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Hilton Santa Cruz/Scotts Valley

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Daily full breakfast for a fee
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AU$179
Price available on 17/11/2024
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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
Sofa bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Four Points by Sheraton Santa Cruz Scotts Valley
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Parking included
Free WiFi
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8.4 out of 10, Very good, (816)
The price is AU$176
includes taxes & fees
10 Nov - 11 Nov
Four Points by Sheraton Santa Cruz Scotts Valley

About the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive
  • Santa Cruz Beach Boardwalk - 9 min drive
  • University of California, Santa Cruz - 9 min drive
  • Roaring Camp Railroads - 9 min drive
  • Mystery Spot - 11 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Hotel near Henry Cowell Redwoods State Park
Located close to Mystery Spot and Roaring Camp Railroads, Hilton Santa Cruz/Scotts Valley provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a vending machine and luggage storage
  • A banquet hall, a TV in reception and a ballroom
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 178 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Free toiletries and hairdryers
  • HDTVs with premium channels
  • Recycling, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 13 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 17 Nov 2024 start from AU$178.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Santa Cruz/Scotts Valley pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Santa Cruz/Scotts Valley?

Self-parking is available for USD 13 per night.

What time is check-in at Hilton Santa Cruz/Scotts Valley?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hilton Santa Cruz/Scotts Valley?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Santa Cruz/Scotts Valley located?

Situated near the airport, this hotel is 2.7 mi (4.3 km) from Henry Cowell Redwoods State Park, and within 6 mi (10 km) of Roaring Camp Railroads and Pacific Avenue. Santa Cruz Wharf and Santa Cruz Beach Boardwalk are also within 9 mi (15 km).

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 558 out of 1072 reviews" "
Rating 8 - Good. 215 out of 1072 reviews" "
Rating 6 - Okay. 155 out of 1072 reviews" "
Rating 4 - Poor. 84 out of 1072 reviews" "
Rating 2 - Terrible. 60 out of 1072 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location staff great
Stayed 2 nights in Oct 2024

6/10 Okay

Edward

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room had a musty smell. The carpet and floor were damp during the entire stay. Tried to air and dry it out by opening the windows but that didn't work. Unfortunately this put a damper on our trip, no pun intended.
Stayed 2 nights in Oct 2024

10/10 Excellent

LI

Stayed 8 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very patient and kind night shift front desk. Also I have only worked with the the night shift but I’m sure the day shift are amazing too.
Stayed 2 nights in Oct 2024

8/10 Good

REYBEN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice quiet location
Stayed 2 nights in Oct 2024

10/10 Excellent

Saida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was so polite! If we needed anything h they actually will go out of there way to help us.
Stayed 1 night in Oct 2024

8/10 Good

julie

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles, Silverado

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is extra and paid through a separate app online—we paid for our entire trip in full, then had to leave a day early. The hotel refunded one night, but we could NOT get the parking refunded!
Stayed 4 nights in Aug 2024

4/10 Poor

Doug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property nickel and dimes customers. Parking fees, penalties for not prepaying parking, service fees for paying parking on top of parking. Bottled water in the rooms high costs, Buffett breakfast high costs. What other economy hotels provide free this “luxury” hotel nickel and dimes there customers after paying for the hotel that’s one of the higher priced in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Jeneva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. Unfortunately, my checking in experience was not so good. The gentleman that was on the desk was trying to handle too many issues at once with no support. He had to answer the phones, wait on a person looking for a plunger (toilets were backing up—which we also experienced during our stay), and trying to check new people in. He was frazzled to say the least. He hurriedly wrote our room number on the key card holder and I asked him what room we were in. He hastily replied the number is on the card. I caught 3 so we went up to the 3rd floor to discover the rest of the number was not legible, so I had to return to the front desk and get the room number. It was a very frustrating experience for a Hilton property. Another negative was there were no side tables on the outsides of the two beds. It was awkward having no place to put a book or a water bottle. Please also be aware that parking is $28 a day. There is no daily room cleaning, but the staff was willing to provide extra coffee, toilet paper, or other needed supplies. This Hilton property fell short of what I expect from Hilton.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nael

Stayed 1 night in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Didn’t appreciate the parking fee.
Stayed 1 night in Oct 2024

6/10 Okay

Marisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Building was beautiful, staff were friendly, food at the restaurant was delicious. The room smelt like mildew, rust around the bottom of the tub and looked like black mold on the ceiling of the bathroom. Charge for parking, already paid a lot for the room.
Stayed 2 nights in Oct 2024

8/10 Good

Tonya, Mustang

Liked: Cleanliness, amenities, property conditions & facilities
Pool need cleaning
Stayed 1 night in Oct 2024

6/10 Okay

Agustin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Why did we have to pay for parking if it should be free as we are already paying for the hotel. as well false advertising about having a sauna on site. none to be found.
Stayed 1 night in Oct 2024

2/10 Terrible

Brianna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Edward

Stayed 2 nights in Sep 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
I don’t like that we had to pay for parking!
Stayed 2 nights in Sep 2024

8/10 Good

Robert, Pleasanton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, big rooms, AC, easy access to Santa Cruz. Posting states "parking available" but does not indicate it's $13/day extra. They have a huge parking lot.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn, Los Osos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Bed linens were very nice. Convenient access to Santa Cruz and a welcome retreat after the hustle and bustle.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were awesome. Friendly staff, quiet, dark room. Very clean. Slept very well.
Stayed 2 nights in Sep 2024