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"We stayed here in October for 3 nights. Check in was not very friendly at all. I had to ask about the parking as we had parked on the road and she said it was at another hotel when it says they have parking on site. I had to ask about breakfast, when and where it was and then we get to our room and there is no information about a wifi code. I called the receptionist and she said there isn't one, just look for the hotel's name as an option in the choices of networks. There was no restaurant open...

"Convenients to train "

"We truly enjoyed our stay. We arrived past 1 AM and their front desk staff checked us in very quickly. We were very impressed by the warm welcome. We got the Queen room with Jacuzzi which was one of the most spacious rooms we ever had. The breakfast was also extraordinary. I give a true 5 star to this hotel and its staffs. "

"Excellent service, friendly and helpful. The rooms and property were beautiful and maintained to a high standard. The attached restaurant was delicious! Overall a great stay in Lucca!"

"Great hotel with friendly staffs and beautiful garden and pool!"

"An amazing property, set within some amazing views and countryside. Lovely room and very comfortable stay. Helpful staff and great breakfast. We will definitely return, highly recommend. "

"Absolutely fantastic property. The staff go the extra mile to make guests happy. I've stayed at a lot of luxury resorts and hotels and this is one of those truly special properties."

"Excellent restaurant , good amenities and spa"

"We were only looking for an o/n as we travelled back from the Amalfi Coast but found this hidden gem and can highly recommend. Stunning views and comfy rooms set in a village type accommodation. Breakfast was very good "

"Hotel Villa Cheli was a delightful and charming find in Lucca. The unique character of the hotel made our stay memorable, and the staff were incredibly welcoming. We would absolutely choose to stay here again."

"Amazing experience all around. Friendly attentive staff, great dining experiences and the perfect atmosphere. "

"Onsite parking was such a welcomed benefit. The house is lovely; the terrace is so nice, and John was very thorough. We enjoyed Lucca!"

"Amazing stay, clean trendy and great restaurant right in the center of town! "