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Mercure Santa Marta Emile

3.5 star property
Beach spa retreat, walking distance from Zazue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Santa Marta Emile

Sports facility
Bar (on property)
Superior Room, 1 King Bed with Sofa bed | Balcony view
Beach nearby
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
The price is AU$113
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Down duvet
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
Hilton Garden Inn Santa Marta
Pool
Pet-friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (682)
The price is AU$109
includes taxes & fees
2 Dec - 3 Dec
Hilton Garden Inn Santa Marta
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About the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0

What's nearby

  • Bello Horizonte Beach - 5 min walk - 0.5 km
  • Zazue - 8 min walk - 0.8 km
  • Rodadero Sea Aquarium and Museum - 11 min drive - 10.3 km
  • Rodadero Beach - 16 min drive - 8.7 km
  • Santa Marta Beach - 28 min drive - 13.4 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

Hotel near Zazue
Located close to Rodadero Beach and Blanca Beach, Mercure Santa Marta Emile provides a swim-up bar, a poolside bar and a terrace. Indulge in a hot stone massage, a facial and aromatherapy at the on-site spa. The on-site international cuisine restaurant, Emile Restaurant, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, multilingual staff and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 140 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LED TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 60000, per pet, per night, plus a deposit of COP 200000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 55000 for adults and from COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 7000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Frequently asked questions

Does Mercure Santa Marta Emile have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Mercure Santa Marta Emile?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Santa Marta Emile on 3 Dec 2024 start from AU$113.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santa Marta Emile pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of COP 200000 per stay and a fee of COP 60000 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Santa Marta Emile?

Self-parking is free at this property.

What time is check-in at Mercure Santa Marta Emile?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Santa Marta Emile?

Checkout is at noon.

Does Mercure Santa Marta Emile provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Santa Marta Emile located?

Situated near the airport, this spa hotel is 0.4 mi (0.7 km) from Zazue, and within 9 mi (15 km) of Rodadero Beach and Blanca Beach. Santa Marta Beach is 8.3 mi (13.4 km) away.

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 667 reviews" "
Rating 8 - Good. 186 out of 667 reviews" "
Rating 6 - Okay. 50 out of 667 reviews" "
Rating 4 - Poor. 15 out of 667 reviews" "
Rating 2 - Terrible. 12 out of 667 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, BARRANQUILLA

Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

VARUJON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended. We had a good stay at a good price
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Gisela, ROYAL PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, when beyond to help me. Nice location
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó la piscina y cercanía a la playa, tienen buenos desayunos y opciones de comida
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina, Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Everybody was extremely helpful and pleasant. The property was clean and the rooms were comfortable. I highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAIR A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place to visit and enjoy the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Stayed 6 nights in Jul 2024

6/10 Okay

Juan Camilo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Jul 2024

10/10 Excellent

LINDA KATERIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien equipado, esta elegantemente decorado, muy agradable. El personal es muy amable y servicial en todas las areas. Las habitaciones tienen camas muy comodas, sin ruido, se puede descansar plácidamente; tienen mini bar y baño amplio con agua caliente, ademas de tetera para preparar cafe y te de cortesia. Nuestra habitación con balcon con vista al mar y a la piscina. Se llega a la playa caminando como dos cuadras unos pocos metros realmente y te recibe en la playa una persona del hotel quien te ubica en parasol y te pone las sillas gratis. La playa esta en general limpia el agua de mar no tanto. Pescan ahí mismo a pocos metros. Hay personas en la playa que no son del hotel que te brindan almuerzo de pescado a 45mil pero no es rico, mejor comer en el hotel o en plaza zazue que esta muy cerca tambien a unos 5-10 minutos caminando, en zazue hay mas variedad de comidas. Cerca esta tambien D1 y Ara para comprar snacks o agua. La comida en el hotel es bien deliciosa y de porción generosa, en cuanto a precios desayuno 49mil buffet eso si Rico, variado y te puedes servir a gusto, platos fuertes entre 45 y 60 mil, comidas rapidas entre 15 y 45 mil. Agua a 8mil y tinto 5mil. La piscina es bastante fria, tiene bastante sombra entonces no se calienta mucho pero es grande y limpia los niños de divierten bastante. En los alrededores no hay nada que hacer hay solo hoteles, las calles estan muy regulares no es para salir a caminar. Muy recomendado para descansar
Stayed 4 nights in Jun 2024

4/10 Poor

Lorie J

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our stay was a good one and the overall experience was good. No complaints and the private chairs and umbrellas at the beach are a good complement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoel

Liked: Property conditions & facilities
Great hotel , but the surrounding are not very good the wak to the beach its discousting, lots of mosquitos, the city its not that clean at all, and also be carefull with the scammer
Stayed 5 nights in Jun 2024

6/10 Okay

jessika

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the only Hotel that charge taxes to the foreign people…
Stayed 2 nights in Jun 2024

10/10 Excellent

NITZA

Liked: Cleanliness, staff & service, property conditions & facilities
The personal are very good!!! The restaurant are excellent!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria, Clifton

Stayed 6 nights in May 2024

10/10 Excellent

miguel a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel just not a lot of things to do near by a little too quiet but if that's your thing then this is the place for you
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach.
Stayed 3 nights in Apr 2024