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Hotel Juanambú

2.5 star property
Hotel with a 24-hour front desk, a quick walk to Plaza del Carnaval
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juanambú

TV
Check-in/check-out kiosk
Full-sized fridge, microwave
Desk, iron/ironing board, free WiFi, bed sheets
TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pet-friendly
  • Laundry
  • Kitchen
  • 24/7 front desk
  • Housekeeping
The price is AU$34
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Desk
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Desk
Wardrobe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Desk
Wardrobe
  • 22 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Desk
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
Family Quadruple Room

Hotel Basan Plaza

Breakfast included
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (24)
The price is AU$49
includes taxes & fees
24 Dec - 25 Dec
Hotel Basan Plaza
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About the area

Map
Avenida las Américas (cra 19) #16-40, San Juan de Pasto, 520003

What's nearby

  • Plaza del Carnaval - 4 min walk - 0.4 km
  • Santiago Apostle Church - 12 min walk - 1.0 km
  • Plaza de Narino - 13 min walk - 1.1 km
  • Estadio Departamental Libertad - 14 min walk - 1.2 km
  • Unicentro Pasto - 4 min drive - 2.3 km

Getting around

  • Pasto (PSO-Antonio Narino) - 50 min drive

Restaurants

  • ‪Hotel Don Saul - ‬8 min walk
  • ‪Mister Pollo - ‬8 min walk
  • ‪Blanca Sofia - ‬9 min walk
  • ‪Restaurante y panaderia La Merced - ‬8 min walk
  • ‪Paco y Lola - ‬10 min walk

About this property

Hotel Juanambú

Hotel near Plaza del Carnaval
Located close to Santiago Apostle Church and Plaza de Narino, Hotel Juanambú provides a free daily manager's reception, laundry facilities and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Tour/ticket information, a TV in reception and a front desk safe
  • Luggage storage, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception
Room features
All guest rooms at Hotel Juanambú include comforts, such as 24-hour room service, in addition to
Other conveniences in all rooms include:
  • Bathrooms with showers and soap
  • TVs with cable channels
  • Wardrobes/cupboards, communal kitchens and full-sized fridge/freezers

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Juanambú Pasto
Hotel Juanambú San Juan de Pasto
Juanambú San Juan de Pasto
Hotel Hotel Juanambú San Juan de Pasto
San Juan de Pasto Hotel Juanambú Hotel
Juanambú
Hotel Hotel Juanambú
Juanambu San Juan De Pasto
Hotel Juanambú Hotel
Hotel Juanambú San Juan de Pasto
Hotel Juanambú Hotel San Juan de Pasto

Frequently asked questions

Is Hotel Juanambú pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Juanambú?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Juanambú on 26 Dec 2024 start from AU$34.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Juanambú?

This hotel doesn't offer parking.

What time is check-in at Hotel Juanambú?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Juanambú?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Hotel Juanambú located?

Located in the heart of San Juan de Pasto, this hotel is within a 15-minute walk of Plaza del Carnaval, Santiago Apostle Church and Iglesia La Catedral. Plaza de Narino and Estadio Departamental Libertad are also within 15 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice
Staff are incredible help us to get a parking space for the car and also arranged a better room.
Stayed 1 night in Feb 2018

10/10 Excellent

Isaac

8/10 Good

Alfredo

Stayed 2 nights in Nov 2022

4/10 Poor

gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no me gusto
Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, algo modesto pero muy limpio
Stayed 2 nights in Sep 2021

2/10 Terrible

Juan Felipe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Muy Incomodo, no recomendado
Hotel nada recomendado. Habitaciones no aisladas y sin vidrios de ventana por lo que se escucha todo el ruido interno del hotel y del exterior. No se puede dormir nada de todo el ruido, tanto exterior en las habitaciones que dan a la calle, como tampoco se puede dormir nada en las habitaciones internas debido a todo el ruido de la recepción y otros huéspedes. La cama es demasiado incomoda y no es doble, por lo que también dificulta descansar y la habitación no se ve para nada como se presenta en las fotos al momento de reservar. Precio demasiado elevado versus la comodidad del hotel en la semana de carnavales. Único punto positivo es la atención y que es cerca a los lugares de conciertos en la semana de carnavales.
Stayed 8 nights in Dec 2019

8/10 Good

Elkin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Jorge Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Gerley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala Experiencia. Habitación pequeña y costosa.
No fue una grata experiencia. Reservé cinco meses antes. Tres noches a una tarifa de $158.580 por noche, para 3 adultos y dos niños; pero un mes después el Hotel me contacta para informarme que, por ser mi estadía en época de Carnaval, la tarifa subiría a $304.473 por noche (un incremento del 92.16%), y de no aceptarla entonces cancelarían mi reserva. Me pareció abusivo y luego de varios días y discusiones, respetaron la tarifa original. A la llegada, asignaron una habitación que daba justo a la vía principal, y el ruido no permitía tranquilidad. Diez minutos después, solicité cambio de habitación; me dijeron que esa noche no era posible, y que lo harían el día siguiente (nunca sucedió). Era pequeña; demasiado pequeña como para hospedar a tres adultos y dos niños. Un total de tres camas (una individual y dos dobles), que dejaban un espacio en la habitación por el que difícilmente se podía caminar; prácticamente era un hacinamiento. La cama individual tenía un mal estado (constantemente se le caían las tablas) y no permitía un buen descanso. La cabina de la ducha tenía fuga de agua al exterior, por lo que tuvimos que poner una toalla en el piso, para contenerla. Al siguiente día quise dejar el hotel por inconformidad, pero no lo aceptaron. Realmente la habitación es muy pequeña, básica, sencilla y le falta mantenimiento. No comprendo como este hotel se atreve a cobrar $304.473 (96 USD aproximadamente) por noche, independientemente de que sea o no temporada de Carnaval.
Stayed 3 nights in Jan 2019

10/10 Excellent

Fray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción!
Excelente servicio!
Stayed 5 nights in Oct 2018

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para bajo presupuesto
Todo perfecto, super económico, céntrico y con regadera a gas, agua calientita, personal muy amable :)
Stayed 1 night in Feb 2018

8/10 Good

andres m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018