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Casa Santurce - Hostel

1.5 star property
Hang out in style at this trendy hostel where warm vibes meet urban charm. Enjoy laid-back fun and connect with others over games or just relaxing together.

Photo gallery for Casa Santurce - Hostel

View from property
Deluxe Studio Suite
Check-in/check-out kiosk
Full-sized fridge, microwave, oven, stovetop
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Air conditioning
  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is AU$114
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
Oven
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
Oven
  • 18 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
Oven
  • 23 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
Oven
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Private Twin Room with Bathroom

Private Twin Room with Bathroom

Private Twin Room with Bathroom

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
Oven
  • 12 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Similar properties

Exterior

Bposhtels San Juan

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very good, (57)
The price is AU$86
includes taxes & fees
19 Feb - 20 Feb
Bposhtels San Juan
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About the area

Map
1050 Calle Mariana, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 13 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 4 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Condado Beach - 6 min drive

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Café Restaurant El Camarón - ‬4 min walk
  • ‪Pure and Natural - ‬4 min walk
  • ‪El Normandito - ‬1 min walk

About this property

Casa Santurce - Hostel

Hostel near Puerto Rico Convention Center
Located close to Conservatory of Music of Puerto Rico and Mora, Casa Santurce - Hostel provides a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A billiards/pool table, luggage storage and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Casa Santurce - Hostel include comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Communal kitchens, full-sized fridge/freezers and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Things to do

  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Property is also known as

Casa Santurce Hostel San Juan
Casa Santurce Hostel
Casa Santurce San Juan
Casa Santurce
Casa Santurce Hostel San Juan
Casa Santurce - Hostel San Juan
Casa Santurce - Hostel Hostel/Backpacker accommodation
Casa Santurce - Hostel Hostel/Backpacker accommodation San Juan

Frequently asked questions

Is Casa Santurce - Hostel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Casa Santurce - Hostel?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Casa Santurce - Hostel on 19 Feb 2025 start from AU$114.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Santurce - Hostel?

There is free parking nearby.

What time is check-in at Casa Santurce - Hostel?

Check-in start time: 3 PM; check-in end time: 10 PM. Late check-in is available from 10 AM to 11 AM for a fee of USD 10.00.

What time is check-out at Casa Santurce - Hostel?

Checkout is at 11 AM.

Where is Casa Santurce - Hostel located?

Located in Santurce, this hostel is within a 10-minute walk of Conservatory of Music of Puerto Rico and Mora. Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km).

Casa Santurce - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 82 out of 225 reviews
Rating 8 - Good. 40 out of 225 reviews
Rating 6 - Okay. 29 out of 225 reviews
Rating 4 - Poor. 20 out of 225 reviews
Rating 2 - Terrible. 54 out of 225 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Harold

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place reeked of cat urine from the 20-30 cats inhabiting the place. The rooms were basically the side of the bed plus one foot on the sides and 3 foot at the bottom of the bed. The bathroom was hard to use because it was so tiny. Also the sink was broken and the shower barely worked. I could use the toilet if I bent my knees. The place was just across the street from a pool hall, and it sounded as if the people there were outside my door. The last straw was when cockroaches started coming out of the bedsheet. On the plus side, the staff was very nice and tried to be helpful.
Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was cozy, and there was a great deck on the top floor, but the room need roach control, and laundry was going on until midnight.
Stayed 3 nights in Jan 2025

8/10 Good

Arsenio

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Property is clean. Comfortable. Host is kind. 2nd time here. Thanks
Stayed 1 night in Dec 2024

2/10 Terrible

faysal

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this property through Expedia assuming that listings are reputable and description is accurate. Room 3C turned out extremely dirty. Door locks are unsafe and door is loosely closed. There is no hot water in the bathroom faucet and handle for cold water is broken. Roof leaked badly when it rained. Issues were raised to hotel management on daily basis, but they ignored to acknowledge and address any of them. I wish I knew then what I know now.

2/10 Terrible

Tinki

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door lock of the room was loosened and felt unsecured. Then found out the toilet was leaking, the reception apologized and said she notified the owner that it's totally okay if I plan to stay somewhere else and refund the full amount. However the owner later emailed me saying that the water leaking was fixed and claimed that I didn't wait long enough for them to resolve the problem therefore he/she will not refund me. Very terrible owner and very frustrated
Stayed 1 night in Sep 2024

6/10 Okay

Wayland

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff great as usual
Stayed 3 nights in Aug 2024

6/10 Okay

DANIEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and service is excellent 10/10 Property can use significant investment Be careful with the lose dogs on Calle Marginal
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
Stayed 2 nights in Jul 2024

4/10 Poor

Jennypher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
Stayed 7 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return! Loved the stay
Love the place! Love the vibe! Everyone is nice and welcoming!
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful and love this place!
I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
Stayed 6 nights in Jun 2024

10/10 Excellent

newton

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para algo improvisado
Stayed 1 night in Jun 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santurce
Stayed 1 night in Jun 2024

2/10 Terrible

Paula

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet, comfortable bed, that's it.
I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.
Stayed 1 night in Apr 2024

4/10 Poor

Gerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Julia

Stayed 4 nights in Mar 2024

6/10 Okay

Angel

When arrived checking in host letme know there was no power, i left and found another location. I know is not their fault but i need a refund. I still have two nights book on 16th and 17th hopefully the issue is solved. Ill call before showing up for sure. No harm done.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Unsafe, unsanitary! Power went out, no running water, bugs started invading room, mosquitoes and cochroaches!
Stayed 6 nights in Feb 2024

10/10 Excellent

Jerrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Sufia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend staying here
The staff is friendly and will take you the best places to go out for nightlife in the La Placita neighborhood. However, beyond that, everything was bad. The air-conditioner did not work, and despite asking the staff about this, no solution was provided, other than being told to unplug it and plug it back in. This led us to need to leave the windows open to have some air flow, which meant we were covered in mosquito bites after our stay there. Mind you that we were there in February, and it was ~80 degrees at night, so the heat and stuffiness would have been way worse if you were there during the summer. It is also very loud in the area -- roosters, cars, other people at the hostel, etc. The beds were not comfortable, and the sheets had stains. The bathroom was very small (you could not sit on the toilet the correct way, had to sit sideways) and did not have a mirror. The pictures advertise an indoor common area, as well as a kitchen with a full fridge, but there is only an outdoor kitchen area with mini-fridges that were very full already and not cleaned. Some of the stairs are broken, and you have to be very careful about where you step for your foot not to go through a certain part of the stair. The wifi did not work at all. In addition, there was only one towel for two people in the room, and we had to ask for an additional one. Overall, the hostel is very rundown, and despite the cheap price, I have stayed in cheaper hostels that were in farrr better conditions.
Stayed 2 nights in Feb 2024