4/10 Poor
Joshua
Travelled with partner
15 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was overall ok, but there were a few big issues that soured it for us. Our room was not ready for us until after 5:30, which was a nuisance as we had just come from a long drive and wanted to be able to rest. They did provide us with an apology bag of a water bottle and some chips, which was a nice gesture but still inconvenient.
The big issues came when we checked into the room.
A lot of the room had damage to the furniture and other areas around it Even the door in the main bathroom was warped so you couldnt physically close the door at all. And the biggest thing that shocked us was when we found a long old and rusty screw sitting on the windowsill that's in front of the bed. This was unbelievable to us as it was sitting there in plain site!
The breakfast was nice, the front desk staff were friendly and understanding, and the beds were very comfy, but the sheets we were given had some questionable stains and areas where they were so worn out that they were see through.
I understand that this isn't the most expensive top tier hotel in the world, but there were a lot of issues that really disappointed us.
Joshua
Stayed 2 nights in Nov 2024