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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel connected to a shopping centre in Santurce with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Lobby
Cafe
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service
The price is AU$418
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2829)
The price is AU$408
includes taxes & fees
23 Dec - 24 Dec
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Museo de Arte de Puerto Rico - 5 min walk - 0.4 km
  • Casino del Mar at La Concha Resort - 17 min walk - 1.5 km
  • Condado Beach - 3 min drive - 2.5 km
  • Pan American Pier - 4 min drive - 4.1 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km

Getting around

  • Hato Rey Station - 3 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

Upscale family-friendly hotel near Casino del Mar at La Concha Resort
A free food/drink shopping service, a terrace and designer shops on-site are just a few of the amenities provided at DoubleTree by Hilton San Juan. Active travellers can enjoy ecotours at this hotel. Treat yourself to a body treatment, a facial or a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, a billiards/pool table and luggage storage
  • Coffee/tea in reception, a 24-hour front desk and ping pong
  • Guest reviews speak highly of the helpful staff and location
Room features
All 184 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 23 Dec 2024 start from AU$339.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self-parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Checkout is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan hotel is located near the airport, within 1 mi (2 km) of Calle Loiza and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 3 miles (5 km). Sacred Heart Station is 28 minutes by foot.

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1010 reviews" "
Rating 8 - Good. 229 out of 1010 reviews" "
Rating 6 - Okay. 78 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 43 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway in front of the room smelled like poop. Spoke to the front desk but nothing changed during our stay. Room is very small for the price. Extremely overpriced hotel restaurant. Luckily there are alot of eateries close by. Would rather stay at embassy suites closer to the airport. Much nicer rooms and hotel amenities
Stayed 2 nights in Dec 2024

8/10 Good

Camilo Montoya

Stayed 5 nights in Nov 2024

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Somethings are overpriced. Room service or cable are not always available
Stayed 6 nights in Dec 2024

10/10 Excellent

Basia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister, brother-in-law, and I had a great experience when we stayed at Doubletree by Hilton San Juan. Staff was extremely friendly and always greeted us when we encountered each other. They were easy to speak with and contact whenever we had any questions or concerns. When we reported an issue with our room, just as a precaution not expecting anything out of of it, the manager and staff followed up with us, provided us with an update, allowed us to change our rooms, and gave us a complimentary meal. We were not expecting this at all! We felt very welcomed and at peace here. We would definitely book here again for any future trips to San Juan, Puerto Rico. I would also like to add that everything is centrally located here. From the hotel you can walk down Calle Loíza and try different restaurants and even walk down to La Placita.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
Maintained to a very high standard. Beautiful lobby and pool area.
Stayed 2 nights in Dec 2024

6/10 Okay

Erin Michelle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sumter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and a great view. We stayed on the penthouse floor!
Stayed 1 night in Dec 2024

10/10 Excellent

okeya

Stayed 2 nights in Nov 2024

10/10 Excellent

Katy

Stayed 1 night in Nov 2024

10/10 Excellent

Mileena

Stayed 5 nights in Jul 2024

10/10 Excellent

Nikea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ava

Stayed 5 nights in Nov 2024

6/10 Okay

Brittany

For the price the room was just okay rest the the hotel is nice could be cleaner in the shower
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Double Tree. The hotel is clean, safe and modern. The hotel is in an ideal location near old San Juan. The staff was incredibly friendly, welcoming and accommodating. The valet staff including William, James and jaison were fantastic. The front end staff including margarita were kind and supportive. We highly recommend !
Stayed 5 nights in Nov 2024

8/10 Good

Ercan

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service
It might have been ok if we weren’t on the ground floor next to the pool.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valets rocked
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa, Philadelphia

Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2024

4/10 Poor

ruben

Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Colwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana, San Sebastian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were nice
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to beach so convenient! I give this hotel 5 stars on all areas. Staff was amazing 👏
Stayed 2 nights in Oct 2024