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AC Hotel by Marriott Santa Marta

3.5 star property
Beach hotel with a 24-hour business centre and a poolside bar
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for AC Hotel by Marriott Santa Marta

Children's area
Exterior
Room, 2 Double Beds, Non Smoking, Balcony
Property amenity
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is AU$101
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Pool
Pet-friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (679)
The price is AU$108
includes taxes & fees
13 Nov - 14 Nov
Hilton Garden Inn Santa Marta

About the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004

What's nearby

  • Marina Santa Marta - 2 min walk
  • Bahia de Santa Marta - 4 min walk
  • Santa Marta Beach - 4 min walk
  • Parque de Los Novios - 5 min walk
  • Santa Marta Cathedral - 9 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 30 min drive

Restaurants

  • ‪Serena Tropical Bistro - ‬3 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪Donde Chucho - ‬5 min walk
  • ‪Los 7 Mares - ‬3 min walk
  • ‪Cócteles Y Ceviches Emanuel -La Marina - ‬4 min walk

About this property

AC Hotel by Marriott Santa Marta

Hotel located in Historic Center
You can look forward to a poolside bar, a corner/local shop and a free daily manager's reception at AC Hotel by Marriott Santa Marta. The on-site Spanish cuisine restaurant, AC Kitchen, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a terrace and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Cooked-to-order breakfast (surcharge), luggage storage and concierge services
  • A banquet hall, a TV in reception and a 24-hour front desk
  • A water dispenser, smoke-free property and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries and hairdryers
  • LED TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 52000 for adults and from COP 52000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

Frequently asked questions

Does AC Hotel by Marriott Santa Marta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at AC Hotel by Marriott Santa Marta?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Santa Marta on 1 Dec 2024 start from AU$101.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott Santa Marta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel by Marriott Santa Marta?

Limited spots are available.

What time is check-in at AC Hotel by Marriott Santa Marta?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at AC Hotel by Marriott Santa Marta?

Checkout is at noon.

Where is AC Hotel by Marriott Santa Marta located?

Located in Historic Center, this beach hotel is steps away from Marina Santa Marta, Old San Juan de Dios Hospital Museum and Bahia de Santa Marta. Santa Marta Beach and Parque de Los Novios are also within 10 minutes.

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 347 reviews" "
Rating 8 - Good. 86 out of 347 reviews" "
Rating 6 - Okay. 29 out of 347 reviews" "
Rating 4 - Poor. 17 out of 347 reviews" "
Rating 2 - Terrible. 16 out of 347 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julio E

Liked: Cleanliness, staff & service, property conditions & facilities
This was due to street issues and sewage drain flooding and smell
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . I don’t have any complaint.
Stayed 3 nights in Oct 2024

10/10 Excellent

German

Travelled with family
Liked: Amenities
Great service. Everything walking distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view, excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and views . Ive stayed here before and liked it very much that i chose it again
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to beach . The staff were very nice!
Stayed 4 nights in Aug 2024

10/10 Excellent

TANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, hotel conveniently located.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sanaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice airport within walking distance of the main attractions in Santa Marta . I travelled with my 6 years old and we went out day and night and felt very safe . The pool is amazing and the sunsets captured from the pool are to die for . Good value for money.
Stayed 3 nights in Aug 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

NATALIA, MIAMI

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Admin problems
This is a nice hotel with a great location but they have crazy admin struggles..For a start they cannot correctly charge breakfasts on hotels.com. Singles pay double, doubles pay correctly. They cannot even book a room via hotels.com if you choose three people and then try to add breakfasts. I reached out to them to try and resolve this and they just ignored me. We had three families with three people in our group. So we had to pay those breakfasts on arrival. Both mornings breakfast staff told them they didn't have breakfasts included. Would be a way better experience of they didn't make clumsy mistakes like this and actually cared about replying to guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel es muy amable! La ubicación es muy buena. Solo deben renovar las alfombras de los pasillos y algunos detalles en la habitación.
Stayed 4 nights in Jul 2024

6/10 Okay

mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Disliked: Amenities
Bathroom was unfinished. Towels were thin and old. Toiletries were subpar. Staff was dismissive and disinterested, even waiving a customer to cut in front of me. Bar staff made me wait 10 minutes for daily refill treatment, even with 3 workers present. Breakfast was terrible. This property and services should be considered Marriott properties. They
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, Springfield

Stayed 4 nights in Jun 2024

10/10 Excellent

Onixbel

Liked: Cleanliness, staff & service, property conditions & facilities
The AC Marriott was centrally located and the service was impeccable.Great service and will stay here again
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Martha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the amenities are good and the service was also great. The area was easily accessible from the hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2024

10/10 Excellent

dwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, amazing staff, very convenient and safe area, hotel is connected to a police station so police are everywhere. Close to everything walking
Stayed 2 nights in May 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel overall, the staff were really friendly and accommodating. I don’t know if it was just at the time but it was really dirty, there was construction near by and sewage must’ve opened up because it smelled terrible nearby outside. But other than that I really liked my stay here also wish they had bigger rooms for the people willing to pay extra
Stayed 9 nights in May 2024