium channels
  • Fridges, daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: USD 4 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 4 per person
  • Airport shuttle fee: USD 20.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José

Frequently asked questions

Is Hotel Castillo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Castillo?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Castillo on 1 Oct 2024 start from AU$324.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Castillo?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Castillo?

Checkout is at 11 AM.

Does Hotel Castillo provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 20.00 per vehicle applies.

Are there all-inclusive benefits at Hotel Castillo?

Yes, the property is all-inclusive.

Where is Hotel Castillo located?

Located in Carmen, this all-inclusive hotel is steps from Casa Amarilla and 2 mi (3.3 km) from Sabana Park. Parque Espana and Morazan Park are also within 5 minutes. San Jose Atlantic Station is 9 minutes by foot and San Jose Fercori Station is 11 minutes.

Hotel Castillo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 2 nights in Jun 2024

10/10 Excellent

eric

Stayed 3 nights in Mar 2024

10/10 Excellent

Ernest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for fun!
Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castillo en San Jose
Great location. Staff work with you on any requests. Breakfast is delicious.
Stayed 2 nights in Jan 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, friendly staff!!! Will always stay there
Stayed 3 nights in Feb 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent independent hotel
I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Stayed 1 night in Jul 2018

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Castillo May 2018
Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Too be honest not the nicest hotel. Rooms are not as promised.
Stayed 1 night in Apr 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to Stay in San Jose!
Get the all-inclusive, I will stay here from now on!!! Ernesto is the most informed bartender you’ll ever meet during your stay.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!
The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a New Little Gem in the heart of San Jose!
This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Stayed 3 nights in Mar 2018