Sands Theatre Center Tours and Activities

Overall satisfied with the stay.

Stayed in a 2 bed, 2 bath suite. Very nice, comfortable beds, full kitchen stocked with everything you need to cook. One of the bedrooms had 2 single beds, other had a king. Not good for couples, but ok for a small family. The couch also pulled out for another bed, but we didn't need it. Great veiws of Sand Lake and the surrounding areas. Lots of shopping and dining options nearby. Huge pool with warm water, smaller hot tub, not too hot. There's a gas grill by the pool. We had loud neighbors two nights in a row. One night they had their tunes cranked, talking loudly. The second night they were arguing loudly. Both times calls to the front desk took care of the issue. My only real complaint was the lobby/pool bar was shut down. I don't know if it's seasonal or permanent, but as a result, there's no food available on site. There's a Starbucks in the lobby open a few hours in the morning that also has a small breakfast selection. There's a shuttle to Universal Studios, but we ended up taking Ubers to keep our own schedule. Nice place, great location, would stay here again.

Staff is really nice. Bed was stiff as plywood. Multiple pools not in use but they don't mention it or that half the place is under construction. Room looked like a landlord special. We could only get hot water in the bathtub - the shower/sinks could run for 20 minutes without warming. Parts of the tub kept popping off. Pools were dirty/people were piling their young children in the jacuzzi's. Room heat didn't work when temps dropped into the 40's. Silverware provided had crusted food on it with no dishwasher in the studio. Salmon at the restaurant gave me food poisoning.