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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly Carolina resort in Isla Verde with a casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Exterior
Lobby
Lobby
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa
The price is AU$359
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
2 bedrooms
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Beach nearby

Hampton Inn & Suites San Juan

Pool
Hot tub
Breakfast included
Free WiFi
9.2 out of 10, Wonderful, (1467)
The price is AU$351
includes taxes & fees
1 Dec - 2 Dec
Hampton Inn & Suites San Juan
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About the area

Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • Isla Verde Beach - 6 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Condado Beach - 7 min drive - 7.4 km
  • Plaza las Americas - 8 min drive - 9.0 km
  • Puerto Rico Convention Center - 9 min drive - 9.0 km

Getting around

  • Hato Rey Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino and a poolside bar. Hit the jackpot at this resort with amenities such as a casino VIP room, 6 casino gaming tables and bingo. For some rest and relaxation, visit the hot tub, and indulge in a massage, a body treatment or a facial. The on-site restaurant, El Patio, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Valet parking (surcharge), express check-out and a 24-hour front desk
  • A computer station, a gift shop and outdoor furniture
  • A reception hall, a ballroom and a banquet hall
  • Guest reviews speak highly of the dining options, breakfast and beach locale
Room features
All 313 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (74 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 July 2024 to 13 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 21.19 per night
  • Valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 26 Nov 2024 start from AU$291.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self-parking is available for USD 21.19 per night. Valet parking is available for USD 26.76 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1870 out of 2755 reviews" "
Rating 8 - Good. 568 out of 2755 reviews" "
Rating 6 - Okay. 179 out of 2755 reviews" "
Rating 4 - Poor. 67 out of 2755 reviews" "
Rating 2 - Terrible. 71 out of 2755 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Theresa, Fresh Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The hotel was very nice. IInitially , when you walk in the room , there is a musty smell , but the room was very clean. The has restaurants, a bar, and casino. I would definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lovely employees.
Stayed 1 night in Nov 2024

6/10 Okay

Mario

Stayed 3 nights in Oct 2024

10/10 Excellent

Brittany Gordon, Jahmal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband and I first trip to Puerto Rico and a huge factor in why we will return us because of this hotel. It’s close to the airport and if you plan on renting a car, the self park option is worth it. Just remember upon checking in make sure you bring your parking validation ticket so they can program it to your room key. First, the hotel is very welcoming. Staff is kind and courteous. The entire facility is unbelievably clean. I never had an encounter anywhere throughout of disorder. They do a fantastic job with the rooms daily. There are many restaurant options inside and outside, not to mention they offer fresh made omelettes and other breakfast items for free each morning 730am-930am which really encourages people to get up, start their day and enjoy the island. The Oasis casino is a nice option to have there and nice after a long day of excursions. My favorite part of the property was the pool. It was so peaceful and because of its location you can get a great tan also the restroom is conveniently located next to the laundry center so you can conveniently wash your wet bathing suit/towels. Overall, this is a vibrant beautiful hotel that is accessible to transportation and easy to navigate. I recommend renting a car so you will be able to travel the island. Can’t wait to go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gonzalo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. It was next to a lot of restaurants and a lot of the activities that I have planned. The resort was excellent too with the casino and the different options for fun.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2024

10/10 Excellent

Kathiamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ruben, Ponte Vedra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to many facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el desayuno buffet 10/10 y practicamente no necesitas salir mucho del hotel ya que tiene para entretenerse bastante.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariano, Las Piedras

Stayed 1 night in Oct 2024

10/10 Excellent

Zachariah Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service! Great breakfast. Beautiful hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
It was wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Amenities
Great , clean, staff was great, price was great. Excellent time spent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ricardo, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just awesome, from the staff to the rooms we were so impressed. Will definitely be staying here again without hesitation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Giovanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the property!
Stayed 3 nights in Nov 2024

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. Everyone was so friendly and helpful. The car rental across the street was convenient cheap and easy to use. There were bars and restaurants in walking distance and the beach was straight ahead about a block away. The pool was always empty at night so we had the jacuzzi to ourselves.
Stayed 3 nights in Oct 2024

10/10 Excellent

Audry

Stayed 3 nights in Oct 2024

10/10 Excellent

Norma

Stayed 1 night in Oct 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.
Stayed 3 nights in Nov 2024

8/10 Good

Lvella

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Worvell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024