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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly Carolina resort in Isla Verde with a casino
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Beach nearby, sun-loungers, beach umbrellas, beach towels
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The price is AU$486
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
2 bedrooms
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach nearby

Hampton Inn & Suites San Juan

Pool
Hot tub
Breakfast included
Free WiFi
9.2 out of 10, Wonderful, (1535)
The price is AU$512
includes taxes & fees
23 Feb - 24 Feb
Hampton Inn & Suites San Juan
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About the area

Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino and a poolside bar. Hit the jackpot at this resort with amenities such as 6 casino gaming tables, bingo and a casino VIP room. For some rest and relaxation, visit the hot tub, and indulge in a body treatment, a massage or a facial. The on-site restaurant, El Patio, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Valet parking (surcharge), express check-out and multilingual staff
  • Smoke-free property, wedding services and concierge services
  • Beach umbrellas, meeting rooms and a vending machine
  • Guest reviews speak highly of the dining options, breakfast and beach locale
Room features
All 313 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 21.19 per night
  • Valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 29 Jan 2025 start from AU$414.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self-parking is available for USD 21.19 per night. Valet parking is available for USD 26.76 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2012 out of 2942 reviews" "
Rating 8 - Good. 590 out of 2942 reviews" "
Rating 6 - Okay. 188 out of 2942 reviews" "
Rating 4 - Poor. 72 out of 2942 reviews" "
Rating 2 - Terrible. 80 out of 2942 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Everyone was unhelpful and NOT understanding!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jan 2025

2/10 Terrible

ramon

Travelled with partner
Disliked: Staff & service
my flight was canceled by airline. Embassy Suites by Hilton San Juan Hotel & Casino did not care and charged me for the 2 nights even though i called them and told them my flight was canceled
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabrella

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , all the staff were very nice and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Edrick

Travelled with family
Disliked: Amenities
Not what it used to be the Hotel lost its magic. Very rude personell and the fact that is falling apart makes it no longer worthy of the diference in price
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Manuel Mayobanex

Travelled with family
Liked: Staff & service
It was okay
Stayed 3 nights in Jan 2025

8/10 Good

Kenneth

Liked: Property conditions & facilities
Good location to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Christelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 excellent I would recommend this place I enjoyed
Stayed 3 nights in Jan 2025

10/10 Excellent

Nellin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing ! Convient everything you wish for a nice and easy vacation
Stayed 5 nights in Jan 2025

10/10 Excellent

Verne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio Estrada Rosado,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Dennise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been going to this hotel for over 15 years, love it
Stayed 4 nights in Jan 2025

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff was great especially the hotel maid. Afternoon cocktail hour appetizers was the worst of any Embassy Suite hotel I have stayed e.
Stayed 4 nights in Jan 2025

6/10 Okay

Serena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall our stay wasn’t bad. What was average or poor was the staff. It took hours before we could check in. The hotel did accommodate our inconvenience so that made up for it. When it was time to check out I was over charged. It’s been a week since I stayed here and I can’t get assistance from anyone on my refund? Really disappointing from a Hilton property. I wouldn’t stay here again because the staff just isn’t up to par. Too many issues!
Stayed 4 nights in Jan 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos, Waterford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff and updated facility finally! Definitely will stay here again…I felt safe, and enjoyed the food & cleanliness as well as I said the Staff
Stayed 1 night in Jan 2025

8/10 Good

mayra

Very clean and good service
Stayed 3 nights in Jan 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar tenders and front desk staff was awesome and the free snacks were tasty.
Stayed 1 night in Dec 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great other than me paying for a pool view and received a room overlooking rooftops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 4 nights in Jan 2025