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Hotel Colonial

3.0 star property
Colonial hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Colonial

Junior Suite | View from room
TV
Reception
Outdoor pool, pool loungers
Food and drink
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Air conditioning
  • Room service

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Desk
Wardrobe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Desk
Wardrobe
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Desk
Wardrobe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Satellite channels
Desk
Wardrobe
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Desk, free WiFi, bed sheets, wheelchair access

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Desk, free WiFi, bed sheets, wheelchair access

Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Triple Room

Desk, free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite Junior

Desk, free WiFi, bed sheets, wheelchair access

Suite Junior

  • Sleeps 2
  • 1 Double Bed

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  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,000 reviews
The price is AU$145
includes taxes & fees
15 June - 16 June
City Express by Marriott San Jose Costa Rica
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About the area

Map
Calle 11, Avenidas 2 y 6, San José, San Jose, 4013

What's nearby

  • National Museum of Costa Rica - 3 min walk - 0.3 km
  • Morazan Park - 5 min walk - 0.4 km
  • National Theater - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • Sabana Park - 4 min drive - 2.9 km

Getting around

  • San Jose Procuradiria Museum Station - 3 min walk
  • San José (SJO-Juan Santamaría Intl.) - 30 min drive

Restaurants

  • ‪La Esquina de Buenos Aires - ‬1 min walk
  • ‪Wikiped - ‬3 min walk
  • ‪Sapore Trattoria - ‬3 min walk
  • ‪Tin Jo - ‬1 min walk
  • ‪Puchos - ‬2 min walk

About this property

Hotel Colonial

Hotel near Sabana Park
You can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe at Hotel Colonial. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A front desk safe, a vending machine and smoke-free property
  • A banquet hall, a gift shop and luggage storage
Room features
All guest rooms at Hotel Colonial boast perks, such as air conditioning, as well as amenities, such as free WiFi and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 14 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1947
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Self-parking fee: USD 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Colonial San Jose
Hotel Colonial San Jose
Hotel Colonial Hotel
Hotel Colonial San José
Hotel Colonial Hotel San José

Frequently asked questions

Does Hotel Colonial have a pool?

Yes, this property has an outdoor pool.

Is Hotel Colonial pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Colonial?

Self-parking is available for USD 14.00 per day.

What time is check-in at Hotel Colonial?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM.

What time is check-out at Hotel Colonial?

Checkout is at noon.

Does Hotel Colonial provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Hotel Colonial located?

Located in Catedral, this hotel is within a 5-minute walk of Casino Fiesta, National Museum of Costa Rica and Plaza de la Democracia. Jade Museum and Jacob Karpio Galería are also within 10 minutes. San Jose Procuradiria Museum Station is only a 3-minute walk and San Jose Viquez Square Station is 11 minutes.

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Hotel Colonial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 197 reviews
Rating 8 - Good. 76 out of 197 reviews
Rating 6 - Okay. 36 out of 197 reviews
Rating 4 - Poor. 8 out of 197 reviews
Rating 2 - Terrible. 9 out of 197 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, easy to walk to some of the major sites of the city.
Stayed 2 nights in Feb 2025

8/10 Good

Anneke

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!
Stayed 1 night in Nov 2024

10/10 Excellent

Ranae

Liked: Amenities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

R&R after surgery

After some emergency surgery in hospial, as the result of a twisting hernia, I knew which Hotel in San Jose I wanted to come back to for spme R&R, having already stayed at the Clonial already this week!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The rooms do not have air conditioning but very comfortable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location close to the National Museum. Hotel is nice and clean and has great breakfast. But, I wouldn’t ask staff for any travel tips (we almost got stranded based on their suggestions)
Stayed 1 night in Jul 2022

6/10 Okay

Augusto

Liked: Staff & service
Parking was not available
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good but needs improvement

The check in person was a bit inexperienced but courtous. The place is clean but all the furniture in the common areas are very dirty. And please put a reading chair in the room. Our bathroom was new and beautiful. The breakfast was delicious.
Stayed 1 night in Jun 2024

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service

I would go back. But always want the facts upfront

The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.
Stayed 2 nights in Jun 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Pool and pictures are outdated
Stayed 2 nights in Aug 2022

6/10 Okay

Eva

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel service was not good. The pictures that are shown on the site do not reflect the actual property. Also, the hotel is a 3 start but everything provided in the room is more like a 2 star. We had a flooding from the shower and the price for 1 night is expensive considering they do not provide you with anything (besides towels and hand soap). The hotel needs to upgrade their rooms and service for the prices they charge per night/room.
Stayed 1 night in Oct 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reminds me something you would find in Morocco as it had that kind of architect. The hotel was in a convenient area that was walk-able to the most visited areas. Pool was in a weird spot where if people were dining, you would be looked at and we didn´t see anyone use it. Their hot tub in it was broken. I would suggest they should just renovate it and just make it into a sitting area with plants and flowers. Rooms were clean but there are no elevators so it would be difficult for those that have issues with stairs. They do have a very small quaint restaurant by the pool but we went out for dinner during our two night stay. Staff were very friendly. Thank you for the hospitality.
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
We were charged over $80 USD for breakfast. Later I checked my email receipt from the original reservation and it said breakfast was included. The hotel website also says breakfast is included. I’m very disappointed. All noises from the hallway and seating area carried into our room on the first floor. My kids were exhausted but couldn’t sleep because of other guests making noise in common areas at 9:30 pm. The guests in the common area finally left at 10 pm but we could hear dishes being washed in the kitchen and the pool being cleaned until after 11 pm. The hotel was not dull, so I wish we had been given a room further from the noisy front desk/ restaurant. Speaking of the pool, when we arrived The hotel pool was not usable - water was dirty. There is no A.C. Fine, but the ceiling fan was useless and the only window that opened up was in the bathroom. We had to close the bathroom door because of the noise but it became too hot in the room. Finally, our bathroom and bedroom flooded when I showered! Water flowed from the shower in the opposite direction of the drain, pouring onto the floor and insert the door halfway to the bed. And when my husband went to ask for more towels to replace the ones we had used to clean the mess, it became clear this is something that is a regular occurrence. If I had paid $100 USD for this I wouldn’t be too upset. But with the breakfast up charge, it’s almost $200 USD. Not worth it!!!
Stayed 1 night in Aug 2022

2/10 Terrible

Juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No idea how this place even has an 8 score on here. In costa rica for a week with 4 different hotels throughout the country and this one by far the bad one. Lobby was cute but room was filthy. Old furniture that is scratched and beat up from the tables to the shelves. Super thin pillows and toilet paper. Walls had huge stains all over them. Nothing like the photos. Also the room doesnt seem to have AC, i turned it down to 20 and it never got cool, woke up in the middle of the night sweaty. I stood on the bed to feel the smallest trickle of air come out of a single vent. We went to take a shower and no hot water. Called front desk and they said they would check on the boiler, then a callback 5 minutes later they tell us its broken and there wont be any hot water. The breakfast was above my expectstions and thats because the night before was so bad i expected it to be on par eith the room. Would not recommend this place, and I've stayed all over latin america in all different kinds of hotels and hostels. This one not worth it in my opinion.
Stayed 1 night in May 2025

10/10 Excellent

Faby

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion
Stayed 2 nights in May 2025

8/10 Good

jean francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon petit-déjeuner, bon restaurant, très proche du centre-ville, parking extérieur sécurisé, reste un peu bruyant du fait de la cour intérieure et de certains clients pas très discret.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

veronique

Stayed 1 night in Mar 2025

8/10 Good

Brenda

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and restaurant was amazing. Very cute property. Only problem was no hot water. We stayed twice with 2 days in between and it did not get fixed.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and in an excellent location to explore San Jose. Friendly, efficient, comfortable bed and a good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sheily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena céntrica la habitación tenía una pared con problemas de mojo aparte de eso todo bien.
Stayed 1 night in Nov 2024