The Condado Plaza Hotel

4.0 star property
On beach with 2 outdoor pools for sandy fun near Condado Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Front of property - evening/night
Exterior
Suite, 1 King Bed, Oceanfront (Penthouse)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Parking available
The price is AU$491
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 331 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach - 4 min walk - 0.3 km
  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Distrito T-Mobile - 17 min walk - 1.5 km
  • Pan American Pier - 19 min walk - 1.6 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬2 min walk
  • ‪New Taste - ‬8 min walk
  • ‪Waikiki - ‬4 min walk

About this property

The Condado Plaza Hotel

Upscale resort near Condado Beach
Located close to Parque La Ventana al Mar and Conservatory of Music of Puerto Rico, The Condado Plaza Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a white sand beach, sunloungers and kayaking. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Enjoy the 24-hour gym, as well as activities such as snorkelling. A terrace, shopping on-site and a coffee shop/cafe are available to all guests.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • A vending machine, a water dispenser and a banquet hall
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 332 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Cafe Caribe
  • Denny's
  • Starbucks

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,347 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self-parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Does The Condado Plaza Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Condado Plaza Hotel?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on 17 Dec 2024 start from AU$431.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Condado Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Condado Plaza Hotel?

Self-parking is available for USD 25.65 per night. Valet parking is available for USD 31.22 per night.

What time is check-in at The Condado Plaza Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Early check-in is available for a fee of USD 60.00 (subject to availability).

What time is check-out at The Condado Plaza Hotel?

Checkout is at noon. Late checkout is available for USD 75 (subject to availability).

Where is The Condado Plaza Hotel located?

Located in Condado, this beachfront resort is in the city centre and within a 10-minute walk of Condado Beach and Parque La Ventana al Mar. Luis Muñoz Rivera Park and Third Millennium Park are also within 15 minutes.

Reviews

7.4

Good

Rating 10 - Excellent. 370 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 183 out of 1004 reviews" "
Rating 4 - Poor. 118 out of 1004 reviews" "
Rating 2 - Terrible. 116 out of 1004 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIGDALIA, Hato Rey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Concierge guy was very helpful and committed. He was a tall person.
Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Travelled with partner
Disliked: Property conditions & facilities
The hotel has a nice location and great views of the ocean, but it's really run down. It's a relic from the 60s and probably has not had a major renovation since the 80s. It's sad how some hotels just milk their location and don't care about their condition since they figure tourists won't be coming back anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, minibar vacio
Stayed 1 night in Dec 2024

10/10 Excellent

Carlton Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Taina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed when they gave me a second floor room despite the fact that I stay here pretty often and also because the hotel was nowhere near sold out. However, I really enjoyed my most recent stay. Most staff were very friendly and polite, the room was nice and the pools, my favorite part of staying here, were lovely.
Stayed 5 nights in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rasheedah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the accommodations were pretty good, I really luv the pool and hott tub...
Stayed 5 nights in Aug 2024

4/10 Poor

Kang Rok, Palisades Park

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy, too many gnats flying around all day, poor internet
Stayed 3 nights in Nov 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness
Love seeing they are keeping it nice after the hurricane. Cafe bar for example could be faster especially when they serve the best coffee around. Staff for the most part was nice, cleaning staff does a great job in rooms. Food options felt limited at pool and slow but we were glad to have them. We will come back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Nov 2024

10/10 Excellent

Kendell

Stayed 4 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was much better than I thought I will stay again here
Stayed 1 night in Nov 2024

8/10 Good

Tasheena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it only thing is the elevator
Stayed 4 nights in Nov 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service
Property was nice but needs to be renovated . Only 1 elevated worked in main lobby .
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Eddie

Stayed 3 nights in Oct 2024

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Oceanfront location has great views Beach area is a nice attraction Was not advised that rooms on second floor did not have balconies. Couldn’t open exterior door to enjoy ocean No restaurant, all food is microwaved Outside of building needs a makeover
Stayed 6 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, the pools and side beach were nice. We didn’t like that the shower door won’t close all the way and will let water get out, A/C was loud at night.
Stayed 3 nights in Nov 2024

8/10 Good

Sharnee

Travelled with partner
Nice location love the ocean view
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service
We were not informed that rooms were under reno so we did get to choose a hotel side, great location, breakfast is not included in the crazy price hike ..for it to be a resort, none of the restaurants on our side of resort were open, they said we had access to room service but no where to order from. Overall nice place just need to visit once reno is completed
Stayed 4 nights in Nov 2024

6/10 Okay

Estervina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only one elevator working. No restaurants in the hotel. Staff was excellent. The bar in the hotel was good, pina colladas where excellent but the other drinks weren't. Price ok. The outside pool bar was great but 2 drinks (pina colladas) where priced at 35 dollars, too pricey for me. We dined at the hotel across from el Condado the Hilton and the food was basic, but very pricey $112 for 2 guest.
Stayed 2 nights in Nov 2024

4/10 Poor

Brianna

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The elevators were out of order for the entirety of our stay with us having to use the service elevator numerous times while traveling with senior citizens who cannot walk up and down 6 flights of stairs. Our balcony door came off its hinges about three days into our stay. Thankfully no one was severely hurt. The door came off its hinges due to the fixture being very rusted and loose. The laundry room coin machine didn’t work, and the soap machine didn’t work. Thankfully the hotel across the street allowed us to wash clothes there.
Stayed 7 nights in Nov 2024

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0