See all properties

Hotel Valencia Santana Row

4.0 star property
Suburban hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Valencia Santana Row

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Dining
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Pool
  • Parking available
The current price is AU$541
includes taxes & fees
29 Mar - 30 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

The Row Hotel, BW Signature Collection

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very good, 290 reviews
The price is AU$271
includes taxes & fees
13 Mar - 14 Mar
The Row Hotel, BW Signature Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.3 km
  • Westfield Valley Fair Shopping Mall - 4 min walk - 0.4 km
  • Winchester Mystery House - 6 min walk - 0.6 km
  • PayPal Park - 6 min drive - 6.4 km
  • SAP Center at San Jose - 7 min drive - 6.9 km

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Lady M Cake Boutique - ‬8 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Yard House - ‬3 min walk

About this property

Hotel Valencia Santana Row

Upscale hotel near Santana Row Shopping Center
Winchester Mystery House and Westfield Valley Fair Shopping Mall are located near Hotel Valencia Santana Row, which provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Access to a nearby health club, express check-out and express check-in
  • Wedding services, a TV in reception and a lift
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 215 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch TVs with premium channels
  • Wardrobes/cupboards, on-request microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 32 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Valencia Santana Row?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 29 Mar 2025 start from AU$540.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Valencia Santana Row pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Checkout is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is within a 5-minute walk of Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Winchester Mystery House and Santa Clara University are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Valencia Santana Row Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Staff is amazing, location is great
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Incredibly convenient location for touring the Winchester mystery house and shopping!
Stayed 1 night in Dec 2024

8/10 Good

patti

Great hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Love staying at Hotel Valencia! Great location for shopping, eating and a perfect locations to get together with friends
Stayed 1 night in Feb 2025

8/10 Good

Alice

Great location and staff, room a bit “tired.”
Stayed 1 night in Feb 2025

10/10 Excellent

Leoaida

Front desk manager was very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Really nice
Stayed 1 night in Feb 2025

10/10 Excellent

marisol

Always a pleasure.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Enjoys stay
Stayed 1 night in Dec 2024

6/10 Okay

Mike

Property location is good but hotel is noisy because attached to a nightclub
Stayed 1 night in Jan 2025

10/10 Excellent

sargon

Great location, good staff
Stayed 1 night in Nov 2024

10/10 Excellent

Lucinda

Mission design details very nice
Stayed 1 night in Jan 2025

10/10 Excellent

john

Good sized room with tasteful decoration
Stayed 1 night in Jan 2025

10/10 Excellent

HOSSEIN

One of the finest hotel in bay area.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Convenient location, friendly staffs, Beautiful building and Nice comfortable room but the heater wasn’t work well at night.. Overall was great!
Stayed 1 night in Jan 2025

10/10 Excellent

HOSSEIN

One nice place
Stayed 1 night in Sep 2024

10/10 Excellent

HOSSEIN

Place and service was great
Stayed 1 night in Oct 2024

10/10 Excellent

Malegu

We love this hotel. Next time will comeback
Stayed 1 night in Nov 2024

10/10 Excellent

valerie

Room was exceptionally dark and quiet, comfortable bed, good restaurant, very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Thu

Girls Trip
We had a great stay and will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Great place would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Pradeep

great location - nice facility - most of the staff were fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

The hotel was so beautiful. It’s located in a perfect area right in the middle of Santana Row. So many good restaurants and stores.
Stayed 2 nights in Oct 2024

10/10 Excellent

Celsa

.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Is very good
Stayed 2 nights in Nov 2024