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Urbana Hotel

2.0 star property
Hotel with free parking, a short walk to Port of San Juan

Photo gallery for Urbana Hotel

Superior Room
Hallway
Exterior
Exterior
Shower, hair dryer, towels, soap
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Basic Room

Basic Room

Basic Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free WiFi

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 7 min walk - 0.6 km
  • Condado Beach - 3 min drive - 2.3 km
  • Distrito T-Mobile - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.2 km
  • Pan American Pier - 5 min drive - 3.4 km

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬9 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado - ‬2 min walk
  • ‪Bar La Parroquia - ‬1 min walk
  • ‪Windjammer Café - ‬6 min drive

About this property

Urbana Hotel

Hotel near Port of San Juan
Close to Pan American Pier and Puerto Rico Convention Center, Urbana Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Concierge services, luggage storage and a 24-hour front desk
  • Smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Urbana Hotel feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and hairdryers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

Is Urbana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urbana Hotel?

Self-parking is free at this property.

What time is check-in at Urbana Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Urbana Hotel?

Checkout is at 11:00 AM.

Where is Urbana Hotel located?

Located in San Juan Antiguo, this hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

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Urbana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 297 reviews
Rating 8 - Good. 55 out of 297 reviews
Rating 6 - Okay. 40 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 15 out of 297 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina Bella

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Will stay here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Fedor

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay if you want to walk in the old town
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
The beds and pillows are VERY confortable, the room that i got was a bit small but EXTREMELLY clean.. Customer service is 1A, very very good.
Stayed 2 nights in Jun 2025

6/10 Okay

Shavon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I enjoyed the room with the big windows….the breeze was everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills room that had everything we needed to explore Old San Juan. Walking distance to everything with great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the employees was very nice and friendly
Stayed 4 nights in Jun 2025

8/10 Good

Marielena

Liked: Cleanliness
Disliked: Property conditions & facilities
Close to Old San Juan
Stayed 4 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
I like that there was a bodega near by that was open till midnight and also the little coffee stand nearby was a great
Stayed 5 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I definitely staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Overall good place to stay. Little small and could use a microwave. Area is great and staff is awesome
Stayed 4 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to everything in Old San Juan. Great basic hotel, clean rooms and super friendly staff. Area can be a bit loud due to a bar and nightclub being nearby, but even with the nightclub right outside my window it wasn’t too loud to sleep.
Great rooms, very clean and organized. Only the most basic of amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit the room is awesome staff was super attentive, they even held our bags after check out so that we could go kill some time vefore our flight left. The only issue was the night club or whatever it was next door that stayed with thw music till 1am but that was honestly only like 2 of the 5 days. The fact that everything else was amazing and the fact that its only a 20 minute walk from old San Juan or at least 2 beaches made everthing worth it would absolutely recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and atentative at all times. Very welcoming
Stayed 6 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet staff is awesome and very accommodating with your needs. Location is great walking distance to old San Juan will definitely stay there again when in Puerto Rico. Thank you for the great hospitality.🙏
Stayed 4 nights in May 2025

10/10 Excellent

Emahnuyah Nokoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this place. Super nice staff and very quaint spot. All the local bars and restaurants are in walking distance and everyone is extremely kind and welcoming. Definitely would come back again.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was pretty Good, what i likes the most was the propale that work at reception. They were really Nice and welcoming, besides you could ask for more water and they will give you more.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adriana Rushie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the beach and old san Juan
Stayed 5 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute tiny rooms good for two people only
Stayed 7 nights in May 2025

10/10 Excellent

Suggerly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a great property awesome clean, comfortable room with tons of personality. I couldn’t be happier with the stay. It was very centrally located and super easy to get around anywhere. We wanted to go, especially in San Juan and especially old San Juan. The staff was outstanding. Everyone was there to help with a smile, and I felt so welcomed and happy to be there. This was top-notch service and an amazing room at such a reasonable price. I almost can’t get over it! I would stay here again in a heartbeat.
Stayed 2 nights in Jun 2025

8/10 Good

Lukeyan Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit small and towels had some spots.
Stayed 4 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close by
Stayed 3 nights in May 2025