Urbana Hotel

2.0 star property
Hotel with free parking, a short walk to Port of San Juan

Photo gallery for Urbana Hotel

Superior Room
Superior Room
Exterior
Hallway
Shower, hair dryer, towels, soap
In the heart of San Juan, Urbana Hotel offers a vibrant retreat with in-room WiFi and luggage storage. Enjoy top-notch service from the 24-hour front desk staff, who have received rave reviews from previous guests.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AU$545
includes taxes & fees
3 Mar - 4 Mar

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Room options

Basic Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
Smart TV
Pillow-top bed
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 6 min walk
  • Escambron Beach - 14 min walk
  • Pan American Pier - 1 min drive
  • Condado Beach - 3 min drive
  • Puerto Rico Convention Center - 4 min drive

Getting around

  • Sacred Heart Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬9 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Tostado - ‬2 min walk
  • ‪Bar La Parroquia - ‬1 min walk
  • ‪Windjammer Café - ‬6 min drive

About this property

Urbana Hotel

Hotel near Port of San Juan
Close to Pan American Pier and Puerto Rico Convention Center, Urbana Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and luggage storage
  • Concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Urbana Hotel feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and hairdryers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

Is Urbana Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Urbana Hotel?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Urbana Hotel on 3 Mar 2025 start from AU$486.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Urbana Hotel?

Self-parking is free at this property.

What time is check-in at Urbana Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Urbana Hotel?

Checkout is at 11:00 AM.

Where is Urbana Hotel located?

Located in San Juan Antiguo, this hotel is within a 15-minute walk of Port of San Juan and Escambron Beach. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

Urbana Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 173 reviews
Rating 8 - Good. 29 out of 173 reviews
Rating 6 - Okay. 26 out of 173 reviews
Rating 4 - Poor. 7 out of 173 reviews
Rating 2 - Terrible. 11 out of 173 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. The area is great. But i didnt like they did not have a coffee station in the rooms lobby or main building.
Stayed 7 nights in Feb 2025

4/10 Poor

Kathryn

Travelled with partner
Disliked: Amenities
The location was good as it was walkable to various restaurants and the staff was pleasant. The pictures on the website looked much nicer than the room we had. It was in another building around the corner from the office which was fine, but there was only one frosted window which faced a wall so no daylight. The A/C unit blew air right at the location of the bed. The one chair was rather rickety. The bathroom while clean had no place to put anything and the tile and paint needed refreshing to actually look nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel Torres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. They made our vacation a lot easier! Definitely recommend San Juan 901
Stayed 4 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice staff!
Stayed 6 nights in Nov 2024

10/10 Excellent

Kimiko

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process clean with our residence around the corner. The dinner recommendations were great
Stayed 1 night in Feb 2025

4/10 Poor

Micheal, Greeley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Similar to a youth hostel. Not the greatest location. But worked for the short time we were there
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was quick and thorough.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything.
Stayed 4 nights in Jan 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent, very attentive and helpful. The room was clean and stocked with toiletries. They have WiFi and smart tvs. The room itself is very small. They say there are only stairs in the description….believe them! Don’t take a lot of luggage. Speaking of luggage, they will hold your luggage over check out so you can do stuff without lugging your suitcase with you. It was conveniently located between the airport and cruise port.
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent!! We were comfortable in our room and enjoyed our stay. Recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The staff was warm and welcoming, communication about our stay was also clear and easy. There are numerous food offerings, a great cafe and taco spot, both adjacent to the hotel. There are a lot of stairs and the night life can be exciting, if you’re not into that, maybe find a more mainstream hotel. If you like a local vibe, this place is legit!! 10/10
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Angel, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and cleanliness.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arnaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office ladies were amazingly polite and made sure i had everything i needed for my stay. Not sure what the other reviews are saying about cold showers, my water was hot at night and in the day. 10/10 recommend and will stay again in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and convenient to stay. Very nice area.
Stayed 4 nights in Jan 2025

6/10 Okay

Felipe

Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Emmanuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service, place looked nothing like the pictures. Very smal like sleeping in a closet. I ordered housekeeping and they did a terrible job didn’t clean nothing. Hotel is next to a club that plays loud music until 3am.
Stayed 8 nights in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Allaine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for an evening before boarding a cruise. Very close to the airport and the port. The staff were very friendly and helpful as our flight landed very late and could not check in until 2am. We didn’t explore the area around the hotel as we had to leave early the next day but we would definitely consider staying here again if we find ourselves back in San Juan!
Stayed 1 night in Dec 2024

6/10 Okay

Grisel

Travelled with partner
I rented this property based off location but having the Sanse festival so close, it was not ideal to stay there. Streets blocked off with no prior routes to be shared. If you like warm/hot showers, this property is definitely not for you! The room literally has the bathroom next to the bed which is not ideal when you're traveling with someone. On a positive note, if you like to walk, the Morro, is less than 2 miles as well as everything San Juan has to offer and the ferry to go to Cataño.
Stayed 5 nights in Jan 2025

8/10 Good

Allen R M

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Eduardo G

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I have ever been
Stayed 16 nights in Dec 2024

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing. Close parking. Bars and restaurants in walking distance. Easy to get a Uber. Bed was comfy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the urbana was really great. nice and quiet location. walkable area and safe
Stayed 3 nights in Dec 2024