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"It is clean and confortable"

"clean, good service "

"Excelente hotel ! "

"Everything was very good and the service from the hotel staff was excellent, recommended."

"Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla."

"The hotel and room were beautiful, and the view was absolutely amazing. However, the location is quite far from the city, and there aren't many stores or amenities nearby. Unfortunately, we had to cancel our reservation after just one night due to this inconvenience. Despite not using the facilities for the remaining days, the hotel has not issued a refund. I hope they reconsider and process the refund for the unused nights."

"A bit out of the way but the rooms are sparkling and the price is very reasonable"

"Great staff, great location close to everything!"

"Staff very friendly. "

"The hotel was fabulous; the staff were friendly we will definitely return"

"Very nice and clean"

"This is my go to hotel. Staff is always amazing, everything was clean, location couldn’t be better. Internet was stable and it was quiet. It’s really a gem when considering a place to stay. "

"We loved this property! Really I can't recommend this hotel more highly. While it was a little tricky to locate, it is worth the search. The staff, especially Israel were very kind, helpful and attentive. Each room has distinct artwork and personalized touches. Though the crystal chandeliers and bathtubs made my stay feel extra luxurious. The naughty cherib motif ran throughout the hotel and the views of the volcano from the roof were spectacular. We also enjoyed the roof top bar and deck....

"Great location"