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Hotel Puerto Valdes

4.0 star property
Colonial San Juan hotel in San Juan Antiguo with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Rooftop terrace
Front of property
Deluxe Studio
Presidential Penthouse | Living area
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Apartment

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment

Premier Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse

Signature Penthouse

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse

Presidential Penthouse

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Pool
Hot tub
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Free WiFi
9.0 out of 10, Wonderful, (460)
The price is AU$318
includes taxes & fees
18 Nov - 19 Nov
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About the area

Map
100 Calle Valdés, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 3 min walk
  • Escambron Beach - 18 min walk
  • Pan American Pier - 1 min drive
  • Condado Beach - 3 min drive
  • Puerto Rico Convention Center - 4 min drive

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Celeste - ‬4 min walk
  • ‪Tostado - ‬3 min walk
  • ‪Casa de España - ‬7 min walk
  • ‪Pizza e Birra - ‬8 min walk
  • ‪Brasas Gastro Bar - ‬7 min walk

About this property

Hotel Puerto Valdes

Upscale hotel near Port of San Juan
Located close to Pan American Pier and Escambron Beach, Hotel Puerto Valdes provides a rooftop terrace, an art gallery on-site and laundry facilities. The on-site restaurant, CARNES STEAKHOUSE, serves dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A free local area shuttle, express check-out and a front desk safe
  • Luggage storage, a ballroom and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and travel cots
  • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
  • Rainfall showers and hairdryers
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, microwaves and stovetops

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Area shuttle
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 4 July 2024 to 18 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash

We should mention

A car is recommended for transport to and from this property

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Frequently asked questions

Is Hotel Puerto Valdes pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Puerto Valdes?

Self-parking is free at this property.

What time is check-in at Hotel Puerto Valdes?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Puerto Valdes?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Puerto Valdes located?

Located in San Juan Antiguo, this hotel is within 1 mi (2 km) of Port of San Juan and Escambron Beach. Condado Beach and Sheraton Casino are also within 2 mi (3 km).

Hotel Puerto Valdes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 332 reviews" "
Rating 8 - Good. 66 out of 332 reviews" "
Rating 6 - Okay. 23 out of 332 reviews" "
Rating 4 - Poor. 13 out of 332 reviews" "
Rating 2 - Terrible. 9 out of 332 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nyla M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on October it’s was very good experience...
Stayed 3 nights in Oct 2024

10/10 Excellent

Ydellienne

Liked: Cleanliness, staff & service, property conditions & facilities
I really love the cleaness of this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Qiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex is a GEM and made sure my daughter and I were well taken care of during our stay. I rented the beautiful penthouse suite. Very nice, but certainly some things not working/falling apart, but it was minimal compared to some hotels in San Juan. Was a very pleasant stay, close to Old San Juan and the ports. Please put a big mirror in the penthouse suite! We ladies need that when we are getting ready to go out 😅
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place, staff was amazing and everything was clean and convenient spot. The only thing was parking was a little iffy. Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was smaller than expected but the staff was great, assisted us with places to go, restaurants and attractions. It’s walking distance to restaurants and night entertainment, Hotel was very clean, the only regret was the restaurant on property was being renovated 😔 other than that we enjoyed our stay and would stay there again
Stayed 5 nights in Sep 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Eric Yuan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surround the Hotel is ugly pehaps plating more trees and flowers
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Meredith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff was great, especially Luis. He was super friendly, gave recommendations and helpful. Our room was super cute and the location was good and close to so many areas we wanted to visit. We would def book here again on our next stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There were some issues but resolved immediately. This is one of the best customer service I have ever had. Loved this property and will definitely be back. Also the food on level 4 was beyond the best I have eaten in San Juan.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kent

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is new/ reconstructed into a beautiful hotel in viejo San Juan. From the moment we arrived we were greeted with smiles! I had the pleasure of meeting Alex, Jeffrey, and Liss! They went out of their way to make our stay so enjoyable! I wish I can remember more names but in all everyone was warm, friendly, and wonderful!! Outside of the hotel is an abandoned building which made me feel uncomfortable especially when I went out for breakfast but other wise I felt safe. The rooms are huge with outdoor space but too hot out to enjoy. Everything is new and up to date! It even includes a kitchen with pots and pans and dishes. Also cannot forget the golf cart that took us out to the plaza de Colon! That was so much fun! Great location too!
Stayed 3 nights in Aug 2024

10/10 Excellent

Klaudiusz, Arlington Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach and downtown.
Stayed 7 nights in Aug 2024

10/10 Excellent

Norquinthia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt like home the staff was very welcoming!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Cortnie

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff here made our entire trip worth it bc no matter where we went and was disappointed we could always count on great hospitality when we returned here at Valdes! Thanks to all you
Stayed 3 nights in Jul 2024

4/10 Poor

ZIENAB

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

2/10 Terrible

Sherrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristhiam, Glen Burnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is chic, smells amazing upon entry, the staff is friendly, amenities are decent, lacks a pool, however, there is a rooftop jacuzzi with great views of the surroundings. Parking is a hit or miss, there have a few available spaces upfront or you can find parking on the side of the street with no problem.
Stayed 2 nights in Jul 2024

8/10 Good

Tina Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed 4 days and 3 nights and did not have hot water at all to shower. It was said by staff that the hot water runs off solar so if the sun isn’t shining, there is no hot water. When it rain, it leaked in my room. The air conditioning was freezing. The staff was friendly and location was great. I hate that I came home with a cold.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rondae

Stayed 4 nights in Jun 2024