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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel connected to a shopping centre in Santurce with 3 restaurants

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Cafe
Premium bedding, in-room safe, blackout curtains, soundproofing
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
The current price is AU$477
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout curtains, soundproofing

Room 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 King Bed Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.0 out of 10, Wonderful, 2,979 reviews
The price is AU$454
includes taxes & fees
9 Feb - 10 Feb
Embassy Suites by Hilton San Juan Hotel & Casino
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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Casino del Mar at La Concha Resort - 17 min walk
  • Condado Beach - 3 min drive
  • Jose Miguel Agrelot Coliseum - 3 min drive
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Hato Rey Station - 3 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪173 - ‬2 min walk
  • ‪Cayo Caribe Condado - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Gallery Plaza - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

Upscale family-friendly hotel near Casino del Mar at La Concha Resort
A free food/drink shopping service, a terrace and designer shops on-site are just a few of the amenities provided at DoubleTree by Hilton San Juan. Active travellers can enjoy amenities, such as fitness classes and ecotours, at this hotel. Treat yourself to a manicure/pedicure, a body wrap or reflexology at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden and a hair salon. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, concierge services and a vending machine
  • Tour/ticket information, a banquet hall and a computer station
  • Guest reviews speak highly of the helpful staff and location
Room features
All 184 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 9 Feb 2025 start from AU$398.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self-parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Checkout is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan hotel is located near the airport, within 1 mi (2 km) of Calle Loiza and Casino del Mar at La Concha Resort. Condado Beach and Pan American Pier are also within 3 miles (5 km). Sacred Heart Station is 28 minutes by foot.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Estefany Maria, Harvest

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, located near restaurants. Well-kept and with a friendly and helpful staff.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel, Ann Arbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room design, elevator went 3 steps short of floor 8
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamell

Travelled with partner
Liked: Property conditions & facilities
Nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Especially William and Christian the valets. And Jose the bartender was also excellent.
Stayed 7 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice at the Hilton everyone around was nice they had some good food choices around and it was nice walkable area the room was a bit small but otherwise no real complaints.
Stayed 6 nights in Jan 2025

10/10 Excellent

Teresa, Snellville

Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. Location was convenient. Property was clean and well-maintained. I would stay here again. Transportation to the beach was quick and easy.
Stayed 3 nights in Jan 2025

8/10 Good

Yulando

Travelled with partner
Liked: Property conditions & facilities
Good
Stayed 3 nights in Jan 2025

6/10 Okay

CarmenJulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole entire staff in every department is outstanding!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a drive or Uber ride to old San Juan, but we had a car so it was no big deal. Right across the street from a grocery store so super convenient for that reason. Also, don’t sleep on the pool - very private. Feels like a resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tim Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael knows hospitality and went up and beyond expectations
Stayed 8 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 4 nights in Dec 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Fred

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location and has a shuttle to she you to the bench if you don’t want to walk. 10min away from airport, clean and friendly. I highly recommend this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

YIRAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I world highly recommend this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff & lovely clean property. Amenities were very good & everyone was helpful & accommodating. Walking distance to great beaches, dining & shopping
Stayed 5 nights in Dec 2024

8/10 Good

Piyush, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Fei

Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Stayed 4 nights in Dec 2024

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Frederick L, Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was amazing. I will definitely stay here again.
Stayed 7 nights in Dec 2024