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Best Western Plus Santa Marta Hotel

3.5 star property
Boardwalk/promenade Santa Marta hotel in Historic Center with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Lobby
Lobby sitting area
View from property
Outdoor pool, pool loungers
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included
The price is AU$91
includes taxes & fees
19 Jan - 20 Jan 2025

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Espresso maker
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Espresso maker
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Bathrobes
Microwave
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Terrace/patio

Hilton Garden Inn Santa Marta

Pool
Pet-friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (692)
The price is AU$144
includes taxes & fees
19 Jan - 20 Jan 2025
Hilton Garden Inn Santa Marta
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About the area

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de Los Novios - 6 min walk - 0.6 km
  • Marina Santa Marta - 7 min walk - 0.6 km
  • Santa Marta Cathedral - 7 min walk - 0.7 km
  • Bahia de Santa Marta - 8 min walk - 0.7 km
  • Santa Marta Beach - 8 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Hotel near Rodadero Beach
A poolside bar, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Best Western Plus Santa Marta Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, Blue Ribbon, offers breakfast, lunch and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A 24-hour front desk, concierge services and a porter/bellboy
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: COP 26,000 for adults and COP 26,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 26000 for adults and from COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Does Best Western Plus Santa Marta Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on 19 Jan 2025 start from AU$90.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Santa Marta Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Santa Marta Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Santa Marta Hotel?

Checkout is at 1 PM.

Does Best Western Plus Santa Marta Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 60000 per vehicle applies.

Where is Best Western Plus Santa Marta Hotel located?

Located in Historic Center, this hotel is within a 10-minute walk of Old San Juan de Dios Hospital Museum, Parque de Los Novios and Marina Santa Marta. Santa Marta Cathedral and Bahia de Santa Marta are also within 10 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 511 reviews" "
Rating 8 - Good. 137 out of 511 reviews" "
Rating 6 - Okay. 30 out of 511 reviews" "
Rating 4 - Poor. 11 out of 511 reviews" "
Rating 2 - Terrible. 15 out of 511 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marianella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nathalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good .
Stayed 1 night in Nov 2024

10/10 Excellent

Andres, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center, to a Main Street and small mall for convenience. Nice pool and rooftop view with a restaurant/bar as well as a gym. Breakfast was good and lots of options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Saturnina

Stayed 1 night in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Greta location Greta staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff need more training in hospitality . You can hear the noise on the hallways, especially children let ran lose...
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny, Greenacres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Walking distance to shops and restaurants. Staff very nice. Was very clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jairzinho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and nice staff.
Stayed 3 nights in Sep 2024

8/10 Good

Pedro, San Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente ubicacion, la vista en la piscina es de primera. Tengo 3 observaciones.... 1. No ofrecer algo en la plataforma, segun tenia una botella de vino por la reserva. (NUNCA HUBO NADA) 2. El baño muy incomodo, me refiero al inodoro, literal sientes que estas en el lavamos. 3. En cuanto a las toallas, entiendo que NO tengo porque pedir nuevas. Si fueron a realizar limpieza, que solo fue arreglar la cama,pero me dejaron la misma toalla toda la estadia. Se que uno puede solicitarla, pero las empleadas deberian ver, si estan muy humedas porque no estan al sol, pues deben dejar nuevas a los huespedes. Ultimamente, la app dice unas coss que sorprenden a uno pero no son recibidas.
Stayed 3 nights in Sep 2024

10/10 Excellent

john

Stayed 3 nights in Aug 2024

10/10 Excellent

Gasper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & clean employees very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Mauricio

Stayed 4 nights in Aug 2024

8/10 Good

Orrin

Stayed 1 night in Aug 2024

8/10 Good

Yurien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe around the hotel in the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel. Service in general was great!
Stayed 5 nights in Aug 2024

8/10 Good

Vananh, silver spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near a bus station that goes to Barranquilla and Cartagena.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yecid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The service, food and hospitality was excellent. Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue. I wpuld recommend it without hesitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Esteban

Travelled with family
Excelente
Cómodo, bien ubicado y en excelentes condiciones.
Stayed 1 night in Aug 2024

10/10 Excellent

Franklin

Travelled with family
Stayed 1 night in Aug 2024

8/10 Good

arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024