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"Clean room friendly staff "

"Hice una reservacion por 5 dias, luego nos enteramos q el viaje era de tres dias, me comunique con HOTELS.COM para quitar dos dias y nos dijeron q era mejor cancelarla y hacer otra por tres dias, bueno alli empezo el problema, no nos querian devolver el monto anticipado por la primera reserva, y HOTELS.COM me dijeron que necesitaban “aprobacion” del hotel para devolverme el dinero, resulta q ellos al hotel solomle pagaron la segunda reserva de solo tres dias, en fin HOTELS.COM nos roba nuestro dinero, ya no usare mas esta aplicacion"

"Excellent location, short distance from airport. Located by the sea. Beautiful hotel with lovely fully equipped apartments. Very helpful and friendly staff. "

"It was our fourth or fifth time at the resort over the last twenty years. An ideal place to stay if you're looking for some sun, peace & quiet (excepting the planes coming in to land at Tenerife South, but at least it's not directly under the flight path like some). Reception staff are always helpful and any issues are dealt with quickly. We stayed in a newly renovated room, certainly a step up on our early stays. Happy to go back again in the next year or two."

"Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!"

"Pool gets very busy, besides that it was lovely! "

"Fantastic stay, could not fault! Would highly recommend, looking forward to visiting again."

"Good hotel, great customer service"

"Amazing view and balcony!"