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Aloft San Juan

3.5 star property
Hotel with a 24-hour fitness centre, steps from Puerto Rico Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Restaurant
Lobby
55-inch LCD TV with digital channels, TV, Netflix

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
The price is AU$425
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

55-inch LCD TV with digital channels, TV, Netflix

Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed
Beach nearby, free beach shuttle, beach towels

Sheraton Puerto Rico Resort & Casino

Pool
Spa
Pet-friendly
Kids pool
8.8 out of 10, Excellent, (1009)
The price is AU$652
includes taxes & fees
12 Jan - 13 Jan 2025
Sheraton Puerto Rico Resort & Casino
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About the area

Map
300 Convention Boulevard, San Juan

What's nearby

  • Puerto Rico Convention Center - 2 min walk
  • Distrito T-Mobile - 2 min walk
  • Pan American Pier - 12 min walk
  • Condado Beach - 19 min walk
  • Port of San Juan - 4 min drive

Getting around

  • Sacred Heart Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

Hotel near Puerto Rico Convention Center
Located close to Pan American Pier and Condado Beach, Aloft San Juan provides a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • 4 meeting rooms, a banquet hall and smoke-free property
  • Luggage storage, a lift and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 177 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 55-inch LCD TVs with Netflix, streaming services and digital channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night.
  • Service fee: 2 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults and USD 10.00 to 18.00 for children
  • Self-parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Frequently asked questions

Does Aloft San Juan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Aloft San Juan?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Aloft San Juan on 25 Dec 2024 start from AU$361.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Aloft San Juan?

Self-parking is available for USD 18 per night. Valet parking is available for USD 28 per night.

What time is check-in at Aloft San Juan?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aloft San Juan?

Checkout is at noon.

Where is Aloft San Juan located?

Located in Santurce, this hotel is within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier. Condado Beach and Port of San Juan are also within 3 mi (5 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews" "
Rating 8 - Good. 162 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Aminata

Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Stayed 3 nights in Nov 2024

8/10 Good

Milagros

Travelled with family
There was limited seating for breakfast. Aloft charged me $200.00 at checkout for taxes sns fees. Terrible for me.
Stayed 2 nights in Nov 2024

4/10 Poor

Yani

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and the area it’s nice to but the hotel sound proofing is horrible. Distrito T Mobile is behind the hotel and they played loud music ALL night long. I was expecting loud music maybe until 1-2 am but I never expected music until 7:30am. There’s no way to rest.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with exceptional customer service.
Stayed 3 nights in Dec 2024

8/10 Good

carrie, Gral Pacheco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't sure what to expect from this hotel but it blew my mind, starting with the awesome staff. Everyone was so friendly and helpful! Loved the complimentary shuttle to Old Town, which was a nice surprise. We also discovered we could walk to the Condado area, which we did the next morning before it got too hot and the storms rolled in. We tried a couple of restaurants in the T-Mobile area, one for lunch and another for dinner. Both nice but so handy they were so close. And after dinner they were setting up for a free concert so we enjoyed that for a little bit. We were worried the noise might carry into the hotel, but it didn't at all. It turned out to be a great place to stay for one night after our cruise.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Lilliam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the concert I went to see.
Stayed 1 night in Nov 2024

10/10 Excellent

Damaris, caguas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pudieran mejorar la cantidad de iluminación en el interior del cuarto. Se siente bastante obscuro. Dentro de todo lo demas es excelente.
Stayed 2 nights in Nov 2024

8/10 Good

Kirsten

Stayed 1 night in Nov 2024

10/10 Excellent

Sarynet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drinks in the bar were excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful View from the room
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Di

Stayed 2 nights in Nov 2024

8/10 Good

Mirella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While our stay at the hotel was generally positive, I was quite frustrated by the difficulty in reaching the front desk. My husband lost his phone before reaching the hotel, and I spent over an hour and a half trying to contact him through the hotel. Despite multiple attempts, the calls kept disconnecting. When I tried contacting reservations, I was told there was no alternative way to reach the front desk. However, the hotel staff deserves immense praise. They went above and beyond, performing a near-impossible feat by locating my husband's lost phone. Their exceptional service truly saved the day. Without their help, I would have rated the hotel with one star. The staff deserves ten stars for their dedication and problem-solving skills.
Stayed 3 nights in Nov 2024