Entire apartment

Old San Juan Rentals

3.5 star property
Apartments with kitchenettes, a short walk to Port of San Juan
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Old San Juan Rentals

City view from property
Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | View from room
Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | Living area
Luxurious and Central (is in 213 Calle Cristo Apt #2, San Juan) | Living area
Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi
The current price is AU$506
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 34 of 34 rooms

Signature Apartment, (65 Fortaleza Apt 4, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Double Futon

Comfort Apartment, Executive Level, (65 Fortaleza, Apt 7A, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Grand Apartment, Balcony (Is in 201 Ca Tanca Apt 2 San Juan PR 00901)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Double Sofa Beds

Basic Apartment (65 Fortaleza, Apt 1, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Apartment (65 Fortaleza, Apt 8, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

Spacious Deluxe Apartment (Is in 259 Ca Tanca Apt 2, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Panoramic Cabin, Terrace (Is in 201 Ca Tanca San Juan PR 00901)

Highlights

Furnished balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment (65 Fortaleza, Apt 5, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Apartment (251 Fortaleza, Apt 4, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Queen Sofa Bed

Deluxe 3-Bedroom w/ City View (Is in 251 Fortaleza Suite 1 San Juan PR)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 92 sq m
  • 3 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

Traditional Apartment (Is in 65 Fortaleza, Apt 6, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Family House, Terrace (Is in 4 San Justo San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 3 bathrooms
  • Bay view
  • Sleeps 13
  • 3 Queen Beds, 1 Single Bunk Bed, 1 Single Bed and 2 Double Sofa Beds

Grand and Central Apartment (Is in 206 Cristo Apt 3 Penthouse, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

Comfort Apartment (65 Fortaleza, Apt 9, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Modern Apartment, Balcony (Is in 259 Ca Tanca Apt 1 San Juan PR 00901)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Panoramic Apartment (251 Fortaleza Apt, 5 PH, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

Deluxe Studio Suite (Is in 106 Calle Fortaleza Apt 2 San Juan PR 00901)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic House, Patio (Is in 305 Ca Luna San Juan PR 00901)

Highlights

Furnished balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 4 bedrooms
  • 5 bathrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

Economy 2-Bedroom, No Balcony (Is in 65 C Fortaleza Apt 2 San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Premium Apartment (65 Fortaleza, Apt 11, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 Queen Beds and 2 Single Futons

Luxurious and Central (is in 213 Calle Cristo Apt #2, San Juan)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

Suite, 2 Queen beds and 1 Futon (251 Fortaleza, Suite 2, San Juan PR 00901

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 121 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Suite 3, Deluxe Suite, 1 Bedroom and 1 loft, (251 Fortaleza, Suite 3, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite Apartment (Is in 106 Fortaleza Apt 3, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Cozy Suite w/ Balcony, Central (Is in 106 C Fortaleza Apt 4, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Elite Apartment (65 Fortaleza, Apt 7, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Romantic Apartment (65 Fortaleza, Apt 10, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Elite Apartment (65 Fortaleza, Apt 3, San Juan PR 00901)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

Luxurious and Central Suite (Is in 206 Calle Cristo Apt 2, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

4 Bedroom Premier Chalet (Is in 255 Calle Tanca,San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

Elite 3-Bedroom PH w/ Patio (259 Calle Tanca Apt 3 San Juan PR)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 10
  • 3 Queen Beds and 2 Double Beds

Comfort Apartment, Balcony (Is in 253 Ca Tanca San Juan PR 00901)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Whole House with Ocean View (Is in 268 Norzagaray, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 10
  • 2 Queen Beds and 3 Queen Sofa Beds

Elite Apartment (213 Calle Cristo Apt 3/ PH, San Juan PR)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Map
251 Fortaleza Street, Old San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 4 min walk
  • Castillo San Felipe del Morro - 16 min walk
  • Pan American Pier - 3 min drive
  • Condado Beach - 5 min drive
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Café Manolín - ‬1 min walk
  • ‪Café Cuatro Sombras - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Casa Cortés ChocoBar - ‬2 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Old San Juan Rentals

Apartments with kitchenettes, a short walk to Port of San Juan
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features a kitchenette with a fridge and a microwave, plus a washer/dryer and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Old San Juan Rentals offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Accommodation at this 3.5-star apartment has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedroom
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Laundry

  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Proposal/romance packages
  • Virtual front desk

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests will receive the check-in instructions and access code for the property at 3 PM on the day of check-in.

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 60; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number No Registration ID

We should mention

This property does not have any lifts
There is limited hot water on site
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Old San Juan Rentals Apartment
Old Juan Rentals Apartment
Old San Juan Rentals San Juan
Old San Juan Rentals Apartment
Old San Juan Rentals Apartment San Juan

Frequently asked questions

Is Old San Juan Rentals pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Old San Juan Rentals?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Old San Juan Rentals on 5 Feb 2025 start from AU$506.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Old San Juan Rentals?

This property doesn't offer parking.

What time is check-in at Old San Juan Rentals?

Check-in begins at 3 PM.

What time is check-out at Old San Juan Rentals?

Checkout is at 11 AM.

Where is Old San Juan Rentals located?

Located in Old San Juan, this apartment building is within a 5-minute walk of Calle Fortaleza and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

Old San Juan Rentals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 511 reviews" "
Rating 8 - Good. 91 out of 511 reviews" "
Rating 6 - Okay. 41 out of 511 reviews" "
Rating 4 - Poor. 29 out of 511 reviews" "
Rating 2 - Terrible. 27 out of 511 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

America

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
In general the property is very well located. On weekends it might be a bit noisy as it is on a main tourist attractions street.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great house in the middle of the old city. Beautiful views to the ocean, beautiful architecture. Place was lovely

8/10 Good

Pattie

Liked: Cleanliness, property conditions & facilities
Upstairs, too many steps for seniors with luggage
Stayed 2 nights in Jan 2025

8/10 Good

juan

Stayed 2 nights in Nov 2024

10/10 Excellent

Erik, Reedsburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice unique properly right in the heart of Old San Jaun. Walking distance to everything you may need and such a beautiful area. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the amount of space we had, including two outdoor patios!
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely and my girlfriend and I enjoyed staying here for our anniversary. Beautiful views and local dining. The only thing I’d keep In mind is that it is very loud in the mornings and at night but that didn’t bother us much.
Stayed 4 nights in Jan 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment! Easy check in!
Stayed 3 nights in Jan 2025

8/10 Good

Boris

Liked: Amenities
Excellebt
Stayed 2 nights in Nov 2024

10/10 Excellent

Waheeda, Sangre Grande

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apt was lovely (unfortunately I cannot put the specific apt in the review). It was clean and spacious, it had all the amenities like home, there was also an elevator in the building. It was within easy walking distance to everything. The entrance/step can do with a little cleaning though.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessie

Stayed 2 nights in Dec 2024

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
Your apartment was great. The only downfall was it was hard to find the entrance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to spend Xmas!
Stayed 4 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Donny

Travelled with family and small children
Disliked: Cleanliness
The recent stay at this hotel was disappointing, primarily due to issues with cleanliness, guest accommodation, and parking arrangements. While the location of the property was superb, providing easy access to local attractions, the overall experience fell short in several key areas. Upon arrival, communication regarding check-in was not timely, leading to confusion and inconvenience. Additionally, there was no information provided about local events that impacted parking availability, which made finding a spot quite challenging. The cleanliness of the room left much to be desired. A quick inspection revealed candy wrappers hidden behind the sleeper sofa, which indicated a lack of thorough cleaning. Furthermore, the sleeper sofa itself was damaged and could not be fully flattened, affecting comfort. The hotel’s solution to these issues was merely extending our check-out time by one hour, which did not adequately address the problems encountered. The balcony also presented a cleanliness issue, with noticeable pigeon droppings that detracted from the overall appeal. In summary, while the location of the hotel is commendable, the lack of efficient communication, cleanliness, and proper guest accommodation significantly impacted the stay. Improvements in these areas are essential for a better experience in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenniffer L

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was in the center of fun
Stayed 6 nights in Dec 2024

4/10 Poor

Qinyao

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property location is excellent. Everything was nearby, and easy to get Uber, however, we were concerned about the apartment's overall cleanness, my friends and I kept getting bug bites inside of apartment, and our bodies started to itch really bad, we don't know if it is bed bug bites or some other insect. Hopefully, it's not a bed bug.
Stayed 6 nights in Dec 2024

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were no windows in the unit. When we contacted San Juan, we were informed that there are no windows in the photos of the property when we booked. I have booked many properties that I didn't see a window in the photos and never arrived to find that there were none. This is something that they should explicitly state in the description. Therefore the unit was very dark. The smell of mold hit you like a ton of bricks when you opened the door and permeated throughout the unit. The mold smell stuck to our clothes and belongings. I had to air out items for days and wash my clothes a few times. Not surprising as there are no windows. These are serious health and safety issues and I would advise against booking this property. Especially for those with respiratory illnesses.
Stayed 1 night in Dec 2024

2/10 Terrible

WILMA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have already reported that upon arrival the entire apartment smelled of mold abd had to insist that they address it it. I was not able to sleep on the bed the first night as it was broken. The stairwell smelled of urine. I have already requested a refund and have not had a reply . I need to know the process to obtain a refund.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. Location was perfect. Everything was in walking distance. Be prepared to walk a few flights of stairs. Not bad unless you have big luggage. Also very noisy at night. And dont forget ypur eye covers....room was very bright in the morning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024