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Hyatt Place San Juan

3.5 star property
From convention centers to beautiful gardens - find your perfect retreat. Enjoy mouthwatering breakfast on-the-go then explore nearby attractions.

Photo gallery for Hyatt Place San Juan

View from room
Exterior
Room, Multiple Beds, Accessible Bathtub, Bay View | View from room
Room, Multiple Beds ( High Floor)
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Nestled near the vibrant Puerto Rico Convention Center, Hyatt Place San Juan offers a warm welcome with to-go breakfast and a cozy terrace. Explore The Placery for lunch and dinner, or unwind in the garden with free WiFi. With top-notch staff, self parking options available, this hotel is sure to delight guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$396
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Bar (on property)

Hyatt House San Juan

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
The price is AU$535
includes taxes & fees
19 Mar - 20 Mar
Hyatt House San Juan
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About the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907

What's nearby

  • Sheraton Casino - 3 min walk
  • Distrito T-Mobile - 5 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 10 min walk
  • Condado Beach - 15 min walk

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

Hotel near Sheraton Casino
Located close to Puerto Rico Convention Center and Distrito T-Mobile, Hyatt Place San Juan provides a corner/local shop, a terrace and a coffee shop/cafe. The on-site restaurant, The Placery, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and laundry facilities.
Additional perks include:
  • An outdoor pool with a waterslide, sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and express check-in
  • A computer station, 4 meeting rooms and luggage storage
  • Multilingual staff, a 24-hour front desk and wedding services
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 149 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,184 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Place San Juan?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on 23 Feb 2025 start from AU$341.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place San Juan?

Self-parking is available for USD 18.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Checkout is at 11:00 AM.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Sheraton Casino, Distrito T-Mobile and Puerto Rico Convention Center. Pan American Pier and Condado Beach are also within 1 mi (2 km).

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1015 reviews
Rating 8 - Good. 187 out of 1015 reviews
Rating 6 - Okay. 86 out of 1015 reviews
Rating 4 - Poor. 40 out of 1015 reviews
Rating 2 - Terrible. 31 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is New and very comfortable. Complimentary breakfast was a wonderful touch. You get treated with a special touch. It has a good size pool. I would recommend to families and couples. I had a very nice time while staying at the Hyatt Place. Thank you.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, and the staff was nice and friendly provided good information for travelers. Overall a friendly environment with detailed oriented staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to Old Town Very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Jan 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Janique

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour très agréable
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property and my kids are always asking to go back! I can’t wait to go back either. Hopefully this time we can use the pool and splash pad area (when we went there was an event and it was closed but you were still able to use the hotel at the sister property across the street).
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service was excelent!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Few Parking slot; too small.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julia

Stayed 1 night in Jan 2025

2/10 Terrible

Sherry

Travelled with group
Had reservations but when myself and 8 other friends showed up they didn’t have our reservations. Spent 3hrs for them to try and find different accommodation for all of us. So we never spent a night in that hotel. Not sure I would ever stay there in the future.
Stayed 2 nights in Jan 2025

6/10 Okay

jorge Alberto

Stayed 4 nights in Jan 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jan 2025

10/10 Excellent

Normarie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, good quality
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if taking a cruise from PR.
Stayed 1 night in Jan 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at property after a horrendous day flying to be told that they did not have our booking. After 2.5 hrs waiting in the lobby/bar we were shuffled off to a different hotel. Whether it was the hotel or Expedia that messed up we were treated terribly. There were 9 of us traveling from Arizona and we had booked and paid 5 months previously. To be told that they had no record of our reservation was unacceptable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, staten island

Stayed 1 night in Jan 2025

10/10 Excellent

moises

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Not worth the money. Got in a 6pm room was not ready and once they gave us a room there was NO SAFE in the room! We had to wait until management came and reviewed our room (that took an hour and half). Finally got a safe. Then we were able to go out. Next day breakfast was so busy and couldn’t keep up with the food. Facility was a mess. Clearly they need more staff. Room didn’t have wash cloths in room. Pool bar outside didn’t offer diet soda either. And…heads up there are other fees attached when staying in PR (like over $50 more fees). Location is perfect, near casino and Tmobile district. Great restaurants nearby (walkable). Would NOT stay again.
Stayed 1 night in Jan 2025

4/10 Poor

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not ready at check in time!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisaul, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Omy, Aibonito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Dec 2024

2/10 Terrible

Brandi Elaine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025