Santa Cruz Holidays from AU$657

Friendly staff and very accommodating!! They are respectful and ready to assist! They did not meet on the first day what has been booked! They gave me a transit bedroom hence wasted a day and a half worrying when a the right and booked type room will be set!!

This place was kinda old, rooms were dark, no view, and carpet in the hallway looked dirty. Didn’t get the room I originally booked, was very disappointed.

I absolutely loved this property and had decided it will be the only place that i will stay while in manila. I recentlt visited for a night prior to flying to coron for a resort. I upgraded my package to the presidential suite and the room was exceptional. The only issue ive had is i checked my email and receipt emailed to me. I had two alocholic charges from the minibar totaling almost 60 usd i did not drink charged to me. I only drink vodka given the chance and had unlimited drinks through the lounge access and there were charges for gin and beer. I dont drink gin and i hate beer. So either the minibar was improperly itemized and that burden placed ob me, or a housekeeper etc., took the drinks after my leaving. Ive had nothing but exceptional experiences here and emailed the property waiting for a response. I paid close to 800 for a single night and spend the extra money for lounge access so 60 dollars isnt an issue due to the amount, i simply do not like being stolen from/ charged for things i did not use. I am waiting to see the hotels response to my email regarding this issue. I am hopeful they will rectify this.

Nice hotel which was clean and comfortable with a nice sized room. Staff were polite and helpful. Not the best area of Manila and the breakfast had limited options

Excellent service. Will be back again.